How wonderful not to deal with heavy suitcases at the airport. Who can resist home pick up and delivery to the destination. Wonderful service. Customer service staff is responsive via email. The only... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We decided at the last minute to return our check bag via Lugless instead of actually checking it and they handled all the details perfect. On top of that, we recieved the bag 2 days early! That was s... Se mer
Företaget har svarat
Easy online information. Sent QR code for each item shipped. Dropped luggage to FedEx and they took care of the rest including produced shipping label and secured each piece of luggage with zip ties.... Se mer
Företaget har svarat
I used LugLess to ship our luggage from Virginia out to Oahu for a major family trip, and it completely transformed the travel experience. Traveling long-haul with a family is already a massive logi... Se mer
Företaget har svarat
Företagsinformation
Om LugLess
Skrivet av företaget
You'll be traveling like a rock-star and saving money in the process. LugLess lets you ship your luggage with UPS® or FedEx® and our pricing starts below the average checked baggage fee.
Less baggage, less problems
Skrivet av företaget
- The lowest rates
- LugLess is bringing rock-bottom luggage shipping rates to the 99%. We make it super easy for you to get the cheapest FedEx® or UPS® shipping label possible and let you choose what extras you need, like doorstep pickup or additional coverage. That way you only pay for the options you use.
- Pack it, ship it, relax
- Never worry about packing too much again. If you would otherwise check it, LugLess can help you send it. Ship golf clubs to the course, ship skis to the mountain, and we can even make it easier and cheaper to ship things to school. There is no award for the biggest struggle through the airport!
- Easier than checking
- We can’t decide if the best part of using LugLess is the price or the convenience. And frankly, we’re not sure the answer even matters. For the cost of checking, you can ship your baggage and avoid the hassle. Don't let your baggage be your baggage!
Kontaktuppgifter
Boston, USA
- hello@lugless.com
- lugless.com
4,4
Utmärkt
20 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had to drive 40 miles to reach an…
I had to drive 40 miles to reach an authorized dealer close to 11946. Would be nice to have drop off center nearer to zip 11946.
25 september 2026
Svar från LugLess
We appreciate your great rating and feedback regarding a closer location for your area. I have checked with that zip code, and see there are many nearby locations for your FedEx drop off needs in the future! You can check that anytime at: https://local.fedex.com/en/search
Hope this helps out on your next trip!
Satisfied with the delivery
Satisfied with the delivery. It was delivered early than expected delivery.
2 oktober 2026
Svar från LugLess
We are glad you enjoyed your experience with our carrier's fast shipping. Thank you for your review!
It was very smooth
It was very smooth
I did get the parcels safely at the same estimated delivery time and they dropped it in my home
Thank you so much for the affordable package delivery
2 oktober 2026
Svar från LugLess
We are glad you enjoyed your experience with our affordable shipping, timely drop-off, and safe arrival of your items. Thank you!
I personally liked the service of fedex .
I was great 1st experience to me with lugless and loved the fedex service. Personally loved the guy who delivered it to my place in 2 nd floor.
2 oktober 2026
Svar från LugLess
We are glad you enjoyed your experience with our service! Thank you for the feedback!
Best luggage delivery service
Packages delivered carefully. Nothing broke inside. They were left outside the door with caution. Definitely prefer this next time. :)
25 september 2026
Svar från LugLess
These are the things we like to hear! Thank you for the feedback!
Very happy with service
Very happy with service. Reasonable, great communication. Have used twice with luggage which works great. Shipping label came off but still made it to destination.
25 september 2026
Svar från LugLess
We appreciate your positive feedback. We are glad you enjoyed our reliable communication and rates for your bags.
Lost baggage , Lugless doesn’t help at all
Lost baggage , Lugless did not help at all. No customer service line. Spent hours tracking my bags with UPS only to be told to file a claim UPS approved $500 of the claim but since shipper was Lugless (even though I dropped off the bags to UPS myself), they shamelessly pocketed the $500 while refunding me only $200 .
Note : Lugless does NOT have any customer support number or chat or email (note added after their deceptive response below). They just list FedEx / UPS customer support numbers.
23 september 2026
Omdöme utan inbjudan
Svar från LugLess
We are sorry to hear about your lost bag with UPS transit. However, we do not see any outreach to our customer support team regarding this lost shipment through email or chat support.
I do see your claim was approved for the full amount of the Basic Support Plan that you chose at booking, and your payout was sent 9.25.2026. We do apologize about the inconvenience you faced with UPS transit.
Excellent
The service was great. Just one thing: two of my luggages reached at the destination before even I was there. The receive date set in a way that i could receive it from the place after being there. But, that didn't happen. I had to pay extra FedEx to hold those luggages for me for an extra day or two.
24 september 2026
Svar från LugLess
Thank you for your feedback and we're sorry to hear about the inconvenience you experienced with your shipment arriving early. The carriers do aim to deliver before or by the selected delivery date. We hope to help you ship again in the future!
Affordable and time efficient
I tried this service two times and would do it again if I needed to. It's time-efficient and affordable.
24 september 2026
Svar från LugLess
Thank you for the review; we are thrilled to hear our service was both efficient and affordable for you, and we look forward to helping you again whenever you need us!
Great way to save money & your back😊
What a great way to send my carry-on bag! Plus it was less expensive. No need to drag it around through multiple airports and bus/ubers. Awesome!
30 september 2026
Svar från LugLess
We love hearing that! Thank you for letting us save you both the hassle and the extra money on your trip.
Svar från LugLess
We are glad you enjoyed your experience with our affordable pricing and punctual delivery.
Always convenient and easy to use
Always convenient and easy to use. We regularly ship a large box to and from our vacation home to avoid paying excess baggage fees.
24 september 2026
Svar från LugLess
We are glad you enjoyed your experience using our service to easily transport your large box for your trips.
Sports Equipment Shipping
Easy. Measure. Pay. Scan label. drop off.
Shipping tracking easy. Bag arrived on time.
Excellent value and service.
1 oktober 2026
Svar från LugLess
Thank you so much for the fantastic feedback—we're thrilled you had such a seamless, high-value experience!
Svar från LugLess
We are glad you enjoyed your experience with our smooth process and budget-friendly pricing.
Svar från LugLess
We are glad you enjoyed your experience and we appreciate your feedback regarding the early package arrival.
Easy, cheap and fast.
Very easy and cheaper than other companies. I choose Fedex and my baggage arrived earlier than I expected.
I'll use it again!
30 september 2026
Svar från LugLess
We're happy to hear that your baggage arrived early and that our affordable service met your needs. Thank you for your review. We look forward to serving you again.
Svar från LugLess
We are happy to hear that your luggage arrived ahead of schedule!
The FedEx pickup guy made me carry all…
The FedEx pickup guy made me carry all the boxes to the community hall, even after paying for premium.
23 september 2026
Svar från LugLess
Thank you for your feedback. On campus, packages must in the common area where deliveries normally occur in order for the pickup to be successful. FedEx has safety policies that prevent them from completing pickups directly from your dorm room, and unfortunately, we are not able to override their policies. We are sorry for the inconvenience.
Good price either way good service!
30 september 2026
Svar från LugLess
We are glad you enjoyed our great value and friendly service. Thank you for sharing your experience with us!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.