Love Raid Omdömen 224

TrustScore 2 av 5

2,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

n’achetez pas leurs bottes!! 70€ je les ai porté deux fois le cuir est déjà entrain de s’enlever le talons est de travers à force de marcher parterre. je les ai même pas porter bcp de fois très mauvai... Se mer

Betygsatt 1 av 5 stjärnor

My second bad review for this company. Absolute scammers- they won't refund a missing package and pass it off as being Hermes (courier) fault. Never have I come across this. Truly dreadful cus... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

The shoes are beautiful and seem to be of great quality. Upon wearing my boots to dinner, I came home to notice scuff marks. Considering I’ve worn them for maybe 5 hours max at this point, to which I... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I was really looking forward to finally having shoes from Love Raid because they were just so beautiful but I couldn't afford them before, and when finally got them the quality turned out terrible...... Se mer

Företagsinformation

  1. Skobutik

Informationen kommer från olika externa källor

Worldwide shipping of the latest fashion in womens footwear, taking inspiration from catwalk, bloggers and celebrity style - delivered direct to your door.


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

224 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Timely delivery

Great service, timely delivery.

8 september 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hi Irene,

We're glad to see you were impressed with the service you received from us here at LoveRaid. We hope you love your shoes and have a lovely day!

Much love xo

Betygsatt 5 av 5 stjärnor

Brilliant shoes definitely recommend

8 september 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hi Linda,

We're so happy to hear you love your shoes so much! Your kind words mean the world to us! Don't forget to sign up for our newsletter over on our website, that way you can get exclusive discount to buy more shoes to love even more!

Big loves xo

Betygsatt 1 av 5 stjärnor

There's not a position for NO STARS

There's not a position for NO STARS. I ordered a pair of shoes over 2 months ago and I keep getting emails to say they're on their way .... WHERE IS MY SHOES. I've had enough waiting

4 september 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hi Yvette,

We're really sad to see a one-star review for us here due to an issue with the courier.

Nevertheless, I chased this up for you after your last email earlier today and Hermes were able to confirm the package as lost in transit to us, so we have refunded your order for you. Apologies for the delay in this, but we do need confirmation from the courier before we're able to issue any refunds and we don't, sadly, have control over when they provide these updates to us.

I have confirmed the details for this via email to you already, and apologies for the delay in this having been sorted for you, Yvette.

Betygsatt 5 av 5 stjärnor

Quick response to a complaint

I received a pair of boots from here for Christmas. Only wore them a hand full of times and they began to fall apart so I messaged them on Instagram and got a quick response asking me to email the customer service, I did this and had a really quick reply and a replacement pair is on the way.. all with in 24 hours! Probably one of the best customer services I’ve ever received!

2 september 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

We're over the moon to hear you're so impressed by our customer service, and hope you love the new boots even more!

Don't forget to register to our newsletter (who doesn't love special discounts, am I right?!) - stay safe and stay golden! x

Betygsatt 1 av 5 stjärnor

You sent me the wrong colour shoes

You sent me the wrong colour shoes and I emailed yourselves with the pic and I’ve had no reply this was weeks ago now

1 september 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hi Katie,

We're sad to see a bad review despite having tried to assist you, but sorry to hear you've had an issue with your order.

I can see from your initial email you seemed to have received the wrong colour shoes, so we replied on the 21/08 asking for some photos to try find out which part of your order was wrong, but we've not received anything back from you yet. :(

Our returns process is available on our website, so please follow the link below if you'd like a refund on any part of your order and we'll do what we can to get this sorted:
https://loveraid.com/pages/returns/

Again, we're really sorry to hear you had an issue with your order, but I hope this helps!

Betygsatt 5 av 5 stjärnor

I love my new LoveRaid boots

I bought my new boots from LoveRaid & I absolutely love them!! I also got a very nice comment from a strange lady saying she also loved my boots,this made me smile & gave me a little bit more confidence. II would recommend them all day long!! Keep up the good work LoveRaid & I am now a very loyal customer.

16 augusti 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hi Yolanta, it's to hear you love your purchase and that you feel awesome in them!

Keep smiling and look after yourself. Make sure you signup to our newsletter from our website, that way, you get to receive special discounts and early access to promotions!

much love x

Betygsatt 5 av 5 stjärnor

Good customer service

Good customer service. Items delivered on time. Nice shoes, love love, love them...xx

11 augusti 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hi Antoinette, it's awesome to hear that you are happy with both your item and the customer service you have received.

