The representative did well as been timely in the response to my questions. I do not know whether the information went beyond her to the upper level levels about the shipping routes being so convo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you so much for having customer service that is so incredibly prompt and courteous with their reply, ON A SUNDAY!! I never expected to hear from someone until Monday and although it was NOT an u... Se mer
Företaget har svarat
Use another Shipper, I will return. USPS is incompetent at best. I am very very RURAL Oklahoma, they sit on MAIL until Truck is full then deliver to Crescent, Dover, Marshall, Covington some with 1... Se mer
Företaget har svarat
I was so confused as to how I kept getting more of a product I rely on but have too much of. Enter Sandy. She somehow helped get my products in order and presented a time out period of recovery thus... Se mer
Företagsinformation
Skrivet av företaget
Luma Nutrition is a veteran-owned supplement company. We make targeted protocols for heart, gut, joint, and longevity health. Proudly made in the USA. Everything is made in a GMP-certified U.S. facility and third-party tested. What's on the label is what's in the bottle. Our guarantee: 90 days, if you aren't happy, get a full refund. Even if you used the bottles. If something goes wrong, email help@lumanutrition.com and our team will get back to you quickly. Over 1,000,000 orders shipped.
Kontaktuppgifter
4,8
Utmärkt
163 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Product
Thank You for Your quick response to my issue. Luma is a wonderful product and helps a great deal with my bone on bone arthritic knees.
14 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you so much for your kind words! We're glad we could resolve your issue quickly, and it's wonderful to hear that Luma has been helping you. We truly appreciate your support!
Your response time to my problems is…
Your response time to my problems is beyond any of my expectations. Great customer service! I am doing my best to stay current managing the internet & you are always very helpful
18 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you so much for your kind words! We're thrilled to hear our team exceeded your expectations. We truly appreciate your support and are always happy to help whenever you need us!
Sandy was very helpful and responsive…
Sandy was very helpful and responsive to my lost order. very nice and ready to fix my needs
18 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your kind words! We're so glad Sandy was able to help with your lost order and provide the support you needed. We truly appreciate your feedback and your support!
The response from customer service was…
The response from customer service was quick and my issue got resolved immediately. Both ladies are very professional and definitely knew what they are doing. Thank you so much for creating this amazing company.
18 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you so much for your thoughtful feedback! We're delighted to hear your issue was resolved quickly and that our team provided professional support. We truly appreciate your kind words and your support!
Svar från lumanutrition.com
Thank you! We're so glad we could help quickly. We truly appreciate your support and look forward to continuing to serve you!
Responce
Answered my question in a timely manner. Spoke with facts.
16 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your kind feedback! We're glad we could answer your question promptly and provide the information you needed. We truly appreciate your support!
People who care
I appreciate that I could connect with actual people who cared about the issue and worked to resolve the mystery.
15 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your kind words! We're so glad our team could help and provide the support you deserved. We truly appreciate your trust and are always here whenever you need us.
Svar från lumanutrition.com
Thank you for your kind words! We're so glad our team could help and provide the support you deserved. We truly appreciate your trust and are always here whenever you need us.
I requested a change to my subscription…
I requested a change to my subscription I had to make a change to my subscription, and Luma made the whole process super easy and stress-free. They guided me step by step, answered my questions right away, and got everything updated without any hassle. It felt really smooth from start to finish, and I appreciated how quick and clear it was. Thanks to their help, switching things around was a breeze, and I’m already feeling more comfortable with the changes. Definitely glad I reached out to them for support!
16 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you so much for sharing your experience! We're delighted to hear we could make updating your subscription easy and stress-free. We truly appreciate your kind words and are always here whenever you need us. Thanks for your support!
Good response by provider
17 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your feedback! We're glad we could provide a positive experience. We truly appreciate your support!
I reached out to confirm my next…
I reached out to confirm my next delivery date & almost immediately received a response.
Just following that Jake, the owner reached out as well.
Great customer service, response time, follow up, prompt delivery!
Can’t wait for my lab results next month (taking Citrus Bergamot)!
14 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you so much for your wonderful feedback! We're thrilled to hear you had a great experience with our team and that we could help so quickly. We truly appreciate your support and hope you receive great lab results next month. Thanks for being part of the Luma family!
Simple and easy to follow
Simple and easy to follow
Good value and made in USA quality
I knew I was going to order as I am familiar with what I ordered.
15 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your kind feedback! We're so glad you found the ordering process simple and easy. We truly appreciate your support and hope you continue to enjoy our USA-made products!
Great customer service
Good product but just needed to cancel for now . Company was very quick to take care of it and all was done without any arguments. Thank you.
14 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your kind words! We're glad we could make the cancellation process quick and hassle-free. We appreciate your support and hope to serve you again in the future!
High quality product that I trust
High quality product that I trust is great.
14 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your kind words! We're honored to have your trust and are so glad you're happy with our products. We truly appreciate your support!
The CoQ10, and especially the Nattokinase
The CoQ10 Nattokinase, and Citrus bergomat,has given me more stamina, and energy than I've had in awhile!!! I just finished my first month of taking the three products, and I Notice the difference, the improvement in energy, and stamina .
I just received my second month's supply. Thank you Luma 😊
15 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you so much for sharing your experience! We're thrilled to hear you've noticed a difference in your energy and stamina after your first month. We truly appreciate your support and hope you continue to have a great experience with Luma! 😊
I have plenty of Luma still so I…
I have plenty of Luma still so I requested to stop my subscription. My request was promptly honored and there was no back and forth trying to get me to change my mind. I appreciated that.
13 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your thoughtful feedback! We're glad we could make the process quick and hassle-free. We truly appreciate your support and look forward to serving you again whenever you're ready!
Rapid response
Rapid response, friendly, caring attitude !!
Keep up the excellent work !!
12 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you so much for your kind words! We're delighted to hear you had a great experience with our team. We truly appreciate your support and encouragement!
Too much too soon no more
When I discovered that I was getting the meds sent to me too often, Lumanutrition.com was king enough to rearrange things so I now get just what I need, no extra. Working like a charm. Thanks so much.
14 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your kind feedback! We're so glad we could help adjust your subscription to better fit your needs. We truly appreciate your support and are always here if you need anything!
I've been on the Natto/Bergamot/CoQ10…
I've been on the Natto/Bergamot/CoQ10 for 60+ days now. My previous cardiology results showed a BP of 170+/100. After 60+ days, my BP dropped to 132/90 at my most recent follow-up. Thank you!!
11 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you so much for sharing your experience! We're thrilled to hear about the positive changes you've seen over the past 60+ days. It's wonderful that you're making progress, and we truly appreciate you taking the time to share your journey with us. We wish you continued success on your wellness journey, and thank you for choosing us!
Customer service was exemplary!
14 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you so much for your kind words! Your feedback means a lot to us, and we'll be sure to share it with our team. We truly appreciate your support and look forward to serving you again!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.