My baby sister is in hospital and she has been told she cannot have any more operation.so I needed something comforting to get through what has been going for the pass month. Just able to set in Selfr... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a small vintage cake for my 23rd birthday and everything was absolutely perfect! The cake looked beautiful, tasted amazing, and the “Twenty Three” personalization was exactly what I wanted.... Se mer
This is not the first time that we have ordered from Lola’s. We have tried almost all kinds of cupcakes, Vegan Birthday cake and recently we tried the Velvet Birthday Cake. OMG, it was sooo delicious... Se mer
I now find that the cakes and cupcakes are not tasting as great anymore and are not as moist as cakes and cupcakes should be. I especially think for the prices they should be tasting great. Also the b... Se mer
Företaget har svarat
Företagsinformation
Om Lola's - Lola's Selfridges London
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Food Hall, Selfridges, 400 Oxford Street, W1A 1AB, London, Storbritannien
- +44207 318 3146
4,7
Utmärkt
383 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Four quids for a cupcake is too much
Four quids for a cupcake is too much. The prices have gone up too much.
13 januari 2026
Svar från Lola's - Lola's Selfridges London
Hello Pierpaolo,
Thank you for sharing your feedback with us regarding your experience with Lola's.
We are sorry to hear that you found the prices for our cupcakes to be too high.
We take great care in offering fresh, hand crafted treats using high quality ingredients to ensure the best experience for our customers.
Our team also seeks to always offer a competitive price point for the quality and experience we offer, but our prices occasionally need to change to reflect the increasing price of the high quality ingredients that we source and other costs that are part of our operation to provide fresh and delicious hand crafted treats for our customers baked every day.
I will be sure to log this feedback here with the relevant teams for further review and we again greatly appreciate you taking your time to share this with us.
If there is anything further that you would like to discuss with our team you can always reach us directly at hello@lolascupcakes.com.
Kind regards,
The cake was excellent
Easy to deal with staff.
Very helpful.
Cant beat service with a smile.
The cake was excellent
29 december 2025
Lolas cupcakes
I bought a chocolate cake for a Special occasion and we are all very happy with the cake and price is very good and the cake is great.
11 december 2025
Daughters 21st cookies and cream cake
Daughters 21st cookies and cream cake - loved by daughter and all - delicious . Great customer service
1 december 2025
Very good to deal with the process was…
Very good to deal with the process was very easy sizes were available to choose from and the sales person very efficiently dealt with my order and the choice I make for a cake.
3 december 2025
Omdöme utan inbjudan
Friendly service
Friendly service. No rush. Helped me pick the flavours I wanted. Packaged the cupcakes well.
21 november 2025
Lovely cakes
Lovely cakes. Tried the mini-vegan cupcakes and non-vegan chocolate raspberry bday cake. Added a photo to the bday cake and it looked very cute. All yummy.
Many thanks.
Just make sure to keep the mini- cupcakes box very straight as they can move around with slight movements of the box.
15 november 2025
The best cakes
The best cakes. Everytime!! Lola’s never disappoints and all your guests will be talking about how delicious it was for days!!
23 november 2025
The staff at Lola's are the best the…
The staff at Lola's are the best the cakes are always top tier 😉 the best cakes in town beautifully made .
20 november 2025
THE CAKE WAS MOIST AND NOT TOO LEMONY…
THE CAKE WAS MOIST AND NOT TOO LEMONY IT WAS DELICIOUS!
15 november 2025
I got a cake for my birthday and of…
I got a cake for my birthday and of course it had to be the most chocolatey one my eyes could see. It was heavenly, just like its name. I absolutely love Lola's. I am a fan and a customer since 2011 and it remains my favourite treat. Keep making those delicious cupcakes and cakes and I will stay an avid fan forever.
3 november 2025
Fantastic cake 🎂 for my birthday
Fantastic cake 🎂 for my birthday. I have been a customer with you for a number of years now, and your cakes have only got better. Really appreciate the taste. And the excellent quality 👌
31 oktober 2025
The cake looked beautiful
The cake looked beautiful, tasted lovely and moist, no complaints x
20 oktober 2025
Birthday cupcake
I had a great experience buying my favourite cupcake on my birthday.
21 september 2025
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