I now find that the cakes and cupcakes are not tasting as great anymore and are not as moist as cakes and cupcakes should be. I especially think for the prices they should be tasting great. Also the b... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I now find that the cakes and cupcakes are not tasting as great anymore and are not as moist as cakes and cupcakes should be. I especially think for the prices they should be tasting great. Also the b... Se mer
Företaget har svarat
This is not the first time that we have ordered from Lola’s. We have tried almost all kinds of cupcakes, Vegan Birthday cake and recently we tried the Velvet Birthday Cake. OMG, it was sooo delicious... Se mer
Consistently the absolute BEST cakes and cupcakes! Whether I've picked up from Selfridges or ordered to my home, Presentation, consistency, flavour, always so so amazing! SO impressed by how well pac... Se mer
Every Friday evening after work as my treat, I make my way to selfridges to be greeted by the lovely ladies on the lola's counter. I always order a one vanilla and one chocolate hazelnut cupcake. The... Se mer
Skrivet av företaget
Skrivet av företaget

Finest ingredients, passionate bakers, handcrafted cupcakes.

Food Hall, Selfridges, 400 Oxford Street, W1A 1AB, London, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We ordered our 2 tier wedding cake a couple of weeks prior to the wedding and collected it from selfridges the day before - as we were having a city wedding this was perfect for us. The staff on collection were great, the cake came in a lovely box and a bag to carry it (was rather heavy) but easily managed. The following day at our wedding the cake went down a treat, we went for the lemon sponge. Very tasty nice and moist - however we did end up with the whole bottom tier left over- so we took that home with us and shared it out in the coming days, the cake was still just as fresh a few days later. Would definitely recommend and if I ever need an occasion cake again I would not hesitate to order from Lola’s. Thanks so much.
Delicious Black Forest gateau decorated as a birthday cake. Pre ordered and available for collection as agreed. Flawless.
Fabulous service everything was great with the order thank you. Ordered a birthday cake personalised for pick up from London selfridges.
Great cakes
Service at Selfridges- one server a little impatient and not forthcoming when explaining the cake options available.. and it wasn’t clearly advertised.
Eg which cakes were in display - name of the cake and the type of sponge
Really good website to choose your cake. Lots of options at different price points. Collection also easy as you had so many access points. Called customer service with question they were so helpful. Cake was perfect and gorgeous to eat. Made my husbands week. We’re still eating it! Recommended you to everyone, thanks Lola’s cakes
I ordered the carrot cake for a friend’s 82nd birthday. She was so happy with it. From the packaging to the message on top and of course the cake itself was delicious.
Cake turn out as it showed online. Only criticism is that it didn’t come with free candle. If you buy a single birthday cupacke they give you free candle. But having spent almost £50 on a bday cake I was told I don’t get free candle.
Got my birthday cake. Hazelnut flavour was delicious and perfect sweetness.
We had a beautiful and delicious cake from Lola's for our gender reveal! Everyone commented how wonderful it looked and how great it tasted - couldn't have asked for anything more
Bought the GF& Vegan Fudge cake, which was tasty, no refined sugar and loved by my diabetic friend & father.. I also had GF Tropical Opera cake, which was amazing, had mango&raspberry & passionfruit ganache..on the sweet side and would have preferred cream cheese, but my friends loved it
Great staff at the Selfridges counter. Cupcakes were lovely and moist. We got to try a free brownie - millionaire. It wasn't as amazing as the normal brownie. Too sweet and slight caramel taste. Looking forward to their vegan gluten free range expanding so all family members can enjoy.
Excellent service and easy ordering. Many thanks,
The cupcakes were very well packaged. Each box was opened and shown to me so I could check the cupcakes. Beautifully decorated they looked lovely and tasted delicious. I picked them up Xmas Eve and we were able to enjoy them for the following 3 days. They kept very well.
I had an issue with my icing picture. I picked the cake from Selfridges and took it straight home. The pic has slid off. I’m a pastry chef too so I was shocked to see that the chefs has stuck the pic with icing … they need to be using an ice spray! And then the costumer helpline lady decided to tell me that I might have left it somewhere hot…it was on the train with me and at home within 45 mins and it’s cold in london for any accidents of melting to happen.
Secondly, I ordered a raspberry and chocolate cake…where was fhe raspberry??? There were 4 raspberries stuck on top of the cake and no hint of raspberry inside the cake. Honestly what the hell

Svar från Lola's - Lola's Selfridges London
Yes it’s one of the best cakes I’ve eaten! My partner enjoyed his cake
The people stuff was really friendly. The Cupcake was perfect. Light und fluffy with good taste of icing.
Their customer service team was absolutely amazing and they communicated through all the steps with me. Then the CAKE, it was absolutely beautiful and made my baby shower complete.
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