GraveClean Omdömen 297

TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Wow, what a transformation. So impressed with the customer service from start to finish. Lynne and Roy were absolutely fantastic, knowledgeable, kind and caring. First class service. The transfor... Se mer

Betygsatt 5 av 5 stjärnor

I could not be more pleased nor impressed than I am right now with the service offered by Grave Clean. From the friendly and Courteous staff I have spoken with on the telephone to the incredible tra... Se mer

Betygsatt 5 av 5 stjärnor

I recently visited my grave and was delighted with the work carried out. The lady who I spoke to on the telephone to make the arrangements was most helpful and patient and they did everything I reques... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Extremely pleased with the renovation of my family's plot which is very old and needed alot of tlc. The team did an excellent job and it now looks as good as new! The lady in the office named Lynne... Se mer

Företaget har svarat

Företagsinformation

  1. Stenmurare
  2. Begravningsplats

Skrivet av företaget

GraveClean provides compassionate, reliable, and expert memorial care across England and Wales. We specialise in professional headstone cleaning, lettering restoration, re-gilding, and monthly care plans – helping families preserve the dignity and memory of their loved ones. Our services are tailored for people who may not be able to visit the grave regularly, with photo updates, SMS notifications, and a respectful, trustworthy team. We are proud to be trusted by thousands of families across the UK. From one-off restoration to long-term maintenance, Grave Clean offers flexible, caring support you can count on. 🕊️


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

297 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Betygsatt 5 av 5 stjärnor

Such a friendly team

Such a friendly team. The work was carried out very quickly and what an amazing result. We are so happy we had it done as we were concerned about the lead lettering but no need to have worried. What a transformation! Thank-you so much. If you want to use the before and after photos as an example for a client am sure we wouldn’t mind. Thank- you again.

22 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Faultless service.

I could not be more pleased nor impressed than I am right now with the service offered by Grave Clean.
From the friendly and Courteous staff I have spoken with on the telephone to the incredible transformation of my family's memorial stone. Beyond first class !!!
I really cannot thank you enough.

21 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing Transformation

Wow, what a transformation. So impressed with the customer service from start to finish. Lynne and Roy were absolutely fantastic, knowledgeable, kind and caring. First class service. The transformation of the headstone and edging totally unrecognisable, it looked like dark granite with faint lettering, its now white with black clear and readable words. So happy. Thank you GraveClean.

20 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

You have brought my family's grave…

You have brought my family's grave back to new again.
Thank you very much GraveClean.
Kind regards
Julia Cahillane.

14 april 2026
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Svar från GraveClean

Dear Julia,

Thank you so much for taking the time to leave such a touching review. Messages like yours are truly why we do what we do.

Knowing that your family's resting place has been restored means the world to us. It's an honour to care for something so deeply personal, and we're so pleased the result brought you some comfort.

Warm wishes to you and your family.
The GraveClean Team

Betygsatt 5 av 5 stjärnor

Excellent communication

Excellent communication, friendly and knowledgeable.Kept informed at all stages. Outcome far beyond my expectations. Highly recommended.

20 april 2026
Omdöme utan inbjudan
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Svar från GraveClean

Thank you so much for your wonderful review! We're really glad the communication made the process easy for you — we always want our customers to feel kept in the loop every step of the way.

It's fantastic to hear the outcome exceeded your expectations. That's what we strive for with every job. Your recommendation means a great deal to us.

Thank you again, and we're here anytime you need us.
The GraveClean Team

Betygsatt 5 av 5 stjärnor

Customer Service

Lynne from your customer service team was very helpful and attentive to my needs particularly with regard to timing. As I live in the United States and I’m only able to visit the UK occasionally it was important for me to know when the work was scheduled and Lynne insured that I was kept up-to-date that the work was done in time for my recent visit.

13 april 2026
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Svar från GraveClean

Thank you so much for taking the time to share this — it really does mean a lot to us.

We'll be sure to pass your kind words on to Lynne. She'll be thrilled to know her efforts made such a difference, especially given the added complexity of coordinating everything from the States. Getting the timing right for your visit was clearly so important, and we're delighted she was able to make that happen for you.

