LoveCrafts Omdömen 

2 133
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The Lovecraft support team stayed with me until I resolved the issue. It wasn't easy or quick at all; it seemed like there was no way out. In the end, by following their various suggestions, I managed... Se mer

Betygsatt 1 av 5 stjärnor

I recently purchased Paintbox Super Chunky yarn in the colour marine to knit a sweater. The pilling was showing on the garment even when I was in the process of knitting it. I don't expect I'll be abl... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was missing yarn from my order. I contacted the company via email and received a reply almost immediately. Customer service apologized and gave me a choice of new yarn or a refund. As soon as I repl... Se mer

Betygsatt 5 av 5 stjärnor

A very responsive helpful experience. I needed to return an item but had misplaced order number. Via the chat bot bobbin I was redirected to an agent who was most helpful. The whole process was quic... Se mer

Företagsinformation

  1. Garnaffär
  2. Broderiaffär
  3. Hobbybutik
  4. Trådleverantör
  5. Ullbutik

Om LoveCrafts

Informationen kommer från olika externa källor

Knitting yarn, patterns, needles, crochet accessories, hooks, craft books and kits, you name it, you'll find it. On LoveCrafts.com, discover all the craft materials you need to start your next project. We ship worldwide (yippee!) and have dedicated websites for the UK, US, and Germany. Plus, our friendly customer service team, Smiles, are on hand to make your experience smooth and smiley every make of the way!


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(2 133)

129 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Help with patterns

Fantastic team behind the scenes that help you with any questions you have with patterns , even if you don't buy them from the site. I got my patons pattern from charity shop and they were more than happy to help.

7 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant customer service and care!

I had trouble using my gift card, as the reference kept being declined. The LoveCraft support member, Anastasia P, went above and beyond to help me understand what I needed to do to get the card to work and to get the card working so I could complete my purchase. The communication and care were excellent, and the product I brought was exactly what I wanted. Thank you.

8 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very unprofessional and fraudulent…

Very unprofessional and fraudulent service.
I ordered a product from Love Craft Gift through their official website (Order ID #217113), but I never received my product. There is no tracking information, no courier details, and absolutely no communication from their side.
I tried contacting them using the email IDs provided—one email ID is invalid, and the other never replied. Phone calls are also not answered.
This level of negligence is unacceptable. They take payment but fail to deliver the product or provide any support. Completely unreliable, misleading, and irresponsible service.
I would strongly advise others not to trust or order from Love Craft Gift. Worst experience ever.

1 januari 2026
Omdöme utan inbjudan
Logotyp för LoveCrafts

Svar från LoveCrafts

Hello Vijay,

Thank you for reaching out and sharing your feedback. I’m sorry for any frustration this situation may have caused. Unfortunately, the order number you've provided is invalid and I have been unable to locate an order associated with your name.

To help me investigate this further, could you please contact me at info@lovecrafts.com
with any additional details you may have, such as the email address used to place the order, the delivery address, or the transaction amount? This information will allow me to look into this more thoroughly and assist you as quickly as possible.

We completely stand behind our products and services and if an item was ordered and not received, we would like to address this promptly. Thank you for your patience, and I look forward to helping you resolve this.

Best wishes,
Brianna and the LoveCrafts Team

Betygsatt 5 av 5 stjärnor

Problem solved

My issue was resolved quickly and efficiently, and I was very satisfied with the outcome. The communication felt warm and friendly!

2 januari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Always out of stock

I love Paint Box yarn, and need to order more to finish three separate projects. I have been trying to order what I need for 4 months now, and there has been next to no stock available. I was told that stock is limited because they are opening a store in the US, I wish they wouldn't and would actually sell yarn to the people trying to finish projects for upcoming weddings are babies. I keep hoping some other site will pick up Paint Box yarn.....

31 december 2025
Omdöme utan inbjudan
Logotyp för LoveCrafts

Svar från LoveCrafts

Hello Julie,

Thank you so much for sharing your feedback - I completely understand how frustrating it can be to wait for the yarn you need to finish important projects.

We do our very best to restock items as quickly as possible, but availability also depends on factors beyond our control. We really appreciate your patience while we work to keep popular yarns like Paintbox in stock. You can also use the Notify Me option on the product page, which will alert you as soon as the yarn is back in stock.

I also wanted to gently clarify that there may be a bit of confusion - we aren’t opening any physical stores and continue to sell our yarns online as usual.

Thank you again for your understanding, and we hope you’ll be able to get the yarn you need soon!

Best wishes,
Julie and the LoveCrafts Team

Betygsatt 5 av 5 stjärnor

Exceptional!

Had placed an order for yarn. Was informed via email it was out of stock.The email was personal, prompt, courteous and beyond impressive.My refund was issued the moment I responded. LoveCrafts obviously put their customer first. The process completely won my confidence. So good to see a company doing it the old fashioned way. 10 out of 10.

22 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Really annoyed

Really annoyed. Price suddenly jumped without any warning as i was checking out!! I guess a sale ended but it was not clear at all! I saw absolutely NOTHING saying it was about to happen.
Completely wasted my time. I guess i'll look elsewhere.

16 december 2025
Omdöme utan inbjudan
Logotyp för LoveCrafts

Svar från LoveCrafts

Hello Evel,

Thank you for reaching out and sharing your feedback. I’m very sorry to hear that the prices of the items in your basket changed during checkout—I completely understand how frustrating that must have been.

If you’re able to, please email me with a few additional details, such as the items in your cart and the sale price and date when you attempted to place your order. I’d be more than happy to look into this further for you.

You can reach me at info@lovecrafts.com. I look forward to assisting you!

Best wishes,
Brianna and the LoveCrafts Team

Betygsatt 5 av 5 stjärnor

Very good

I have never looked though the patterns & not found something i want to knit

4 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Problem with a Knitting Pattern

I had small problem regarding a Knitting Patter I had bought. I send an email to the Customer Services explaining the problem. It was sorted out efficiently and promptly. Well done and Thankyou.

28 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service…

I have always had excellent service from Lovecrafts. The team answered my query promptly and were so friendly. Also, I can find what I am looking for easily on their website whether it is yarn, needles, hooks or patterns.

27 november 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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