What piss poor service.. dont have a problem selling you a product. But dont want to know you after you bought it. Call center is absolutely beyond functional. No one understands plain simple English.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The eagle 7 worked great for a year then I decided to upgrade two a triple shot so I could get side scan. From everywhere I saw it said it was compatible and it has the same plug in. When I get the ne... Se mer
Lowrance makes so many different versions of the same item it's very difficult to determine which version you need. My local sporting goods store dropped Lowrance for roughly the same reason. They'd... Se mer
Företaget har svarat
I've always liked Lowrance, so I'm probably a little partial. We'll see how things turn out in the big picture. If I continue to have problems with the GPS "seeing the sky," I am going to be extremely... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Lowrance has been a leader in marine electronics since it invented the first consumer sonar device in 1957 -- The Little Green Box. In the years since, Lowrance has never wavered from its purpose to push the envelope of innovative performance to help anglers find and catch more fish. Our most popular products include Fishfinders, Chartplotters, Radar and Sonar. We simply help you find more fish easily. Approximately one million Lowrance products are now being sold every year. One important reason for this success is the extent of the product range. And it is equally important that the Lowrance brand has become associated with more innovations, new patents and distinctions than any other brand in the marine electronics industry.
Kontaktuppgifter
4500 S. 129th East Avenue, Ste. 200, 74134-5885, Tulsa, USA
- lowrance.com
3,0
Medel
3 tn omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
HDS Protective Caps
I was told by lowrance online rep that the HDS protective caps kit would fit on the Elite FS 7, the black connection on the far right side did not have a protective cap included that fit.
17 januari 2023
Svar från Lowrance
Hi, Darnell. We're so sorry to hear you had a negative experience. If you're needing to return the covers purchased you may do so by writing to orders-b2c@navico.com. Unfortunately, we don't have covers specifically for that unit. We apologize for the inconvenience.
No hassle returnsHad to return an item and there were no…
Had to return an item and there were no hassles and no grief. Techs on phone were great. Ordered replacement transducer with no delay and service was excellent.
12 januari 2023
Completely disgusted!
If someone asked me about Lowrance Tech Support, I would not tell them it was bad. Rather, I would tell them it is non-existent. Call me if you want details (757) 846-8433
29 december 2022
Svar från Lowrance
Hi, Gregory. We've escalated this situation to the call center manager to assist. We're so sorry to hear you've had a negative experience. We will work to correct this. We do appreciate you letting us know.
Outstanding Experience
My first purchase and everything went great. Good prices, and quick delivery. The size of the package the item came in was a bit oversized.
13 januari 2023
Finally received the order and it fit
12 januari 2023
Svar från Lowrance
Perfect! Thanks for the positive review, Greg. We're happy to hear it.
You had a human
You had a human, not a robot, which allows interaction. Your human was extremely knowledgeable.
10 januari 2023
Svar från Lowrance
That's fantastic!! Thanks for sharing your experience, William. We're thrilled to know that our team did a great job. Thanks for choosing Lowrance!
Product shipped and arrived on time.
6 januari 2023
Svar från Lowrance
Perfect! Thanks for sharing your experience, Joe.
They are a credit to your company…
They are a credit to your company excellent customer service other companies need to model up to use customer service
6 januari 2023
Svar från Lowrance
Thanks for the huge compliment, J.C.! That's truly great to hear!! We're so glad to hear our team did a great job and met expectations. We appreciate you.
Svar från Lowrance
Thank you for the kind words, Neil. That's fantastic to hear that our team did a great job at helping. Thank you so much for choosing to be a customer.
Sun Cover HDS9 Live
Lost a HDS9 Live sun cover on the lake, Lowrance has products in stock to support their products. Their site makes it easy to find, order and ship the parts I need. I wish there sun covers floated, haha!
23 december 2022
Svar från Lowrance
That's for the review, Clay! Thanks for using our products. That would be great if they floated!! We'll forward your comment to our research and development team for consideration. Thanks for your support, Clay. We appreciate you!
Ease of use to search the website for…
Ease of use to search the website for my items. Quick delivery of my items.
30 december 2022
Svar från Lowrance
Thanks for the kind words, Rich! That's great to hear. We appreciate you!
Very rapid response to questions and…
Very rapid response to questions and gave accurate and complete part numbers and pricing as well as ordering instructions. Received the correct parts very quickly.
22 december 2022
Svar från Lowrance
That's great to hear, David! Thank you so much for the positive review and for using Lowrance products. We appreciate you!
Very impressed with how fast I received…
Very impressed with how fast I received my order.
15 december 2022
I asked a very simple question
I asked a very simple question. I was very specific in my description. Your techs introduced themselves, asked for a serial number, then ghosted me and I got this survey. I still need my questions answered.
29 december 2022
CS support person walked me through the…
CS support person walked me through the issue and helped solve the problem easily!
9 december 2022
I heard a lot of good things about…
I heard a lot of good things about Lowrance customer service but I failed to receive a response from them twice now and I am not going to give a bunch of stars for zero response!
26 december 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.