Lube Mobile Omdömen 

2 968
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I made contact with Lube Mobile to replace a Starter Motor that was noisey and ready to fail on my Mazda CX5. John was prompt in offering me a suitable quote with their current promotional deal. Bikas... Se mer

Betygsatt 2 av 5 stjärnor

I booked Lube Mobile for a yearly service on my 2015 Nissan Navara. The service itself came to $385.95, which I considered reasonable. However, I was then charged an additional $286.92 to re... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

However I'm not pleased as it seems rushed. i received footage at 1643.. the last footage of the inspection was received at 1706. So I paid $300 for a 20min nspection which apparently inc... Se mer

Betygsatt 5 av 5 stjärnor

Nathan was the mechanic that came and looked at my car. He was very professional and friendly and very understanding of my financial situation and gave me great advice. I will be using Lube Mobile ser... Se mer

Företaget har svarat

Företagsinformation

  1. Bilreparation
  2. Biltillbehör

Om Lube Mobile

Informationen kommer från olika externa källor

Welcome to Lube Mobile. Car Service and Car Repair with ultimate convenience provided by our friendly mobile mechanics.

Stay at home or work and relax. All work quoted before starting, keeping you in control of costs. Nationwide Warranty for peace of mind.

Click or call now for a quote.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(2 968)

35 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Joel W28

Joel W28
Joel rang when he was on his way and arrived on time. He inspected the outside of the car first and answered all my questions in a way that I could understand (being a woman). My car had a few more issues that needed attention and he showed me and gave me an honest opinion. I was very happy with the service and will be a regular customer from now owner and of course will be requesting Joel.

12 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Eduardo -MC/ C06

Eduardo -MC/ C06 - Was awesome, he rang on approach, arrived at the specified time. He had a look over the car first, he then changed out our brakes, gave some great advice. He looked at a couple of other issues we might have in the future, checked our brake fluid and battery for us aswell. He was definitely worth the price, he also answered all phonecall problems, we will definitely be calling Lube Mobile again for any future problems and hope to make him our preferred mechanic + he's mobile which is great.
In regards to Lube Mobile in general, they where very helpful and easy to navigate + emailed all correspondence within a couple of minutes when dealing with them.
We would recommend using Lube Mobile.

7 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unfair payment by CHRIS

Today lube mobile guy come to my house ,first he came late and he just open my car try to start my car and couldn't start ,he went to he's truck start using he's table after 5 minutes then he said you need a battery [$500] after he tool my car keey ask me to pay him $143 just to show up to my address ,guys we need to be fair ,not body plant money this day ,I would be happy to get my refund back , because he's didn't do anything just show up to my address ,guys sometimes becarefull with this types of mobile mechanics ,.

1 juni 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Al,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Betygsatt 5 av 5 stjärnor

Great service from a professional!!!

Initially made a booking for a service on 2 cars - a Holden Arcadia, and a Kia Picanto. When Trent, our Lube Mobile Mechanic arrived, he quickly realised that the Kia was not due a service, but checked the vehicle over after we gave our okay. The service and inspection were done professionally, and quickly - but still thoroughly. Both cars are running better than ever!!!!

16 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sticking with these guys

I only use lube mobile when i can't get to my regular car service place. But after discovering that my regular car service place had not been doing their job properly resulting in a very expensive repair (close to 2000 dollars) I will not go back there again. The mechanics are professional, quick and do a thorough job. Highly recommend them and much nicer to be at your own place, rather than driving to a service center. I really appreciate their service.

27 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

ripped off in canberra

Initially wanted to get relatively minor work done on car but was told by lubemobile that further work needed to be done. Discussed work that needed to be done with mechanic and asked for total price which the mechanic provided verbally. Thought it was expensive but hey there’s been inflation so let’s go ahead. Paid first instalment on day one and they had to return on another day due to not having a part. I was expecting to pay around $350 based on verbal quote I’d received (having already paid first instalment). Instead at the end of the job they wanted $735. After some argument it was reduced to $564. Made a complaint to head office but outcome was the same. My advice if you have to deal with these people (and I strongly suggest you avoid them) make them email you a written quote.

10 maj 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Adam,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. I have located your job and raised this with the area manager, he will be in contact.
Thanks again,
Lube Mobile customer service team

Betygsatt 1 av 5 stjärnor

Lube Mobile in Wangara

Lube Mobile in Wangara, Absolute Crooks!!!
I need to warn everyone to stay away from Lube Mobile Garage. We had a terrible experience with them when our car had a turbo failure. The mobile mechanic quoted us $800 for a tow to their workshop and some necessary repairs, we was quoted the cost for parts and labour will be $3000 dollars!, but the manager at Lube Mobile changed it to $8400 without any valid reason. I still didn't get a breakdown of the cost on how it changed almost to 9k.
I phoned Renault in the UK and they laughed and told us the part is around 600 pounds and postage. We was told that that Lube mobile is ripping us off and don't pay these guys and find a better mechanic. We ended up paying $1600 and still didn't get the problem fixed, they filted the oil from the car and put back in, and not even putting in new oil.
Lube Mobile's behavior is completely unacceptable, and we will never use their services again. I hope others don't have to go through the same ordeal.
Lube Mobile Wangara Perth, you are a Joke and ripping customers off.. Complete BS experience with this company.

