Rachel has been a pleasure to work with. Constantly being there and patiently answering all questions for me. This was my first home buying experience in UK and Rachel’s support throughout gave me con... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I found Tracy Thompson, our mortgage broker, unfailingly helpful over a long period as we were trying to find the right property. She gave us very useful information and insights into our options and... Se mer
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Rachel and Jordan went above and beyond for us, Rachel’s knowledge put us at ease and she spent a lot of time talking us through all the options for various things making sure we had the full insight... Se mer
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Dealing with luma from the start of the process was so simple, Clear and Responsive. Steve was always at the other end of the phone to answer any questions or give advice. Would highly recommend luma... Se mer
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Företagsinformation
Skrivet av företaget
Based on the South Coast, we provide face-to-face financial advice designed around one thing, you. Your money. Your goals. Real people helping you get where you want to be. We take the time to truly understand your life - your goals, your concerns, and your hopes for the future. From there, we build a tailored plan that fits around you, not the other way round. Whether you’re: just starting out, growing and protecting your wealth, or planning for life’s next chapter, we’re here to help you move forward with clarity and confidence. Because with the right plan, a brighter future is possible.
Kontaktuppgifter
16-18 Barnes Wallis Road, PO15 5TT, Fareham, Storbritannien
- 01489 346450
- hello@luma-financial.co.uk
- luma-financial.co.uk
4,9
Utmärkt
575 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Firmitas was a great company
Firmitas was a great company
They worked well with me and I found the whole experience flowed well.
19 juni 2025
Omdöme utan inbjudan
Svar från Luma Financial Planning
Thank you – we’re thrilled you had such a good experience and really appreciate you recommending us. It means a lot to the whole team.
Best regards,
Ben
Dealing directly with Adam James who…
Dealing directly with Adam James who explained everything very clearly.
12 juni 2025
Svar från Luma Financial Planning
Thanks for your thoughtful review! We're thrilled to hear that you had such a great experience with Adam.
If you ever need any further support or advice, we’re always here to help.
Best regards,
Ben
A regular appointment made and kept
A regular appointment made and kept. Honest and reliable
25 mars 2025
Svar från Luma Financial Planning
Thanks so much for your kind words! We're really pleased to hear you had a fantastic experience – it means a lot to the whole team.
Best regards,
Ben
Matt explained everything well and was…
Matt explained everything well and was a pleasure to deal with.
13 juni 2025
Svar från Luma Financial Planning
Thank you for sharing your experience! We’re delighted to hear that you had a positive experience with Matt.
Wishing you all the best, and thank you again for the kind review!
Best regards,
Ben
Just what you need!
Matt was efficient and extremely professional whilst being non judgemental and supportive throughout the process.
The communication was excellent from start to finish.
Thank you.
13 juni 2025
Svar från Luma Financial Planning
Thank you for sharing your experience! We’re delighted to hear that you had a positive experience with Matt.
Wishing you all the best, and thank you again for the kind review!
Best regards,
Ben
Firmitas at its best!!
Lisa and the team have resolved 3 mortgage applications for me and their attention to detail and timeliness has always impressed me. Nothing is too big or small and they are very thorough in their research and product knowledge. I would definitely recommend and will be using them again.
9 juni 2025
Svar från Luma Financial Planning
Thank you for sharing your experience! We’re so pleased to hear that Lisa and our team were able to support you with your 3 mortgage applications.
If you ever need any further assistance, we’re always here to help.
Wishing you all the best, and thank you again for the thoughtful review!
Best regards,
Ben
Svar från Luma Financial Planning
Thanks for your thoughtful review! We're thrilled to hear that you had such a great experience with our service.
If you ever need any further support or advice, we’re always here to help.
Best regards,
Ben
Svar från Luma Financial Planning
Thank you for sharing your experience! We’re delighted to hear that you had a positive experience with Hannah.
Wishing you all the best, and thank you again for the kind review!
Best regards,
Ben
Svar från Luma Financial Planning
Thanks for your thoughtful review! We're thrilled to hear that you had such a great experience with our service.
If you ever need any further support or advice, we’re always here to help.
Best regards,
Ben
Great service from Steve blinman…
Great service from Steve blinman arranged a remortgage and a BTL within two weeks without any fuss, always kept me fully informed
Kay Matthews
14 maj 2025
Svar från Luma Financial Planning
Thank you for sharing your experience! We’re so pleased to hear that Steve Blinman was able to support you throughout your remortgage and BTL process.
If you ever need any further assistance, we’re always here to help.
Wishing you all the best, and thank you again for the thoughtful review!
Best regards,
Ben
First class service as usual
9 maj 2025
Svar från Luma Financial Planning
Thanks for your thoughtful review! We're thrilled to hear that you had such a great experience with our service.
If you ever need any further support or advice, we’re always here to help.
Best regards,
Ben
Really good advice,
8 maj 2025
Svar från Luma Financial Planning
Thanks for your thoughtful review! We're thrilled to hear that you had such a great experience with our service.
If you ever need any further support or advice, we’re always here to help.
Best regards,
Ben
Firmitas / Tracy Thompson - excellent service
Second time I've worked with Tracy Thompson on a mortgage renewal - highly knowledgeable, super quick turnaround and last minute was able to come through with an unexpected better offer. Highly recommended
6 maj 2025
Svar från Luma Financial Planning
Thank you for sharing your experience! We’re so pleased to hear that Tracy was able to support you throughout your mortgage process.
If you ever need any further assistance, we’re always here to help.
Wishing you all the best, and thank you again for the thoughtful review!
Best regards,
Ben
Exceptional service
Exceptional service! Every part of the process was simple, communicated effectively and most of all cost effective!
1 maj 2025
Svar från Luma Financial Planning
Thanks for your thoughtful review! We're thrilled to hear that you had such a great experience with our mortgage service.
If you ever need any further support or advice, we’re always here to help.
Best regards,
Ben
I felt comfortable.
Hayley was very energetic and always on the case. I felt comfortable at a time which could have been stressful.
1 maj 2025
Svar från Luma Financial Planning
Thank you for sharing your experience! We’re so pleased to hear that Hayley was able to support you throughout your mortgage process.
If you ever need any further assistance, we’re always here to help.
Wishing you all the best, and thank you again for the thoughtful review!
Best regards,
Ben
I had such a good experience with this…
I had such a good experience with this company. There was so many hoops to jump through as I had a complex situation with my remortgage but Hayley and Molly made the process so easy! Communication was excellent at all times and they were so professional throughout. Hayley helped me a year prior to my mortgage in advising me how to get myself in the best position to be accepted and with her advice we got there. I highly recommend firmitas for your Mortgage!!
30 april 2025
Svar från Luma Financial Planning
Thank you so much for your wonderful review! We are glad that you had a good experience with us! Hayley and Molly are thrilled to know their support made a difference for you.
If you ever need anything in the future, we’re here to help.
Thanks again for your thoughtful review—it truly means a lot!
Best regards,
Ben
Great customer service
Great customer service, attentive updates and seamless application. Highly recommended.
1 maj 2025
Svar från Luma Financial Planning
Thanks so much for your kind words! We're really pleased to hear you had a fantastic experience – it means a lot to the whole team.
Best regards,
Ben
Svar från Luma Financial Planning
Thanks so much for your kind words! We're really pleased to hear you had a fantastic experience (twice) – it means a lot to the whole team.
Best regards,
Ben
Brilliant Service
I would reccommend Firmitas to anyone, they have helped me remortgage my property. Steve was amazing and was so helpful, answering all my questions and queries, being supportive and reassuring me when needed.
Thanks Steve you have been brilliant and I look forward to using this serivice again in the future.
1 maj 2025
Omdöme utan inbjudan
Svar från Luma Financial Planning
Thank you so much for your wonderful review! We are glad that you had a good experience with us! Steve is thrilled to know his support made a difference for you.
If you ever need anything in the future, we’re here to help.
Thanks again for your thoughtful review—it truly means a lot!
Best regards,
Ben
Friendly Knowledgeable Creative Quick…
Friendly Knowledgeable Creative Quick to Respond
30 april 2025
Omdöme utan inbjudan
Svar från Luma Financial Planning
It's brilliant to hear that you had a good experience with us – thanks for taking the time to leave a review.
Best regards,
Ben
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