It's hard to please everyone, and sometimes the issues are beyond our control (i.e. shipping and deliveries).

Make sure you register for our newsletter, that way you can receive some cute discount codes ;)

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service, dispatch was super quick and the shoes are absolutely fab! Couldn’t recommend enough!

31 juli 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hi Alex, it's great to hear that you are happy with both your item and the service you have received.
We try our best to provide excellent, personalised customer service to everyone.

Make sure you register for our newsletter, that way you can receive some cute discount codes ;)

Betygsatt 1 av 5 stjärnor

account set up very difficult

account set up very difficult, glitches.

27 juli 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hi Ant, our customer service team can be contacted via our website if you have issues creating accounts or using our website. It's sad to see a bad review when you have not reached out to our team.

Please follow the customer service links on our website, they are there to help you.

Betygsatt 1 av 5 stjärnor

I'm having trouble creating an account…

I'm having trouble creating an account please help???? 🙄

18 juli 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hi Laweeza786, we're sorry to see you have left a bad review regarding your issue, we have a customer service team available for issues like this via our website, unfortunately, as we are unable to match your details to any account as you have not made any purchase, there is little we can do via Trust Pilot.

Please follow the customer service links on our website, they are there to help you.

Betygsatt 5 av 5 stjärnor

I just received my order and I totally…

I just received my order and I totally love the shoes. so beautiful, surely I will be ordering more. 5 stars

17 juli 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hi Alisa, we are so so glad you love your purchase, tell your friends, tell everyone! ;)

Come back and visit us again real soon. Tip.... sign up for our newsletter and get exclusive discounts ;)

Betygsatt 5 av 5 stjärnor

very pleased

13 juli 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hey, those little few words mean the world to us - thats awesome!

Betygsatt 5 av 5 stjärnor

Got my order in 3 working days

Got my order in 3 working days! Absolutely delighted with my shoes and quality.

11 juli 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hey Biba, great to hear your delivery arrived quickly for you, we, as have many online retailers, have experienced a few delays from carriers, mainly due to the huge uplift in terms of deliveries during COVID. Our carriers are working hard, and yes they sometimes mess up or let is down, but things are starting to return to normal. So happy to hear you love your purchase, make sure you signup for our newsletter to receive discount codes direct to you inbox!

Have an awesome day. x

Betygsatt 5 av 5 stjärnor

Fab great service and love the shoes!

11 juli 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hey Rachel, the team here are so happy that you love your shoes and have received great customer service. We take so much pride in what we do and how we do it, and it's nice to hear back when customers are happy!

Much love x

Betygsatt 5 av 5 stjärnor

Great value for money

6 juli 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hey Diana, its great to hear that you love your purchase and it's great price. Make sure you sign up to our newsletter as we send out other discount codes during the month that will save you a little more making us always good value!

Betygsatt 1 av 5 stjärnor

Ordered two pairs of mules in a size 6…

Ordered two pairs of mules in a size 6 but one pair were a size 4 when I try to go to returns, the page is error. Where do I return goods too??

5 juli 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hi Christina, sorry to hear that you have received the wrong item in your order, when we mess up your full order is refunded, so you don't have to pay any of the return shipping charges. You can find out how to create a returns label on our website, just visit https://loveraid.com/pages/returns/ and we will get things sorted for you.

Again, we're sorry that you had a problem, but things will be sorted for you.

Betygsatt 5 av 5 stjärnor

Perfekt 👍😘

18 juni 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hi Viera,

Thanks for the kind word, it makes all the difference!

LoveRaid x

Betygsatt 5 av 5 stjärnor

Absolutely amazing boots

Absolutely amazing boots. They feel like leather even though pu. Made so well. Customer service were great in helping me track my parcel. I will definitely be buying again. Gorgeous. Thank you so much love raid.

18 juni 2020
Omdöme utan inbjudan
Logotyp för Love Raid

Svar från Love Raid

Hi Bernie, thanks for the kind words! The RAID team are always excited to receive nice feedback, especially when they work so hard to keep customers happy and informed, as sometime things do go wrong. We are so glad you love your purchase and that you will be back again shopping with us soon. x

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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