Cake was delicious but not like before red velvet was my top fav but now the taste become different compared to first time I taste Lola’s cake. Dislike your staff from Waterloo branch. She’s rude and... Se mer
Företaget har svarat
Plats
Byt platsWaterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT London, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I will order again from Lola's , the delivery was quick, I had spoken to customer service rep a few days ago and her reassurance on how long it takes to deliver was reassuring. The cake was so well... Se mer
The cupcakes and brownies are delicious and affordable too! I haven’t tried their full sized cakes (yet…) but I really want to. Honestly the icing, toppings and cake are sooo yummy. I especially love... Se mer
Everytime we visit London we always have to have a Naked Victoria Sponge Cake on Order. Absolutley Gorgeous. On this occassion i had my wifes Birthday Cake booked to pick up from Waterloo but our Trai... Se mer
Företagsinformation
Om Lola's - Lola's Waterloo
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Waterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT, London, Storbritannien
- +44203 318 1629
4,5
Utmärkt
195 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer Service was on point
Customer Service was on point. The website is very easy to use, pics are very clear and you get exactly the cake you ordered on line.
9 februari 2025
An amazing cake
An amazing cake! It was my mums 50th birthday and I was very nervous about getting the perfect cake. I preordered it and personalised it to be sent to waterloo station and it was there perfectly on time. My whole family loved this salted caramel cake and it was so well decorated as well. Also, I had to travel for a few hours and this cake was so well packaged I didn’t have any issues. 100% will be buying birthday cakes here again.
31 januari 2025
Easy collection and great tasting cake.
Easy collection and great tasting cake.
Great staff
25 januari 2025
First time ordering cakes from Lola’s…
First time ordering cakes from Lola’s but won’t be the last! From ordering through to collection, the process was seamless. Then to the actual eating .. oh wow! Absolutely delicious cakes - vanilla and red velvet. Being able to add personalisation was nice too as I’d bought them for my twin daughters’ 18th birthdays. Fantastic all round and I highly recommend.
16 januari 2025
Such a delicious vegan brownie cake
Such a delicious vegan brownie cake, exceeded all our expectations.
Ordering was straightforward, communication excellent and collection easy.
I would highly recommend!
6 januari 2025
I really don’t like cake BUT
Omg normally I really don’t like cake. But this cake was phenomenal! I would so buy again, that was delicious.
4 januari 2025
Excellent customer service by staff at…
Excellent customer service by staff at Waterloo station
20 december 2024
Delicious product
Delicious product, amazing presentation, no the usual sugary cake that u find in london, easy pick up process and what else? Try and enjoy
11 november 2024
Such nice staff at waterloo station
Such nice staff at waterloo station
The ordering was easy
Gorgeous cake
13 november 2024
The best of the best cupcakes ever
The best of the best cupcakes ever. So addictive so be careful 🤣🤣🤣
13 november 2024
Lush cake top tier service
I ordered on Wednesday night by Saturday morning my cake was ready. I collected from Waterloo Station. I love the ease of collection and the product was outstanding. I’m a fussy former baker and I will buy again. Top tier cake and service thank you Lola !
26 oktober 2024
So easy, so delicious
I booked a box of cupcakes to collect at Waterloo station. The process was simple, the box was waiting for me when I arrived. The cakes were bloomin delicious!
19 oktober 2024
Delicious cake
Delicious cake. We got my daughter a mermaid cake for her 7th birthday and she was extremely happy
13 oktober 2024
Brought a cake for my husbands…
Brought a cake for my husbands birthday- great cake and great service
17 september 2024
A treat then and now
Waterloo, was kind and courteous.. the array was beautiful, clean and everything sparkled. I have bought and enjoyed Lola’s since 2006 when a patient gave us Receptionists a box as gift at the Keats Group Practice. It’s always been a treat then and now.
7 augusti 2024
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