Lube Mobile Omdömen 

2 967
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I booked Lube Mobile for a yearly service on my 2015 Nissan Navara. The service itself came to $385.95, which I considered reasonable. However, I was then charged an additional $286.92 to re... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Nathan was the mechanic that came and looked at my car. He was very professional and friendly and very understanding of my financial situation and gave me great advice. I will be using Lube Mobile ser... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

However I'm not pleased as it seems rushed. i received footage at 1643.. the last footage of the inspection was received at 1706. So I paid $300 for a 20min nspection which apparently inc... Se mer

Betygsatt 5 av 5 stjärnor

Being able to book in and have them come out same day was perfect for my busy, ever changing work schedule. Carl arrived on-time and explained what would happen and how long he expected to take, he... Se mer

Företagsinformation

  1. Bilreparation
  2. Biltillbehör

Om Lube Mobile

Informationen kommer från olika externa källor

Welcome to Lube Mobile. Car Service and Car Repair with ultimate convenience provided by our friendly mobile mechanics.

Stay at home or work and relax. All work quoted before starting, keeping you in control of costs. Nationwide Warranty for peace of mind.

Click or call now for a quote.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(2 967)

35 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Thank you for excellent service

Thank you for excellent service. I had urgent need for repair and phone booking so convenient - repairer phoned to confirm attendance time...Damien attended with sidekick and both very professional, helpful. Fault found promptly, spare part sourced & delivered quickly all repairs done and extra services done...very impressed with speed. Car working again and would definitely recommend.

25 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Problem solved without leaving home

Adem did a great job diagnosing an overheating problem and taught me a lot about what to look out for if anything similar occurs in the future. This was after the dealer blindly replaced a part that was not faulty. With what I have now learned I believe that it was easy to determine that the part they replaced was in working order. They made no attempt to check for themselves and only went on the diagnosis given after a quick roadside check by NRMA. Adem rapidly diagnosed the problem and then ordered the new thermostat (from Ford based on my request) and sorted out the issue without any fuss. I would definitely recommend LubeMobile based on my experience.

8 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Honest polite and respectful

My first time using Lube Mobile,Joshua (Mobile Code -G102) the Mechanic who attended my car was professional and respectful he explained everything including what cost I was in for, did everything necessary required including obtaining a new battery,along with other items and preventative mesures as required and a pink slip and a discount which was very much appreciated I would recommend him.Also like to add Receptionist Cerlinda who took the time out to fulfil my enquiry regarding feedback.

7 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lube Mobile Everton Park QLD

Sam did an awesome job servicing my vehicle, he was polite, professional and explained everything I needed to know. This is my 2nd service with Lube Mobile, recommend highly, would definitely use again

4 november 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Understand request

Requested a four wheel drive service and quoted $98.00. I received a FWD vehicle service which cost $1100.00. I'm not complaining as my vehicle needed what was done but understanding what a FWD service and what a FWD vehicle service is are two different things.

1 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't trust them!

The worst service I have had in my life, they tried to steal my money by asking me for a lot more money compared to the estimate made online, when the service I had booked was easy: I made the estimate (with great difficulty because they gave me a quote wrong 3 times by simulating a discounted quote that wasn't real) to replace the starter motor of my car, the mechanic came to my address without a replacement, simulating an inspection, telling me that he didn't know what the problem was. Then he told me that the problem was the starter motor, (boy obviously I had booked to replace it!) He didn't have the spare part with him and he gave me a different quote, really expensive, compared to the original. Results I waste my time with them, I miss an appointment because they couldn't fix my car, who will pay for this? Thank you for your best service! Ps I can try all this, I have emails, quotes and I booked 5 days before requesting the service! Shameful!

24 oktober 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Luca Deidda,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Betygsatt 1 av 5 stjärnor

Do Not Trust

Do Not Trust!
Had a service a few months ago by Lube Mobile, was told I was due for new brake pads soon, so I booked another call out to get them replaced.
Mechanic came and was rude from the get go. was short with me when I didn't know exactly which brake pads needed replacing. so he for some reason had to take my car down the road and out of sight to have a look.
FIRST RED FLAG.
he then came back with a very big attitude telling me the car is rusty and disgusting and he isn’t touching the brake pads and that I needed all new rotors instead and quoted me more than $1500!
to which I was confused as the mechanic I had out less than a month earlier from the same company, never mentioned anything about my rotors being worn. and he was there changing my starter motor and removed all my wheels and did an inspection and alignment.
I decided to reach out to some other mechanics as I was feeling extremely weary!
I got a quote elsewhere to replace all my rotors and they quoted me LESS than $600.

I have used lube mobile for years and certainly won’t be using or recommending them ever again.
You hear enough stories of mechanics ripping off woman and as if that doesn’t make you weary enough. You then get treated like crap by a large mechanic chain, what a way to restore your faith in this trade.

11 oktober 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Chloe,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Betygsatt 5 av 5 stjärnor

Steven from Lube Mobile Geebung is AMAZING!

