Excellent service from start to finish. The order process was simple, I was emailed with drawings and asked for confirmation and or any changes. The lead time was accurate and I was informed when ou... Se mer
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Det här tycker kunderna
Excellent from start to finish. They provide drawings to confirm everything before manufacturing. The product itself which were 8 very large bespoke corten steel planters were really well made, very g... Se mer
bought some custom steel edging plates. very accurate design and the parts connected seamlessly together. the bolts/rods were sufficiently long to hold the plates. i would have preferred the rods to h... Se mer
Företaget har svarat
Purchased another product from LuxUnique. This time a bespoke 4.5m l water feature /rill. It was a no brainer after the excellent quality 4m & 5m bespoke Corten planters we purchased earlier on in th... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are a family run business based in Cheshire UK. We offer a range of bespoke steel landscaping products such as planters, raised beds, ponds, retaining wall and garden edging. We supply products to customers all over the UK and work closely with many Garden Designers and Landscape Architects on projects both large and small, offering over 40 years of steel fabrication expertise to create truly bespoke products of exceptional quality.
Kontaktuppgifter
Harbrook House, Wrexham road, CW5 8ND, Nantwich, Storbritannien
- 03333661130
- hello@luxunique.co.uk
- luxunique.co.uk
4,9
Utmärkt
243 omdömen
Ber kunder att lämna omdömen
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Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really impressed by this company
Really impressed by this company, from ordering being so easy, and the borders and planters being terrific quality. They are expensive but the steel is going to last as it’s genuinely 3mm thick. It’s a small company and they couldn’t have been more helpful. The road suddenly became closed on our scheduled delivery day, I emailed on a Sunday they replied on a Sunday and they put it on next day so it arrived before the road shut for two weeks at no extra charge to me. The information on the order is great as they tell you how many kgs they are going to be and how many litres of soil you will need, when they are being custom made. Can’t recommend them more. Thank you Emma and Lux Unique team.
8 oktober 2024
Omdöme utan inbjudan
Svar från Lux Unique Limited
Thank you for taking the time to leave us a review. We are really pleased that appreciate the quality and thickness of our products which are designed to last a lifetime. We always do what we can to provide great customer service and keep clients updated throughout the process.
Great product exactly what l wanted
24 september 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave us a review. We are thrilled you like our products.
Good communication
Good communication, clear information and Lux ensure you are ordering exactly what you need. Reasonable turn around time. Very high quality product which will look good and last for ever. Top addition to the garden.
17 september 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave us a review. These really help future customers to understand the quality and service they can expect from us.
Svar från Lux Unique Limited
Thank you for taking the time to leave us a review. We really appreciate the feedback and always strive to go the extra mile for our customers.
Excellent service.
Excellent service from order to delivery. I was kept informed throughout the process. I am very happy with the product.
9 september 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave us a review. We are thrilled you like our products and were satisfied with our customer service. We do always try to provide excellent levels of service to compliment our products.
Great friendly local service
Great friendly service, Steven & Emma easy to deal with, two large powder coated bespoke planters built to spec.
They look excellent.
Will be ordering more from this reliable local company when we do next phase of the garden revamp.
6 augusti 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave us a review. We really appreciate all the feedback from our clients and hope to provide more products to you in the future.
Svar från Lux Unique Limited
Thank you for taking the time to leave us a review - it's really appreciated and we are glad you like our products.
Very helpful staff
2 augusti 2024
Svar från Lux Unique Limited
Thank you for your kind review. We really appreciate it :)
Greta products, fantastic service
Fantastic service from start to finish, from the information they gave me about the products at the outset to the communication throughout the whole process, to the delivery. Everything was done efficiently, effectively and with great professionalism. The corten steel planters LuxUnique specifically produced for us are wonderful quality and beautifully made. I wouldn't hesitate to recommend them as a company
31 juli 2024
Svar från Lux Unique Limited
Thank you for taking the time to review our products and service. We really appreciate it. We are thrilled with your comments and always try to provide a high level of customer service to our clients, to rival our high quality products.
Svar från Lux Unique Limited
Thank you for taking the time to review our product and leave feedback. If we can help you with any other items do let us know.
Great little Pond
I had done some research for a small Corten steel pond, and lux unique came up tops.
The reason I purchased and I’m glad I did was the little extras such as the built in overflow pipe, and holes for any pond accessories, plus you have the option to have it spray lined.
The pond arrived and looks very well made, and cannot wait for the full patina.
Emma and her team keep you in the loop right the way through the process. I will be back for some other items in the future
25 juli 2024
Omdöme utan inbjudan
Svar från Lux Unique Limited
Thank you for taking the time to leave us a review. We really appreciate your comments and hope we can assist you in the future with any other items you may require. If you would like to share some photos with us of the pond, we would love to see them.
