The representative did well as been timely in the response to my questions. I do not know whether the information went beyond her to the upper level levels about the shipping routes being so convo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you so much for having customer service that is so incredibly prompt and courteous with their reply, ON A SUNDAY!! I never expected to hear from someone until Monday and although it was NOT an u... Se mer
Företaget har svarat
Use another Shipper, I will return. USPS is incompetent at best. I am very very RURAL Oklahoma, they sit on MAIL until Truck is full then deliver to Crescent, Dover, Marshall, Covington some with 1... Se mer
Företaget har svarat
I was so confused as to how I kept getting more of a product I rely on but have too much of. Enter Sandy. She somehow helped get my products in order and presented a time out period of recovery thus... Se mer
Företagsinformation
Skrivet av företaget
Luma Nutrition is a veteran-owned supplement company. We make targeted protocols for heart, gut, joint, and longevity health. Proudly made in the USA. Everything is made in a GMP-certified U.S. facility and third-party tested. What's on the label is what's in the bottle. Our guarantee: 90 days, if you aren't happy, get a full refund. Even if you used the bottles. If something goes wrong, email help@lumanutrition.com and our team will get back to you quickly. Over 1,000,000 orders shipped.
Kontaktuppgifter
4,8
Utmärkt
163 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
You listened to me.
25 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for sharing! We're glad you felt heard and supported. We truly appreciate your trust and support!
MY PROBLEM SOLVED
I hope we got my problem solved. I was getting 2 orders delivered for the same product at very close times. My supply of CoQ10 was growing and I was running out of space for it !
Thanks to Luma Nutrition
21 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your feedback! We're glad we could respond quickly, and we appreciate you sharing your experience. We understand how those subscription emails can be confusing, and we'll pass your feedback along to our team. Thank you for your continued support!
I have questions regarding the science…
I have questions regarding the science behind the product. Love that Luma supplements are manufactured in the US and are third-party tested. Jake was very informative and answered all my questions in a timely manner.
22 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your thoughtful feedback! We're glad Jake could answer your questions and provide the information you needed. We truly appreciate your trust in Luma and your support!
Respuestas rápidas y de gran precisión…
Respuestas rápidas y de gran precisión y contención. Sitio confiable. Amabilidad y asesoramiento de sus agentes. Muchas gracias.
24 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
¡Muchas gracias por compartir tu experiencia! Nos alegra saber que recibiste respuestas rápidas y precisas, junto con un servicio amable y confiable. ¡Agradecemos mucho tu confianza y apoyo!
Clean supplements that are 3rd party…
Clean supplements that are 3rd party tested.
Excellent, personalized customer service
20 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your kind words! We're glad you're happy with the quality of our supplements and the personalized service from our team. We truly appreciate your trust and support!
Great service
Great service. Fast response on emails. Very nice people.
22 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you so much! We're glad you had a great experience with our team and appreciated the quick responses. We truly appreciate your support!
Customer Service
Your company gets in touch with customer when an email is sent.
21 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your feedback! We're glad our team is responsive and gets back to you promptly when you reach out. We truly appreciate your support!
Customer service was very prompt and…
Customer service was very prompt and helpful. Thank you!
22 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you so much! We're glad you had a great experience with our team and appreciated the quick responses. We truly appreciate your support!
Cares about you and very knowledgeable…
Cares about you and very knowledgeable about the products
22 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your kind words! We're glad our team could provide caring and knowledgeable support. We truly appreciate your trust and support!
I got the help I needed
I got the help I needed. Very complete and very professional. Charles did everything I needed immediately. Excellent Customer Service when they became aware of AI going rogue. I didn’t know that originally as she was called Sandra and had messed up all of my subscriptions. Instead of being upset I went to laughing. Thank goodness for Charles help. I’m in my 80’s and a caregiver for my roommate so overloaded as I am appreciated the help immensely. Thank you for helping me Charles I feel so much better. Luma is an excellent Company that I have trusted for years for good supplements. Very excellent company.
22 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you so much for sharing this! We're happy Charles was able to step in and get everything sorted out quickly. We're especially happy to hear you’re feeling better and that you’ve trusted Luma for so many years. We truly appreciate your continued support!
Svar från lumanutrition.com
We're so glad you had a positive ordering experience. We truly appreciate your support!
good solid experience
I wish I could have augemented my subscription by a one-time purchase of 1 or 2 bottles at my subscription price per bottles.
The customer service agent was very pleasant and easy to deal with
21 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your feedback! We're glad you had such a positive experience with our customer service team. We also appreciate your suggestion and will be sure to pass it along to our team. Thanks for your support!
My products ordered came very quickly
My products ordered came very quickly! I like the delivery service too.
22 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you! We're glad your order arrived quickly and that you're happy with the delivery service. We really appreciate your support!
I’ve always had great service with Luma…
I’ve always had great service with Luma nutrition. Their products are flawless.
1 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you so much, Judith! We're thrilled to hear you've consistently had a great experience with Luma Nutrition and are happy with our products. We truly appreciate your continued trust and support!
My capsules arrived melted together and…
My capsules arrived melted together and they are shipping out a replacement. Very fast courteous service! Contacted them on Wednesday and my replacement should arrive on Monday
19 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your kind feedback! We're glad we could get a replacement on the way quickly and make the process easy. We appreciate your patience and are happy we could help!
I contacted Luma Nutrition and received…
I contacted Luma Nutrition and received a response within a few minutes. My issue was promptly resolved and I am extremely happy. I love the Citrus Bergamot that I get from this company. Highly recommend!!!
19 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you so much for your kind words, Dana! We're glad we could resolve your issue so quickly, and it's wonderful to hear you're enjoying the Citrus Bergamot. We truly appreciate your recommendation and support!
Love the product and customer service
Love the product and customer service
20 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your kind words! We're so happy to hear that you love both our product and our customer service. Your support means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!
Svar från lumanutrition.com
You're very welcome! 😊 Thank you for your support and for taking the time to leave us a review. We're glad we could help, and if you ever need anything else, we're always here for you. Have a wonderful day!
Contact through emails was like talking…
Contact through emails was like talking to someone in person. Very professional and concerned.
18 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your kind words! We're so glad our team could provide a personal and professional experience. We truly appreciate your support!
Everyone was very attentive to my…
Everyone was very attentive to my situation and helped fix it with professional courtesy.
19 augusti 2026
Omdöme utan inbjudan
Svar från lumanutrition.com
Thank you for your thoughtful feedback! We're so glad to hear that our team was attentive to your situation and able to resolve it with professionalism and care. Providing courteous and helpful service is always our priority, and we truly appreciate your kind words. Thank you for your support!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.