I was stranded on the roadside in Geebung this morning and got absolutely no help from my insurance roadside assistance, nor RACQ. I contacted Lube Mobile and was told there would be a mechanic with me within the hour. I just assumed this was lip service and settled in for hours of waiting. But, nope....Steven was there within 5 MINUTES!!! And then he proved to be friendly, professional, knowledgeable and helped me out of a very stressful situation. I can not thank him enough and have already been singing the praises of Lube Mobile and Steven to anyone I know. Steven you completely turned around my very crappy morning so thank you so much!

12 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never turned up or left message as to…

Never turned up or left message as to why. Job number B1808378. Waited all afternoon for a booked time of 2pm to 4pm. Rang them next morning told that a manager would ring me. Have not heard back yet

27 september 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Aruku Hitori-sha,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Betygsatt 1 av 5 stjärnor

Terrible experience

Had my car for 6 months. Returned to me 3 times, but was leaking oil, car low on power and even worse, came back with dinted, scratched and chipped panels. All after I payed to have the engine reconditioned. Do not risk your car with them.

15 april 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Shaun,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Betygsatt 5 av 5 stjärnor

Service with a smile

Kane came out this morning to have a look at my car. Kane quickly found the problem and resolution. He was open and honest about the cost and what needed to be done to get me back on the roads. I’m happy to have my car working again and will definitely be calling back and asking for Kane when I need a service :)

12 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

LubeMobile superstar mechanics.

Andy is friendly and highly professional. He’s one of two Andy’s from Lube Mobile who I have as my regular mechanics. Money’s a bit tight right now and it’s so appreciated how up front they are about arrival time to where YOU are, estimates, flexibility, access to most things they require and cost. Andy(s) listen, unlike some so-called reputable mechanics. 10/10 LubeMobile!!

10 september 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Inconsistent mechanics cost me

My car had a noise in the engine so I arranged a service. On arrival, the mechanic turned the car on and said he would assess what’s happening. He proceeded to do the service and charged me over $300. Following the service the malfunction indicator light appeared on dashboard and second mechanic investigated 5 days later. It took him no more than 5 minutes to determine I need to replace the engine. So i am at a loss as to why the other mechanic wasn’t able to make the same assessment and effectively waste a few hundred dollars

31 augusti 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Michael,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. This has been raised with the area manager and they will be in contact.
Thanks again,
Lube Mobile customer service team

Betygsatt 5 av 5 stjärnor

Chris D best advice

Chris D came out the very next day after I reported an issue. He was thorough and gave me a quick and honest diagnosis and quote. Great service.

4 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Hats off

Hats off to Thomas and Angus(Van V43) from Wangara. Thomas was very knowledgeable and physically showed me the issues with my car and explained in detail how these issues can be resolved. I would definitely recommend Lubemobile to family and friends.

29 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Told me part was fine 😡 it wasn’t

Lube mobile came out to try and diagnose my car. Paid for diagnostic scan to be done and then told no codes came up. Also told catalytic converter was clear and not blocked. I was advised that my cam phasers needed further investigation at a cost of around $3k. At that point my car sat idle for a little while whilst I contemplated my next move and also having to attend cancer appointments. During this time I had a nagging urge to send it to someone else. So my car went to a garage via tow truck. There this mechanic ran diagnostics also and found 13 codes had come up for my car. After further investigation he found the catalytic converter to be blocked after replacement of part (lube mobile said was fine) my car is now back working and on the road.
I contacted lube mobile and ended up speaking with Sean that very politely told me it was my fault for not allowing them to investigate further. Then I pointed out they had already looked at part and said it was ok. And their next step would have cost me $3k+ and wouldn’t fix my car. Sean politely told me they would have found problem eventually at my expense. I also pointed out I was told my best option was to get a complete new engine. Again would not of fixed problem. But would have put this already struggling cancer patient further behind. Glad I went with my gut instinct and went with another mechanic. He was able to fix my car cheaper than what lube mobiles next step of investigation of cam phasers would have been plus what other invesgations they would have come up with at my expense.
Thank you again lube mobile for taking my money not diagnosing.
Would I recommend. Highly NO. Not unless you want to waste your money.

23 augusti 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Jannine,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. I have escalated this and we will be in contact to discuss.
Thanks again,
Lube Mobile customer service team

Betygsatt 2 av 5 stjärnor

Poor customer service

I had new tyres put on my caravan by the mobile tyre service of Lube Mobile. After fitment the van was stored in its carport at home. A few days ago I hooked up my van and saw two sets of weights (as used in balancing) lying on the ground. I wrote 2 emails about it to the company and got zero response. A phone call did not help either as the person told me to write an email?? Very poor aftersales response. Never again!

5 augusti 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Eugene,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. I have escalated this and we will be in contact.
Thanks again,
Lube Mobile customer service team

Betygsatt 5 av 5 stjärnor

My regular mechanic is on holidays and…

My regular mechanic is on holidays and my car had broken down so I called Lube Mobile for help and they sent me Ray. He was very knowledgeable, diagnosed the issue promptly, then repaired, replaced and serviced in a far shorter time than I thought. And the cost was about what we expected, so no nasty surprises.

22 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Online chats

I've just finished dealing with a girl called Lesley over the online chat. In a very short time she had me booked with an excellent mobile repair in an amazing time frame. The price is second to none that I could find having sourced quotes all morning. So a big thankyou to Lesley and the team for acting so efficiently and effectively to overcome my issue.

31 juli 2024
Omdöme utan inbjudan

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