I couldn't pay my balance off which could have affected my credit score, i reached out to an agent throught the help section on the App and Max got right back to me superfast, so managed to pay off... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Seamless registration, took 5min, everything very simple and well explained. Unfortunately I had to cancel since stores coverage did not meet my needs, requested cancellation which was completed in a... Se mer
Reported fraud on my bits account. Cheri passed the details on and got the issue sorted. The fraudulent transaction was also refunded to my account. Happy all round.
Super helpful and clear. It can be daunting getting involved with a credit company bit these guys have given me peace of mind.
Företagsinformation
Skrivet av företaget
Bits offers a credit card, digital store card, credit score tracking, rent reporting, and educational tools to support smarter credit use.
Kontaktuppgifter
London, Storbritannien
- hello@getbits.app
- getbits.app
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 18 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Reported fraud on my bits account
Reported fraud on my bits account. Cheri passed the details on and got the issue sorted. The fraudulent transaction was also refunded to my account. Happy all round.
If you need credit and are looking…
If you need credit and are looking around, please do not choose bits
Not only do they offer small amounts of credit (£50), but they also charge a subscription fee (reported to credit agencies) and expect you to pay nearly 50% upfront, split into two payments, for a store purchase.
On top of that, the app is built with AI, and they remove negative reviews.
Not worth the money!
Nicole the rep who helped me was very…
Nicole the rep who helped me was very helpful and gave the support I needed
Great Customer Service by Max.
Super helpful and clear
Super helpful and clear. It can be daunting getting involved with a credit company bit these guys have given me peace of mind.
Prompt attention received
Was helpful fully
Very helpful when I was unsure about a…
Very helpful when I was unsure about a payment. The help was immediately replied to and sorted .
My experience with customer service was…
My experience with customer service was amazing , replied within 10 minutes I wasn't able to log into my account got my issue resolved I highly recommend bits
Excellent quality service got back to…
Excellent quality service got back to me in good time and was very understanding great help
I had some query's regarding my Bits…
I had some query's regarding my Bits Account .
Angelica was very quick to respond and very helpful
Their Customer Service are very efficient and helpful
Great communication my query was all…
Great communication my query was all sorted and delt with very quickly
I didn’t manage to set my account up…
I didn’t manage to set my account up due to ID issues and they took my £14 now recuse to contact me back after 3 emails! Now the next month is due they are threatening my credit file. Absolute joke!!
someone messaged me last week as I…
someone messaged me last week as I forgot to change the the date the 1st time lol! and I can honestly say he or she had banter!! the replies were flawless!! just casually having a laugh, using emojis! so the answer to that is 10000% tip top service in my eyes! would LOVE to know who I was speaking to last week tho! also the person today was spot on!! Ty bits team I absolutely love you all! 🙌🏽❤️💙
I couldn't pay my balance off which…
I couldn't pay my balance off which could have affected my credit score, i reached out to an agent throught the help section on the App and Max got right back to me superfast, so managed to pay off my balance and avoid any negative marks on my credit score !
Thanks Max!! Great service !
I emailed in with a request
I emailed in with a request, literally within minutes I got a response from someone called max, seemed very polite and was extremely helpful, did exactly what I asked and extremely quick too!
When I contacted the team they were…
When I contacted the team they were divert quick at answer someone named Max was the one who helped my query and was very helpful.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








