This company has literally saved my cats life. I was struggling with emergency vet bills and other loan companies wouldn't entertain the emergency but fair finance did. I truly am grateful that they c... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Straightforward application, not too many questions, and easy to link open banking. Applied Saturday afternoon, accepted Monday morning and funds received before 4pm same day. No fuss at all. If you n... Se mer
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Well what can I say, Fair finance makes borrowing money so easy, filled out an application form online, they were in touch with me via email wanting some information which I sent back. I believe t... Se mer
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Admin fee is ridiculous given the interest rate on the loan agreement. This is the highest interest payday loan I’ve ever taken out, and it’s the only one with a £60 admin fee. Which is also non-refun... Se mer
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Företagsinformation
Skrivet av företaget
We offer a range of financial products and services designed to meet the needs of people who are financially excluded. We are committed to providing high quality products and services that are affordable and accessible. Wherever possible we work in partnership with other companies and agencies that share our goals. Most of our customers are ignored by the mainstream financial services industry and exploited by the sub-prime financial services industry. When we have helped to put the loan sharks and predatory lenders out of business, then we will know we have been successful. We offer: Fair Personal loans providing affordable personal loans to individuals who don’t have any or have only limited access to mainstream finance.
Kontaktuppgifter
18 Ashwin Street, E8 3DL, London, Storbritannien
- 02089880627
- enquiries@fairfinance.org.uk
- fairfinance.org.uk
4,4
Utmärkt
2 tn omdömen
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No Fuss
No Fuss, Friendly, Helpful, Transparent Service From Start To Finish!! Easy To Follow Instructions. Would Recommend!!
17 april 2026
Svar från Fair Finance
Hi John,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our service friendly, helpful, and transparent from start to finish.
Providing straightforward and easy-to-follow instructions is exactly what we aim for, so it’s great to know we hit the mark for you.
If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch — we’re here to help!
Best regards,
Fair Finance Team
Brilliant company
Brilliant company for giving people with not so good credit history a chance
17 april 2026
Svar från Fair Finance
Hi Vicki,
Thank you for your review! We’re so pleased to hear that you found our process quick and efficient.
Thank you for choosing Fair Finance and if there’s anything more we can do for you, please don't hesitate to contact us. We’re here to help!
Best regards,
Fair Finance Team
Open and honest communication about…
Open and honest communication about fees and repayment schedules
16 april 2026
Svar från Fair Finance
Hi Steve,
Thank you for your 5-star review! We’re really pleased to hear you appreciated our open and honest communication about fees and repayment schedules.
Being transparent with customers is very important to us, so it’s great to know this came across clearly for you.
If there’s anything else we can help with in the future, please don’t hesitate to reach out — we’re here for you!
Best regards,
Fair Finance Team
Svar från Fair Finance
Hi there,
Thank you for your lovely 5-star review! We’re delighted to hear you found us an amazing company — straightforward and really helpful. Your kind words mean a lot to us.
If there’s anything else we can assist with in the future, please don’t hesitate to reach out — we’re here to help!
Best regards,
Fair Finance Team
So good stressful Easter thanks
13 april 2026
Svar från Fair Finance
Hi Jennifer,
Thank you for your 5-star review!
If there’s more we can do for you, please feel free to reach out—we’re here to help!
Best regards,
Fair Finance Team
I really don’t understand why a loan…
I really don’t understand why a loan was approved and contract signed but yet to be disbursed hours after contract was signed. This is pathetic.
10 april 2026
Svar från Fair Finance
Hi Daniel,
Thank you for your feedback and we’re sorry to hear about your frustration with the timing of the loan disbursement.
We would like to clarify: your loan was completed in 3 hours from when we received your application until you have signed the contract on Friday afternoon. As explained in our loan payout policy (see our FAQs / loan application process page), once the contract is signed after 1pm on a weekday, the funds are released by noon the next working day.
In your case, the payment was successfully processed and paid into your account on Monday morning.
We understand how stressful waiting for funds can be, and we apologise that the timing caused inconvenience.
Best regards,
Fair Finance Team
A very helpful company for emergencies.
This company has literally saved my cats life. I was struggling with emergency vet bills and other loan companies wouldn't entertain the emergency but fair finance did. I truly am grateful that they cared and were there for me when I needed funds. I know every application is taken individually but fair finance did exactly what there name says. They were fair. Thank you fair finance.