Fab at bespoke work and customer service
8 juli 2024
Svar från Lux Unique Limited
Thank you for your review Elizabeth. We really appreciate the time our clients take to review our products and service. We do pride ourselves on providing and exceptional product, coupled with exceptional service and its great to have your recommendation.
If you would like to share any photos of your Lux Unique products, please feel free to tag us on Insta @luxuniqueuk or email them to us: hello@luxunique.co.uk.
We do love to see the finished gardens.
Svar från Lux Unique Limited
Thank you for your review Eileen. We really appreciate the time our clients take to review our products and service. We do pride ourselves on providing and exceptional product, coupled with exceptional service and its great to have your recommendation.
If you would like to share any photos of your Lux Unique products, please feel free to tag us on Insta @luxuniqueuk or email them to us: hello@luxunique.co.uk.
We do love to see the finished gardens.
Svar från Lux Unique Limited
Thank you for your review Christopher. We really appreciate the time our clients take to review our products and service. We do pride ourselves on providing and exceptional product, coupled with exceptional service and its great to have your recommendation.
If you would like to share any photos of your Lux Unique products, please feel free to tag us on Insta @luxuniqueuk or email them to us: hello@luxunique.co.uk.
We do love to see the finished gardens.
Excellent product -
Excellent product -
Lead in time a little protracted.
Customer care very good -
1 juli 2024
Svar från Lux Unique Limited
Thank you for your review Fiona. We really appreciate the time our clients take to review our products and service. We do pride ourselves on providing and exceptional product, coupled with exceptional service and its great to have your recommendation.
We have noted your comment on the lead time and always try to be as accurate as we can on these but occasionally delays do happen. We will certainly take your comment on board and try to ensure we manage expectations on this front.
If you would like to share any photos of your Lux Unique products, please feel free to tag us on Insta @luxuniqueuk or email them to us: hello@luxunique.co.uk.
We do love to see the finished gardens.
Corten Steel Planter…
A Corten steel planter 2m x 1m x 300mm high. Quality of fabrication and overall finish is very good. All corners fettled and radiused with ground finish. Folds and weld in very good order, dimensions as stated on my order. Online ordering process proved straightforward. Delivery within the pre described 4 week period. Very satisfied.
1 juli 2024
Svar från Lux Unique Limited
Thank you for your review Neil. We really appreciate the time our clients take to review our products and service. We do pride ourselves on providing and exceptional product, coupled with exceptional service and its great to have your recommendation.
If you would like to share any photos of your Lux Unique products, please feel free to tag us on Insta @luxuniqueuk or email them to us: hello@luxunique.co.uk.
We do love to see the finished gardens.
Great customer service and Quality
Great customer service.
Great quality.
Great products.
At a reasonable price.
18 juni 2024
Svar från Lux Unique Limited
Thank you for your review Matthew. We really appreciate the time our clients take to review our products and service. We do pride ourselves on providing and exceptional product, coupled with exceptional service and its great to have your recommendation.
If you would like to share any photos of your Lux Unique products, please feel free to tag us on Insta @luxuniqueuk or email them to us: hello@luxunique.co.uk.
We do love to see the finished gardens.
Lux Unique rose to the challenge again and smashed it!
Just had my 2nd experience having Bespoke Corten items built by Lux Unique and it all went swimmingly well. Steven, Emma, Rob and the team kept me updated and turned the job round quickly. The finished result looks amazing and getting lots of positive feedback.
18 juni 2024
Svar från Lux Unique Limited
Thank you for your review Matthew. We really appreciate the time our clients take to review our products and service. We do pride ourselves on providing and exceptional product, coupled with exceptional service and its great to have your recommendation.
Also a big thank you for sharing the photos of your projects.
Great!
Quick and friendly service the whole way through, and I'm really happy with the finished pond! Thanks!
22 maj 2024
Svar från Lux Unique Limited
Thank you for your review Hannah. We really appreciate the time our clients take to review our products and service. We do pride ourselves on providing and exceptional product, coupled with exceptional service and its great to have your recommendation.
If you would like to share any photos of your Lux Unique products, please feel free to tag us on Insta @luxuniqueuk or email them to us: hello@luxunique.co.uk.
We do love to see the finished gardens.
Great company to work with
Great company to work with, very responsive and helpful. Delivering top notch corten steel goods.
I’ll be using lux unique as my go to corten supplier!
Thanks!
30 maj 2024
Svar från Lux Unique Limited
Thank you for your review Jamie. We really appreciate the time our clients take to review our products and service. We do pride ourselves on providing and exceptional product, coupled with exceptional service and its great to have your recommendation.
If you would like to share any photos of your Lux Unique products, please feel free to tag us on Insta @luxuniqueuk or email them to us: hello@luxunique.co.uk.
We do love to see the finished gardens.
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