We hope your visit was a meaningful one, and please don't hesitate to reach out whenever you're planning your next trip over.

Warm regards,
The GraveClean Team

Betygsatt 5 av 5 stjärnor

Great service

Great service, the staff communicate well with regular updates. The transformation was better than I could have imagined.

13 april 2026
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Svar från GraveClean

Thank you so much for your lovely review! We're really pleased the communication hit the mark — keeping customers updated throughout is something we genuinely care about.

Hearing that the transformation exceeded what you'd imagined is just wonderful — comments like yours remind us how much this work matters.

Thank you again for trusting us, it means a great deal.
The GraveClean Team

Betygsatt 5 av 5 stjärnor

grandparents grave in Ipswich cemetery

I recently visited my grave and was delighted with the work carried out. The lady who I spoke to on the telephone to make the arrangements was most helpful and patient and they did everything I requested. I am extremely satisfied with the result.

18 april 2026
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Svar från GraveClean

Thank you so much for your kind words — we're really glad your visit brought you some comfort and that you were happy with the work carried out.

It's lovely to hear that the arrangements process felt easy and straightforward. We know how personal and important these requests are, and we always want to make sure everything is handled with care and patience from that very first phone call.

Thank you for trusting GraveClean to look after your grandparents' resting place. It means a great deal to us.

Warm regards,
The GraveClean Team

Betygsatt 5 av 5 stjärnor

Very helpful staff

Very helpful staff, especially Roy, wonderful work, and an amazing job, very happy.

13 april 2026
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Svar från GraveClean

Thank you so much, Pauline! We're delighted to hear you're happy with the work.

We'll make sure Roy gets to hear your lovely feedback — he'll be so pleased to know his efforts made such a great impression. It's always wonderful when a customer takes the time to mention someone by name.

Thank you for choosing GraveClean, it truly means a lot to us all.

Warm regards,
The GraveClean Team

Betygsatt 5 av 5 stjärnor

Great service

I contacted Graveclean to have my mother’s memorial cleaned before she is interned. We had a short window for this to be done and Lynn went the extra Mile to ensure the memorial was cleaned before the funeral date. I felt as though I was getting a very personal service and I am truly grateful and satisfied with my mothers memorial that now looks brand new.

17 april 2026
Omdöme utan inbjudan
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Svar från GraveClean

Dear Lorraine,

Thank you so much for taking the time to leave such a heartfelt review, especially during what must be an incredibly difficult time. Our sincerest condolences on the loss of your mother.

We're so glad Lynn was able to make it happen within such a tight timeframe — we'll be sure to pass your kind words on to her. Knowing that your mother's memorial looked its very best for such an important day means everything to us.

It was an honour to be a small part of something so personal. Wishing you and your family comfort and peace.

Warm regards,
The GraveClean Team

Betygsatt 5 av 5 stjärnor

Great service from start to finish

Great service from start to finish, would highly recommend

17 april 2026
Omdöme utan inbjudan
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Svar från GraveClean

Thank you so much for your kind words and recommendation — it really does mean a lot to the whole team! We're glad the experience was a positive one from start to finish and hope we can be of service again in the future.

Warm regards,
The GraveClean Team

Betygsatt 5 av 5 stjärnor

From start to finish this was a good…

From start to finish this was a good experience .

10 april 2026
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Svar från GraveClean

Thank you, Patricia! We're really pleased to hear the whole experience felt smooth and positive from beginning to end. That's exactly what we aim for with every customer.

We truly appreciate you taking the time to share your feedback.

Warm regards,
The GraveClean Team

Betygsatt 5 av 5 stjärnor

Perfect job … so Pleased with the work…

Perfect job … so Pleased with the work .
Hopefully my Nan and Grandad are smiling down.

16 april 2026
Omdöme utan inbjudan
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Svar från GraveClean

Thank you so much, Ricky! That really did put a smile on our faces reading that.

We like to think they're smiling down too! It's a privilege to help restore a loved one's memorial and know that it's been done with the care and respect it deserves.

We're so glad you're pleased with the result and truly appreciate you taking the time to share your kind words.