13 maj 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Ricky,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Betygsatt 5 av 5 stjärnor

Fuel pump gave up on our Subaru…

Fuel pump gave up on our Subaru forester, lube got us in at 8am the next day, Dylan (GF05) arrived on time, and was really helpful at finding the problem straight away, got us a new part, fitted it quickly and was happy to explain what he was doing and why to me. Great guy who made a bit of a stressful one much better and got us back on the road.

11 maj 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Wouldn’t use again

Wouldn’t use again. Booked in for 8am, guy turns up at 8:15, told it would take an hour it took over 2. Only did half a job now need to take caravan to someone who can pack bearings including the inner. Charged $290 for a job I could have done.

26 april 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi There,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Betygsatt 2 av 5 stjärnor

Normal yearly service and a few wiper…

Normal yearly service and a few wiper blades replaced.
$625.00. l now things are going up, but this is ridiculous. l will not use their service again.

24 april 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Dragan,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. Your job has been raised with the manager in the area and they will be in contact.
Thanks again,
Lube Mobile customer service team

Betygsatt 1 av 5 stjärnor

Get writing quote before any work

Hi
I called out lube mobile to replace a gearbox mount that I supplied.
Labour 1 hour $400.
Lube mobile supplied a 10mm nut $17.25
Bunnings 20 cents

19 april 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi David,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, this incident has been raise with the area manager and they will be in contact.
Thanks again,
Lube Mobile customer service team

Betygsatt 2 av 5 stjärnor

bearings

The job was a bearing replacement on a boat trailer. After saying they could do the job & quoted $300+ they sent a mechanic who had never done trailer bearing, spent a long time researching how to do it, didnt know what a bearing buddy was. Their suppliers had no parts & he rang his boss who suggested the axle needed replacing. They then proceeded to charge me $460 to take the wheel off suggested taking it to the workshop to replace he axle & put the wheel back on. He arrived at 11amish & left at 12:30ish & asked me if he had been here 3 hrs. I baulked at the charge & he said they charge $45/15mins thats $180/hr. I spoke to a manager who was rude and aggressive but I think he was defending the diagnosis where I was questioning cost for 1hrs work & the rest research which should have been done prior. Never again I’ll go with a specialist in future.

27 mars 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi D S,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Betygsatt 5 av 5 stjärnor

Great service

My partners car was looked after Joshua and his team mate in van C27, explained what was needed and gave a quote with no obligation, service was quick and very professional, would recommend them anytime

3 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Murtaza @ LubeMobile is Great!

Had Murtaza deal with my Landcruiser Prado and he was an absolutely amazing mechanic to deal with. I’ll definitely be going to him for all future car problems. Super fair pricing and trustworthy, it all got fixed while I was at work!!!

11 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Quote wasn’t cheap but okay let’s do…

Quote wasn’t cheap but okay let’s do it.

Mechanic comes around at end of day, and agrees with my own diagnosis. The job I was quoted on. Looks at my car and jacks up the quote by about 50% on top of original quote. There is no way he wanted the job, he wanted to make hundreds more for the same job quoted or charge me a diagnosis fee. He could make a living running that scam if enough people go along with it or make hundreds more for the same work.

3 april 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Roland
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. I will raise your job with the manager in the area and they will be in contact.
Thanks again,
Lube Mobile customer service team

Betygsatt 5 av 5 stjärnor

Mark (V15) was a really excellent…

Mark (V15) was a really excellent mechanic and provided a great service. He was polite and explained what needed to be fixed with my car in language I understood. I will definitely be recommending Lube Mobile to all my friends and family. My car was serviced and repaired at my workplace and I was kept informed throughout the day of progress. Very satisfied customer.

27 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Abysmal service.

To cut a long story short. Firstly had service done and told needed new rocker cover gasket etc. Job done and engine leaked oil as if a tap had turned on. Mechanic came back out and said fixed it. No still leaking oil. Got mechanic back and told cant fix here need to take car to workshop. Car went to workshop. Given back with a BS explanation as to oil leak, but said all fixed. (this has been over numerous months). Saturday got Lube Mobile back to do service. Mechanic said cant do service because of the amount of oil from the oil leak all over the motor. Will need to take to workshop. Mechanic contacted workshop told that Tuesday would be fine as we require the vehicle for Easter. Monday (today) no cant do it too busy might get it in next week (not possible). Car is a tow vehicle, and also transport to and from work, and was going away for Easter, not now. Thinking my next step will be to have a conversation with Consumer affairs as this has gone on far too long and there seems to be no interest or urgency from Lube Mobile to address. Could have at least got a call from a Manager to discuss as they obviously know the history of this, not a call from the mechanic saying workshop too busy to fix my car.

25 mars 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Daryl,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Betygsatt 1 av 5 stjärnor

Got a quote and booked service

Got a quote and booked service. Mechanics said he would be at our house between 2-4 pm. Received a call a 3.00 p.m. stating they could not do my service as apparently a mechanic pulled the pull and left the business. I had come home early for the service. Then they tell me they don't service our area. I said well why did you quote and book the service in. They say the "system" got it wrong and assumed another location. Talked to the customer service team and the Mechanics Manager. They didn't want to accept my disappointment and gave me every reason under the sun why they couldn't do the service. The Manager then told me he had 5 staff off sick and I am wondering the real reason as to their inability to do my service. I told them I would never be using them again. Very poor attitude and customer service approach.

22 mars 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Martin,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. We will be in contact with you shortly.
Thanks again,
Lube Mobile customer service team

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