It was easy to order the cake online, select the personalized message. The cake was ordered about 2 days prior to collection and it was ready by the requested date. The cake wasn't too sweet but i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering was easy and smooth, delivery was prompt, customer service on the phone was friendly and helpful and the cake was absolutely delicious. Easily fed 17 kids with plenty to spare, and great valu... Se mer
The absolute best cakes ever! I always order my birthday cakes from Lola’s, and they never disappoint. The quality and service are truly exceptional, and every cake is fresh, stunningly beautiful, and... Se mer
Lola's are my favorite when it comes to GF cakes. This time we opted for the Red Velvet, which is always a crowd pleaser. Home delivery is quite expensive so we chose to collect from our nearest Lola'... Se mer
Företagsinformation
Om Lola's - Lola's Marylebone
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Marylebone Railway Station, Melcombe Place, NW1 6JR, London, Storbritannien
- +44203 514 2234
4,7
Utmärkt
155 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am so impressed with the brilliant…
I am so impressed with the brilliant service I received from the Marylebone branch. I wanted to get my mum some cupcakes for her birthday but they were sold out when I visited. Angie arranged for a box to be set aside first thing the next day for me to collect and even contacted me to see what exact flavours I wanted. Mum was so happy with her cakes and everyone agreed they were very yummy. Thank you for all your help, Angie!
24 september 2021
Omdöme utan inbjudan
Perfect!
Delivered on time. Looked amazing. Taste delicious and fresh. Especially good for a gluten free cake which can usually be quite dry. We will definitely be ordering from Lola’s cupcakes again.
21 september 2021
I cannot express how incredibly amazed…
I cannot express how incredibly amazed I am with the service I’ve recieved there . After a long day at work, I am always recieved with the biggest smile and friendly manner. Additionally the cupcakes are always delicious and scrumpticious . My favourite Lola branch . The server knows who she is . She recommeded the most delicious cupcakes today! Thank you very much 😉
17 september 2021
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Cake I ordered was not fresh
I generally swear by Lola's because it's cupcakes are truly magic. However, I ordered a cake from the Marleybone store, and it arrived quite dry/stale. This was disappointing and is the first of this kind of experience that I have had from Lola's. I will certainly still buy from the store.
16 september 2021
Svar från Lola's - Lola's Marylebone
Hello,
Thank you for taking the time for leaving us a review.
I am very sorry to hear you were disappointed with your order and that you found the cake to be dry/stale.
I do apologise for any inconvenience this may have caused.
I will be in touch shortly to discuss further.
Best wishes,
Olima
Caramel Macadamia Nut cake.
Placed my order at Marylebone Station.Received an email on collection day.
Cake was absolutely fantastic.So light and moist.The birthday boy loved it.
Will definitely order from them again
14 september 2021
Great customer service and lovely cupcakes!
Great customer service when I called to ask for information.
Delivered on right date and kept informed of delivery time.
Lovely cupcakes!
9 september 2021
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