Excellent service from start to finish. The order process was simple, I was emailed with drawings and asked for confirmation and or any changes. The lead time was accurate and I was informed when ou... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent from start to finish. They provide drawings to confirm everything before manufacturing. The product itself which were 8 very large bespoke corten steel planters were really well made, very g... Se mer
bought some custom steel edging plates. very accurate design and the parts connected seamlessly together. the bolts/rods were sufficiently long to hold the plates. i would have preferred the rods to h... Se mer
Företaget har svarat
Purchased another product from LuxUnique. This time a bespoke 4.5m l water feature /rill. It was a no brainer after the excellent quality 4m & 5m bespoke Corten planters we purchased earlier on in th... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are a family run business based in Cheshire UK. We offer a range of bespoke steel landscaping products such as planters, raised beds, ponds, retaining wall and garden edging. We supply products to customers all over the UK and work closely with many Garden Designers and Landscape Architects on projects both large and small, offering over 40 years of steel fabrication expertise to create truly bespoke products of exceptional quality.
Kontaktuppgifter
Harbrook House, Wrexham road, CW5 8ND, Nantwich, Storbritannien
- 03333661130
- hello@luxunique.co.uk
- luxunique.co.uk
4,9
Utmärkt
243 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Water feature
We really appreciated the attention to detail with the design and delivery arrangements of our water feature. It looks great.
20 november 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients.
Prompt, repliable and good value
Prompt, attentive, good value and great follow up on all points.
21 november 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients.
Great quality products which look…
Great quality products which look fabulous. Excellent customer service. And, manufactured in Great Britain.
20 november 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients.
Great customer service
Great customer service. Good quality value for money products well delivered on time
20 november 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients.
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients.
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients.
Fantastic company
Fantastic company to deal with. Everyone in the team was extremely helpful and the product was very high quality.
23 september 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients.
The after sales service was very good…
The after sales service was very good with Luxunique, I ordered 2 x Black Aluminium Cube Log Stores, with one of them being slightly damaged during transportation. I contacted them and Emma ( their Director ) dealt with the issues very swiftly. Am generally happy with the quality of their products and will be looking at the garden corten edging products in the new year.
6 november 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients.
We always aim to deliver an excellent service to all clients and provide a service to match the quality of our products.
We hope to see you again soon with any further products we can help with.
Fabulous products from a UK business
Great service, spoke on the phone to deal with some of my queries, and helped me make the right choices for our purchase. The products arrived on time and as described (corten steel log store cubes) and are now sitting happily in our garden storing logs. Great product and well engineered. I'll be buying from them again soon!
5 november 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients and look forward to helping you in the future.
Fantastic bespoke products
Great company to deal with. Always on time with bespoke products for our garden installs
5 november 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients and love to work with other professionals in the industry.
Steven has been very helpful
Steven has been very helpful in discussions on design and construction, giving his time and expertise generously. Thank you!
28 oktober 2024
Omdöme utan inbjudan
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients.
Great experience from start to finish
Great experience from start to finish - many thanks.
30 oktober 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients.
Good communication and very pleasant…
Good communication and very pleasant and helpful people. The item was delivered ahead of shedule and is beautifully made. We are very happy with the pond and the service from Lux Unique.
25 oktober 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients.
Bespoke Corten retaining wall
Bespoke Corten retaining wall. Great product, really well engineered and manufactured. Many thanks
25 oktober 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients.
Bespoke Planter
Very helpful over the phone, responded quickly. Managed expectations re lead-in times from sign off and all dates met. Product itself was exactly as designed and agreed.
25 oktober 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients and we are thrilled you are happy with everything.
Professional and Engaged
From concept to delivery the team were engaged and professional. My bespoke water feature is exactly as I hoped it would be. Gorgeous!
25 oktober 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients - we aim to please.
Absolutely amazing customer service
Absolutely amazing customer service, patient and fast to respond. I ordered multiple powder coated retaining walls and a planter. Incredibly high quality.
7 november 2024
Omdöme utan inbjudan
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients and are thrilled you appreciate the quality of our products and service.
fantastic from start to finish!
everything about my experience from ordering, asking questions about the product, communication, delivery etc was excellent. I love my trough planter and was even more impressed with the quality once I received it. I would highly recommend this company and the owners and plan to order more things in the future.
21 oktober 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients and the recommendation.
Excellent service
Excellent service, clear about delivery and lead-in times. All deadlines met, so efficient and friendly. Bespoke product arrived all as signed off design.
25 oktober 2024
Omdöme utan inbjudan
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients.
Fairly professional company
Fairly professional company. Efficient & speedy turn around on design & production & delivery.
3 oktober 2024
Svar från Lux Unique Limited
Thank you for taking the time to leave a review of our service and product.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.