Warm regards,
The GraveClean Team

Betygsatt 5 av 5 stjärnor

Fantastic service from GraveClean…

Fantastic service from GraveClean throughout. I was contacted within hours of making the initial enquiry, received a quote for the cleaning and lettering touch-up shortly after that, and the finished work surpassed my expectations. The memorial looks as it did when first erected, 15 years ago. Very happy.

27 mars 2026
Omdöme utan inbjudan
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Svar från GraveClean

Thank you so much, Diane, what a wonderful review!

We're really pleased to hear the whole process felt quick and straightforward from that very first enquiry. We always aim to respond promptly and keep things as clear and hassle-free as possible for our customers.

To hear that the memorial looks as it did when it was first erected 15 years ago is just brilliant — that's exactly the standard we set ourselves with every job. We're so glad the cleaning and lettering touch-up lived up to your expectations and beyond.

Thank you for trusting GraveClean, it truly means a lot.

Warm regards,
The GraveClean Team

Betygsatt 5 av 5 stjärnor

Great work

I am over the moon with the work they have done also they kept in touch would definitely recommend

15 april 2026
Omdöme utan inbjudan
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Svar från GraveClean

Thank you so much, Jayne! Over the moon is exactly what we like to hear!

We're really glad the communication throughout made the experience a positive one, and your recommendation means the world to us.

Thank you for choosing GraveClean.

Warm regards,
The GraveClean Team

Betygsatt 5 av 5 stjärnor

A fine job in Lymington

Grave Clean’s administrator, who I dealt with, displayed suitable sensitivity and was very efficient. The final job was wholly to the satisfaction of my wife and I.

8 april 2026
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Svar från GraveClean

Thank you so much, Adrian, we really appreciate you taking the time to share your experience.

We're pleased to hear the process felt handled with the sensitivity and care it deserves — we understand how personal these requests are and always aim to reflect that from the very first conversation.

It's wonderful to know that both you and your wife are happy with the finished result in Lymington. That means a great deal to us.

Warm regards,
The GraveClean Team

Betygsatt 5 av 5 stjärnor

Very efficient

I spoke to Lyn on the phone who was very helpful and friendly. The whole process was easy and I was updated along the way and very pleased with the finished work. I will certainly recommend them to others.

8 april 2026
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Svar från GraveClean

Thank you so much, Pauline, what a lovely review!

We'll be sure to pass your kind words on to Lyn — she'll be delighted to know she made such a positive impression. Making the whole process feel easy and keeping customers informed every step of the way is so important to us, so it's really great to hear that came through.

Your recommendation means a great deal to us and we're so pleased you're happy with the finished work.

Warm regards,
The GraveClean Team

Betygsatt 5 av 5 stjärnor

Impressed and overwhelmed

Extremely pleased with the renovation of my family's plot which is very old and needed alot of tlc.
The team did an excellent job and it now looks as good as new!
The lady in the office named Lynne was extremely helpful and patient and kept be posted regarding and during the renovation.

6 april 2026
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Svar från GraveClean

Thank you so much, Mirella, what a wonderful review!

Restoring an older family plot that needs a lot of care and attention is something we take great pride in, so hearing it now looks as good as new is just brilliant. It's exactly the result we always hope to achieve.

We'll make sure Lynne sees your lovely comments too — she'll be so pleased to know her patience and communication made such a difference throughout the process.

Thank you for trusting GraveClean with something so special to your family.

Warm regards,
The GraveClean Team

Betygsatt 5 av 5 stjärnor

Grave Clean is an excellent organisation.

Communication with staff (who are very polite, friendly and helpful) and regular updates are much appreciated. Photos of work pre -treatment and post treatment were sent by email so we could see progress.
The work done is of an excellent standard and the cost was very reasonable.
I would certainly recommend this company.

7 april 2026
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Svar från GraveClean

Thank you so much, Alan, that really is a lovely review and means a great deal to the whole team!

We're really pleased the before and after photos were helpful — we find it's such a nice way for customers to see the transformation for themselves, especially when they aren't always able to visit in person. Knowing that the communication, updates and finished standard all hit the mark is exactly what we strive for.

Your recommendation is truly appreciated and we hope we can be of service again in the future.

Warm regards,
The GraveClean Team

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