I will order again from Lola's , the delivery was quick, I had spoken to customer service rep a few days ago and her reassurance on how long it takes to deliver was reassuring. The cake was so well... Se mer
Plats
Byt platsWaterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT London, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Everytime we visit London we always have to have a Naked Victoria Sponge Cake on Order. Absolutley Gorgeous. On this occassion i had my wifes Birthday Cake booked to pick up from Waterloo but our Trai... Se mer
The cupcakes and brownies are delicious and affordable too! I haven’t tried their full sized cakes (yet…) but I really want to. Honestly the icing, toppings and cake are sooo yummy. I especially love... Se mer
First time ordering cakes from Lola’s but won’t be the last! From ordering through to collection, the process was seamless. Then to the actual eating .. oh wow! Absolutely delicious cakes - vanilla an... Se mer
Företagsinformation
Om Lola's - Lola's Waterloo
Skrivet av företaget
Lola's - Let's Celebrate !
Skrivet av företaget

- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.

Kontaktuppgifter
Waterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT, London, Storbritannien
- +44203 318 1629
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delicious berry cake. Smooth collection
The berry cake was delicious and the collection from Waterloo station was really easy.
quick and easy pickup experience
red velvet from lola is always the best !! called the shop to adjust pick up date and they were very kind with it, much appreciated.
Amazing
I buy few mini ones every week after work for my daughter. We both love them, always fresh and creamy
I ordered the dinosaur cake for my…
I ordered the dinosaur cake for my dino-obsessed son's 4th birthday - it was brilliant! So delicious, very generously sized, he was thrilled! It was ready to collect in the morning of the day I had specified and I got an email telling me it was ready. Very easy collection and lovely people. Will definitely order again for birthdays!
Always nice
I'm not going to give 5 stars because it was missing a bit of filling but lola always does nice cakes and great flavor.
Great service as always!
Website was easy to use, super easy pick up and as always a great tasting product!
Great personalised cakes
Great quality cake, both to look at and eat . And good value for money
Tasty
Cupcakes were amazing and customised for the occasion perfectly. All flavour matched well to what was described, overall great experience.
All perfect
Delicious cake, exactly as described and so easy to collect from London Waterloo at 8am!
Excellent service and delicious red velvet cake
Excellent service when reserving cake over the phone, and the best red velvet cake!
Very Cherry cupcake and Red Velvet…
Very Cherry cupcake and Red Velvet brownie was amazing!!!😍😍
Svar kan ha AI-innehållLäs mer
I purchased a box of brownies
I purchased a box of brownies, it was my birthday I wanted to gift the brownies to my management in SWR, the red velvet brownies were like stones I felt very embarrassed in front of the managers to gift them a stale brownies.

Svar från Lola's - Lola's Waterloo
Always delicious!
I came in to redeem my free birthday…
I came in to redeem my free birthday cake as a founding member, a long-standing benefit that predates the new policy change. Instead of being greeted with a smile on my birthday, I was met with confusion and resistance. Staff tried to turn me away, claiming the offer was now just a free cupcake—clearly unaware of their own membership tiers and terms. I literally had to explain their policy to them. Embarrassing.
Before I mentioned the birthday cake, the staff were all smiles. The moment I mentioned the word “redeem,” their faces dropped like I’d asked for their monthly salary. First of all, it’s not your dad’s shop—there’s no need to be so flustered over honoring a longstanding promotion. It’s a cake, not a diamond.
If a brand wants to keep loyal customers, the bare minimum is knowing your own policies and treating people with respect. Lola’s, do better. This kind of treatment leaves a sour taste—definitely not the birthday experience anyone deserves.

Svar från Lola's - Lola's Waterloo
Everything made it great. The customer service is on point. Bless them
Everything made it great. Everyone loves it.
Sadly cake I received collapsed and…
Sadly cake I received collapsed and didn’t have enough time to replace it.

Svar från Lola's - Lola's Waterloo
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