Lube Mobile Omdömen 

2 967
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I booked Lube Mobile for a yearly service on my 2015 Nissan Navara. The service itself came to $385.95, which I considered reasonable. However, I was then charged an additional $286.92 to re... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Nathan was the mechanic that came and looked at my car. He was very professional and friendly and very understanding of my financial situation and gave me great advice. I will be using Lube Mobile ser... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

However I'm not pleased as it seems rushed. i received footage at 1643.. the last footage of the inspection was received at 1706. So I paid $300 for a 20min nspection which apparently inc... Se mer

Betygsatt 5 av 5 stjärnor

Being able to book in and have them come out same day was perfect for my busy, ever changing work schedule. Carl arrived on-time and explained what would happen and how long he expected to take, he... Se mer

Företagsinformation

  1. Bilreparation
  2. Biltillbehör

Om Lube Mobile

Informationen kommer från olika externa källor

Welcome to Lube Mobile. Car Service and Car Repair with ultimate convenience provided by our friendly mobile mechanics.

Stay at home or work and relax. All work quoted before starting, keeping you in control of costs. Nationwide Warranty for peace of mind.

Click or call now for a quote.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(2 967)

35 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Absolutely disgraceful business

Absolutely disgraceful business, next day servicing is a joke they cancel on you after the appointment time, was only using as I'm going away and my (a real mechanic with workshop) was booked out!,

26 mars 2025
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Stephen,
Thank you for your feedback. We're really sorry to hear about your recent experience. We understand how frustrating it can be when plans are disrupted, especially when you're on a tight schedule. We strive to provide reliable and timely service, and it seems we missed the mark this time.
Kind Regards,
Lube Mobile Customer Care Team

Betygsatt 5 av 5 stjärnor

I booked an appointment for two weeks…

I booked an appointment for two weeks ahead.
Technician Amir turned up on time and was professional, efficient and fast to help with work today.
Kept me informed on what was required and needed.
Will use again.

22 mars 2025
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Thank you for sharing your positive experience. We're glad to hear that Amir provided professional, efficient service and kept you informed throughout the process. We look forward to assisting you again in the future!

Betygsatt 1 av 5 stjärnor

I advise against it.

I booked a vehicle inspection and received written confirmation. After driving 4 hours round-trip and coordinating the appointment with the seller, they cancelled at the last minute without warning. No compensation, no apology, no alternative offered. I lost a full day, fuel money, and potentially missed a good deal because of their lack of professionalism. This is not a reliable service - if you're depending on them for anything time-sensitive, be warned. I strongly advise against using this service.

10 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Lube mobile more like waste your whole day and not fix it properly mobile

Never use again, had to get my brakes replaced and a few little minor fix ups for my car and decided to use the convenience of Lube Mobile so I could work and have it done at the same time, Oh how wrong I was! Bloke came at 8am and said would be done by 2:30pm which was music to my ears as I had to go to another job around 3:30pm just to be sitting around till 6pm and the job not even completed to a satisfactory level abosolute shit show, I don’t know who is hiring these wannabe cowboy mechanics but it is a disgrace to the industry! Uru

5 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Nightmare on Bayliss st

Was extremely disappointing. The mechanic was quite nice but his mechanic skills were not. He arrived during the morning on site at about 9am and was a standard change for the brakes , I had work commitments at 3pm so in my books plenty of time and he thought so as well. Without using cures language it was a blank show, took more then 10 hours and was stuck 50 mins from my house with all of my work belongs !!! 1 star

5 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT USE I have given them so many…

DO NOT USE I have given them so many changes and used them for ages due to convenience only as I work from home they rip you off every time today I have had enough every time they quote you a general service $420 you will never only pay this always over a grand then trying to scam stuff I’ve never heard of when questioned they say it’s a preventative thing I don’t have to do it so already at a grand but still have to get my back tyres done elsewhere as they charge double to replace tyres and it’s funny how the cheaper tyres are not available the second cheapest only so service plus spark plugs and filter a grand what a joke will never use them again

25 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast, efficient and very reasonably priced

We were very upset to see not one, but two flat tyres this morning! However, a call to Lube Mobile and the very efficient Alexa organised for Dean to arrive in under two hours. Dean was very professional. It was clear he knew his job inside out and fixed both punctures in no time at all. He also didn't make me feel like a 'know nothing' customer. We have no problem recommending Lube Mobile's Tyre fix service, and Dean in particular to anyone who finds themselves in a similar situation.

20 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very Happy Customer

Joseph W11 arrived on time. Listened to my problem and looked into it, gave me a quote. Then got to work.

Very quickly finished, suggested a couple of points for potential problems. Explained he had scanned the engine and checked flows and pressures appeared ok now.

I was very pleased with Josephs knowledge of the problem and the time taken for the repair. I could not be happier More than happy to recommend. Booked the job one day, completed the next day... Try that with other mechanical repair workshops.

5 Stars

14 februari 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Unprofessional Service

I booked a pre-inspection for a used car I was buying. The car was being sold without a roadworthy, so I booked this specifically to get an extensive list of things that I'll need to fix to get the roady.

