Luma and those that work for them are second to none as far as customer service goes! Matt and Bipen, especially Matt Gibson at the very start of my mortgage seeking journey, and Bipen at the end, wo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Rachel has been a pleasure to work with. Constantly being there and patiently answering all questions for me. This was my first home buying experience in UK and Rachel’s support throughout gave me con... Se mer
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Rachel and Jordan went above and beyond for us, Rachel’s knowledge put us at ease and she spent a lot of time talking us through all the options for various things making sure we had the full insight... Se mer
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I found Tracy Thompson, our mortgage broker, unfailingly helpful over a long period as we were trying to find the right property. She gave us very useful information and insights into our options and... Se mer
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Företagsinformation
Skrivet av företaget
Based on the South Coast, we provide face-to-face financial advice designed around one thing, you. Your money. Your goals. Real people helping you get where you want to be. We take the time to truly understand your life - your goals, your concerns, and your hopes for the future. From there, we build a tailored plan that fits around you, not the other way round. Whether you’re: just starting out, growing and protecting your wealth, or planning for life’s next chapter, we’re here to help you move forward with clarity and confidence. Because with the right plan, a brighter future is possible.
Kontaktuppgifter
16-18 Barnes Wallis Road, PO15 5TT, Fareham, Storbritannien
- 01489 346450
- hello@luma-financial.co.uk
- luma-financial.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent no pressure service
Matt and Molly guided us through each stage of our mortgage application and always made sure we got the best deal. Their advice about life insurance options was really helpful and we never felt pressured into choosing anything. Overall fixed price was also extremely competitive for the level of service offered. I would highly recommend Firmitas.

Svar från Luma Financial Planning
Amazing service at a stressful time - thank you!
Amazing! Couldn't have asked for a greater experience with Firmitas whom I have worked with since buying my home 5 years ago. A lot has happened and changed in that time, and Tracy was always there with the best advice, recommendations and solutions. When it looked challenging to remortgage this year, she found the deal I needed at the right time and I am so appreciative for everything she has done to make it work. Glad it's all sorted for another 5 years where I will no doubt get back in touch with Tracy again! A huge thank you to Tracy and colleagues for all being so helpful and supportive at what had been a stressful time.

Svar från Luma Financial Planning
Firmitas worked hard to secure our…
Firmitas worked hard to secure our mortgage. There were a number of factors that made our position more complicated than typical borrowers. Firmitas kept digging and found a good deal for us, then pushed it quickly through the application and legal process so that it completed in just 4 weeks - faster than I expected. Thank you Tracy and your team!

Svar från Luma Financial Planning
Re-mortgage with Rachel Cumming
We could not be more delighted with the services you provided. We are especially extremely happy with the way you have professionally performed and guided us through the process, I also admire your continued patience with me. We initially approached many financial services to help us secure a resolution to our very difficult financial situation, you were the only one who gave us the time, effort and personal guidance to solve the problem. For that we are extremely grateful. Completion of the re-mortgage has without doubt turned our lives around (life changing moment) and we can now relax, enjoy our home with the family until retirement. Again, many thanks for everything you did for us.

Svar från Luma Financial Planning
Very happy with the service received
Hi Good day,
We had excellent service from FIRMITAS FINANCIAL SERVICES, We were kept in touch with the situation at all levels. We were sent information all the time, we did not have to ask anything, they seemed to be one jump ahead of us all the time. We had a couple of phone calls , which were very polite and to the point.
We would certainly use them again ,and would highly recommend them. Do try them, you would not be disappointed.

Svar från Luma Financial Planning
Great service
Lisa was a great help, she kept us up to date during the remortgage and was always keen to help when we had any questions.

Svar från Luma Financial Planning
The Financial Adviser Steve Blinman was…
The Financial Adviser Steve Blinman was absolutely amazing, as my partner and I are new to buying a house we aren't very savvy and Steve talked me through every step of the way. Steve was always easy to contact, would always reply or call back the same day. Couldn't ask for a better experience.Firmitas are extremely lucky to have such a wonderful member of the team.
Many thanks
Claire Burke

Svar från Luma Financial Planning
Great service.
Pro-active, friendly and great service, with just the right amount of support. Available but not intrusive, although I always felt that they had my back. Email's and texts right on point and no hard sell or even soft sell. Very pleased with the service and would defiantly use them again.

Svar från Luma Financial Planning
Great service and highly recommend
Tracy and Jordan were incredibly helpful when arranging our remortgage. Great service and highly recommend.

Svar från Luma Financial Planning
Lisa and Molly provide a client focussed and professional service.
Lisa and Molly kept me informed and walked me through the process of remortgaging. They assisted with all queries and chasing other agencies when required. Thank you to Fermitas for a speedy and client focussed service.

Svar från Luma Financial Planning
Excellent team
Excellent team, very reliable and easy to work with.
I've been using firmitas as my go to financial advisers for many years now and have recommended them to all of my friends who might need help with financial services.

Svar från Luma Financial Planning
Matt is very knowledagable and…
Matt is very knowledgable and hardworking in his endeavours to finding the correct solution for my situation. His advice is clear and really helps me to make the appropriate decisions my buy-to-let mortgages.

Svar från Luma Financial Planning
But to let and HMO Remortgaging
We have been using Lisa Rolfe and her team at Firmitas for remortgaging our buy to let and HMO properties and they have been first class.
From finding the best mortgage rates available to following up and keeping us informed of progress etc.
Highly recommend them.

Svar från Luma Financial Planning
Excellent service as usual
Excellent service as usual
Kept informed all the way through process
Continue to use for future

Svar från Luma Financial Planning
Great service as always
Great service as always ,I'm self employed so can be very busy but you can work at your own pace, they are always there to keep you moving and for advice. I will certainly be back again

Svar från Luma Financial Planning
You can’t write a short review when you…
You can’t write a short review when you are investing for your retirement so please read all of the review to get an understanding of my experience.
I feel that there is a very personal touch to the way they speak to you, they are very serious on getting the best for you by making your money work hard and the risk choice is yours but they are at hand to constantly advise.One example of the support they give me is, when covid started, I saw my funds go down extremely frightening, I asked what I could do to stop any more loss, I was told of the option to freeze the account so no trading would continue, this was done instantly and gave me great peace of mind, then months on from the start of covid I moved my funds back to trading and not only did I regained the money I loss but then gained a lot more , I am more comfortable knowing how the market works and the choices I have and the control over how my money is invested with the huge help, support & experience of the staff.
I can check on my funds via the app or web site, where I can find a pie charts to show me in layman’s terms where and how much of my money is invested.

Svar från Luma Financial Planning
Firmitas Financial Services
Tracy was so helpful and very efficient at securing our second mortgage. I would highly recommend her and Firmitas.

Svar från Luma Financial Planning
Matt and Molly are excellent…service above and beyond.
Matt and Molly are excellent professionals and friendly, nothing is too much trouble and I would highly recommend them both to anyone, if you need any financial advise they are great team members and a credit to their company!
Thank you both.

Svar från Luma Financial Planning
Excellent service
Excellent service, always available to answer any questions, would highly recommend
Remortgaging without Tesrs!
Consistent Feedback & resilient service by Lisa & Molly
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