10 april 2026
Svar från Fair Finance
Hi David,
Thank you so much for your review! We’re really touched to hear we could help in such an emergency and that we made a real difference for you and your cat. It’s wonderful to know we lived up to our name by being fair and caring when you needed us most.
If there’s anything else we can assist with in the future, please don’t hesitate to reach out — we’re here to help!
Best regards,
Fair Finance Team
Very easy application
Very easy application, took the time to contact and ask me about a debt on my record rather than using it to decline my application.
2 april 2026
Svar från Fair Finance
Dear Customer,
Thank you for your review!
If you need any further support going forward, feel free to get in touch — we’re here for you!
Best regards,
Fair Finance Team
had a good experience with the company…
had a good experience with the company as they helped me get a loan where no one else would give me one
9 april 2026
Svar från Fair Finance
Hi Jane,
Thank you for your wonderful 5-star review!
If you need any further support going forward, feel free to get in touch — we’re here for you!
Best regards,
Fair Finance Team
Svar från Fair Finance
Hi there,
Thank you for your 5-star review!
If there’s more we can do for you, please feel free to reach out—we’re here to help!
Best regards,
Fair Finance Team
Quick and simple
7 april 2026
Great service with easy access
8 april 2026
READ THE CONTRACT / ASK CHAT GPT TO READ IT
Admin fee is ridiculous given the interest rate on the loan agreement. This is the highest interest payday loan I’ve ever taken out, and it’s the only one with a £60 admin fee. Which is also non-refundable. Won’t be using again.
7 april 2026
Svar från Fair Finance
Dear George,
Thank you for taking the time to provide your feedback. We are sorry to hear that your experience with our loan did not meet your expectations, particularly regarding the administration fee and interest rate.
We understand your concerns about the £60 administration fee. We want to clarify that our administration fees are clearly outlined in our Terms and Conditions and our FAQs section on our website, fairfinance.org.uk. These fees are in place to cover the administrative and processing costs associated with setting up and managing your loan. For a first loan, the administration fee is 6% of the loan amount, with a minimum fee of £30, as detailed in our FAQs [1].
Regarding the interest rate, we strive to offer competitive rates while operating as a social business dedicated to improving financial well-being. Our interest rates are set to cover our operational costs, and any profits are reinvested into the business to enhance our services. We encourage all our customers to review the full terms and conditions, including interest rates and fees, before committing to a loan agreement.
We value your feedback, as it helps us to continuously improve our services. We regret that you will not be using our services again, but we hope this clarification provides a better understanding of our fee structure.
Best Regards,
Fair Finance Team
Quick and easy
Quick and easy. Giving me a chance when many others aren’t. Fair is exactly what they are
2 april 2026
Svar från Fair Finance
Hi Rebecca,
Thank you for your 5-star review! We’re delighted to hear you found us very helpful. Your feedback means a lot to us.
If you need any further assistance, please don’t hesitate to reach out — we’re here to help!
Best regards,
Fair Finance Team
Experience with FairFinance
You were very helpful in all areas. You showed concern over my application and you directed on uploading my supporting documents. Thank you very much.
19 mars 2026
Svar från Fair Finance
Hi Jamal,
Thank you so much for your wonderful review!
If there’s anything else we can assist with in the future, feel free to get in touch — we’re here for you!
Best regards,
Fair Finance Team
Applied very smoothly very happy with…
Applied very smoothly very happy with the time frame was quick. Thankyou for helping me out.
19 mars 2026
Svar från Fair Finance
Hi Nina,
Thank you for your positive review! We’re glad you had a good experience with our service.
If you need any support going forward, please don’t hesitate to contact us — we’re here to help!
Best regards,
Fair Finance Team
The loan process was quick and their…
The loan process was quick and their customer service was 5 stars. I’m glad they helped me with the money I need without too much hassle.
26 mars 2026
Svar från Fair Finance
Hi Yannick,
Thank you for your review! We’re delighted to hear the loan process was quick, our customer service felt like 5 stars, and we could help you get the money you needed without hassle. It’s great to know we made a positive difference.
If you need any further support, please don’t hesitate to reach out—we’re here to help!
Best regards,
Fair Finance Team
Just like the name suggests the finance…
Just like the name suggests the finance is fair. Quick response and instant service.
Would highly recommend
26 mars 2026
Svar från Fair Finance
Hi there,
Thank you for your fantastic 5-star review and kind recommendation! Your feedback means a lot to us.
If there’s anything else we can assist with in the future, feel free to get in touch—we’re here for you!
Best regards,
Fair Finance Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.