Considering that I was paying $300, the service I got was abhorrent. Your mechanic told me there were only 2 issues with the car - the brakes need to be replaced and the headlights need to polished. That's it. Otherwise it would pass just fine. Apon taking it to a mechanic to get the roadworthy inspection done though, we were told that there are a magnitude more problems with the vehicle than your staff member ever mentioned. Let alone the fact that the brakes are just fine and had recently been replaced. Such a waste of the money and time these guys.

28 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lube Mobile Wagga - Thank for your effort

I recently used Lube Mobile for a repair, and while there were quite a few issues along the way, Alan's dedication and tireless effort ensured that everything was sorted in the end. He worked through every challenge with professionalism and persistence, making sure the job was done right.

It wasn’t the smoothest process, but Alan’s commitment to problem-solving and seeing things through made all the difference. I truly appreciate the effort he put in and would recommend Lube Mobile, especially if you get a mechanic as dedicated as Alan. Thanks again!

12 februari 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I went to Lube mobile for help for a service.

I went to Lube mobile for help for an oil leak and standard service. I was informed the service couldn't be done for at least a month, but he fixed the oil leak. Five weeks later, the oil leak was back and a new mechanic was sent to fix the issue. He advised me what the original bloke did was all wrong, and was surprised the service wasn't done there and then the month prior.
He then couldn't repair the oil leak because the initial mechanic had tightened the screw so hard (he advised this should never be done) that he couldn't undo it, and left me with no car for a few days. This bloke also had a rolled cigarette while determining how to move forward inside the car park.
After 3 days no car, the original guy came back (had to collect my keys from the office because I do not work from home) and go attend the car. It was fixed but not without informing me I needed $1500 worth of repair. Just bad service.

4 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service

I called Lube Mobile and told them I had a diesel leak. They gave my problem priority and I had an 8am appointment the following morning.

I got several updates from the mechanic, Eduardo as he progressed to my home. Arrival was exactly on time. I found Eduardo to be very personable and attentive to the description of the problem.

It did not take very long and the problem was identified as one of two possible causes. I was recommended for the cheaper fix rather than the more expensive one. This advice was intensely discussed between Eduardo and the head engineer. They were very confident that the cheaper fix would sort things out.

Eduardo left briefly to find the parts and the repair was done quickly and cleanly, with no mess on my driveway. Eduardo then did a quick scan of my system to see whether there was anything else that needed urgent attention.

Overall this was a textbook delivery of service at what I thought to be a reasonable price. Thanks Eduardo and Lube Mobile.

4 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional work

Jeffrey came down to service my car and was able to fix a problem I have had for years that other mechanics could not see. He came right on time and the communication exchanged was great! He made my experience with lube mobile amazing!

29 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Joseph

Joseph - Van W11 - highly recommend, personable, professional, he went above and beyond to help us out with our car issues, organising another available mechanic to fix our car as he was unable too. Followed up with a courtesy to us to make sure our car issue was done and to make sure we were happy with the other mechanic. Now that is service. Very informative with knowledge on our that we do not know about. Do yourself a favour and request Joseph Van W11 - you will not be disappointed.

24 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Wow, got mobile service within 2 hours of requesting. Alex was a very charming young man, prompt, efficient and friendly. Fixed all my lights at very reasonable price. Highly recommend. I am in WA

9 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service and trustworthy

Excellent service and trustworthy. Morgan the mechanic was professional, polite and turned up on time. When identifying the problem left by bad workmanship from another car servicing business he communicated the issue clearly and showed the part. He took pride in his work, provided brilliant service with his mechanical knowledge. Highly satisfied with his work and will most certainly be using his services again. Lucky we found a trustworthy great mechanic.

8 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not trust this mechanic

Rang up to get a diagnosis for my car misfiring. They diagnosed it, but after I told the mechanic not to go ahead with the repairs, he went to Repco, rang me again, and I said again don't go ahead with the repairs. I didn't think he understood no for a answer, so I rang the office and told them he didn't understand and asked them to tell him not to go through with the it. I also texted an office number telling them not to go through with the repairs. But they went through with it anyway.

Because I was holding back the payment while I was disputing the invoice, they held the key for the car and feels like it was on the borderline of stealing or holding me hostage.
Originally they wanted to charge about $1500 but then they tried to charge to around $700 because I told them to remove a part that I didn't even need, but then decided that they would charge $450 which I paid for so I could get my car back since I needed it desperately.

Do not trust this company

9 december 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Aaron,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Betygsatt 5 av 5 stjärnor

I had a leak in my car

I had a leak in my car, just before I needed to drive interstate. I called a number of Service centres none of who could fit me in with short notice. Some, on hearing it was a leak didn't want to look at it. I spoke to lube mobile and told them what my problem was and they said they could help me with that.

A service technician, John, came to my house in his van. It took a short while to work out exactly how the water was getting into car and under the dashboard. He made a call and worked it out with somebody on the phone.

John was friendly, remained cool when trying to solve the problem, even when it first it was hard to diagnose. The cost was entirely reasonable, and was less than I expected to pay at a service garage.

I'm glad I called them. I will use them again.

10 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Total rip off

Total rip off. Lube thornbury didn't do service and charged call out fee and on invoice it says customer decided to not go ahead with servicing car. What a lie when I didn't made any request it was the mechanic who decided. I wouldn't recommend lube at all.

25 november 2024
Omdöme utan inbjudan
Logotyp för Lube Mobile

Svar från Lube Mobile

Hi Manraj,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer