A haven with tremendous views. A perfect apartment with everything you need. Great to use as a base to see what. Cornwall has to offer including a trip to the Scilly isles. Love this place and hav... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
True to their word they got in touch as soon as the house we wanted became available! Booked it straight away and the process was excellent! Service was just as good as always!
We had a wonderful stay at Hayditch lodge the weather was like being abroad with having two dogs with us it was sometimes too hot to go out with them. We stayed in the lodge quite a lot of the tim... Se mer
Stayed here with my partner, on arrival the host was super friendly and greeted us both and recommended us some local attractions. The location and surrounding area was beautiful as well as the ground... Se mer
Företagsinformation
- Uthyrning av semesterboende
- också i
- Fritidshusuthyrning
- Semesterboende
- Semesterboende med självhushåll
- Semesterbostad
Skrivet av företaget
Discover the finest collection of luxury coastal cottages, apartments and lodges in the best locations across the South West.
Kontaktuppgifter
9 Mulberry Court, Lustleigh Close, Matford Business Park, EX2 8PW, Exeter, Storbritannien
- 03301137005
- hello@luxurycoastal.co.uk
- luxurycoastal.co.uk
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Great customer service, friendly, professional, always helpful and I also love the returning customer discount. The little touches like complimentary water & wine and Carly being available to message are amazing to me. 💖
20 november 2025
Always a vGood company to deal withery easy process when…
Always a very easy process when booking, We like the good clear communication, too.
16 november 2025
Booked a News Years holiday and was…
Booked a News Years holiday and was informed 6 days later it would need to be cancelled due to them double booking it.Had to then try and book another.
14 november 2025
Svar från Luxury Coastal
Dear Marie,
Thank you for taking the time to share your feedback.
We’re very sorry for the inconvenience and disappointment caused by the need to cancel your New Year booking. This is certainly not the experience we aim to provide and would like to assure you this is an unusual occurrence.
As soon as we became aware of the issue, we contacted you and offered an alternative property as well as the option to issue you a full refund promptly, however we appreciate that this still disrupted your plans, especially at a busy time of year.
If we can assist with any future plans, we’d be very happy to help.
Best wishes
The Luxury Coastal Team
The lady I spoke to was great …
The lady I spoke to was great and remembered me from speaking to her recently which was lovely. She was extremely helpful and friendly customer service was excellent
Prices great too when comparing with other sites simple and easy to book will definitely be booking again
12 november 2025
Disapointed in Aftercare
We got back from a visit to one of their Cornish properties around the end of September. The apartment we stayed in was nice however I’ve had real problems with the company since we returned. I sadly left my ring charger in the property we rented which isn’t easy to replace. I emailed straight away to ask if they’d found it and they emailed back to confirm they had. They said they would send it asap but nearly two months later they haven’t returned it and are ignoring my emails. I’ve even emailing every week, even twice a week to see if posted for them to say it will be next day and never is. The charger is new and worth £60 so I’d really like my property back. First time we ever used them and feel disappointed in the outcome.
7 november 2025
Omdöme utan inbjudan
Svar från Luxury Coastal
Dear Kim
Thank you for taking the time to share your feedback, we hope you had a lovely break in Cornwall.
We were sorry to hear you’d left something behind and understand how inconvenient it is to forget a personal item, especially something valuable.
We gently remind guests to check their belongings before departure however if something is misplaced, we always do our best to assist.
As soon as you contacted us, we liaised with the independent cleaning team who service the property to locate your charger, and they confirmed it had been found.
Although the cleaners are not part of our company, we have continued to follow up with them repeatedly on your behalf to try to secure its safe return.
We appreciate this delay has been disappointing. Please be assured that your emails have not been ignored, and we have been actively chasing updates each time you have contacted us.
We will continue to try and help you and will notify you of any updates when we receive them.
Very best wishes
The Luxury Coastal Team
Luxury Coastal were easy to book with
Luxury Coastal were easy to book with. They sorted out a query I had very quickly. The confirmation and arrival paperwork was very clear.
1 november 2025
A very professional company to deal with
The online booking was very easy to use & lots of very useful & important info was provided. Excellent locations to suit all tastes.
4 november 2025
I wanted to change my arrival date from…
I wanted to change my arrival date from a Friday to a Saturday. The communication around this was excellent and quickly sorted. I was made to feel that nothing was too much trouble.
18 oktober 2025
Last minute holiday.
Spoke to several people at Luxury Coastal who were all very friendly and helpful with our booking. Customer service was excellent. The apartment we booked down in Newquay is wonderful.
16 oktober 2025
clear and simple navigation and booking - cheapest provider of this property/dates
website easy to navigate
easy selected filters to narrow search
booking process was simple
confirmation email was almost immediate
cheapest provider for this specific property on specific dates
12 oktober 2025
Filthy
Just arrived to find the hot tub is dirty and the table had food on it still. Knives had food on still obviously not washed.
14 oktober 2025
Svar från Luxury Coastal
Dear Nick,
We were very sorry to hear about the cleanliness concerns you encountered on arrival. We understand how disappointing this must have been.
To resolve this for you promptly, the cleaning team attended the property to ensure everything was brought up to its usual high standards, and as a gesture of goodwill for the inconvenience caused, we also arranged a partial refund.
Please do contact us by email or telephone if you have any other questions or concerns and our customer service team will be more than happy to help.
We hope the remainder of your stay is comfortable and enjoyable.
Best wishes
The Luxury Coastal Team
Helpful people
Indigo was so helpful in holding the place where I wanted to stay for 24 hours whilst I contacted my friend.
3 oktober 2025
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