It was easy to order the cake online, select the personalized message. The cake was ordered about 2 days prior to collection and it was ready by the requested date. The cake wasn't too sweet but i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I highly recommend Lola’s cupcake to everyone! Their cake isn’t too sweet for kids and the quality of their cake were amazing.
The absolute best cakes ever! I always order my birthday cakes from Lola’s, and they never disappoint. The quality and service are truly exceptional, and every cake is fresh, stunningly beautiful, and... Se mer
Ordering was easy and smooth, delivery was prompt, customer service on the phone was friendly and helpful and the cake was absolutely delicious. Easily fed 17 kids with plenty to spare, and great valu... Se mer
Företagsinformation
Om Lola's - Lola's Marylebone
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Marylebone Railway Station, Melcombe Place, NW1 6JR, London, Storbritannien
- +44203 514 2234
4,7
Utmärkt
151 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Poor handling of product, cupcakes smooshed
I ordered the mini Christmas cupcakes and they had all fallen over as if someone had jostled the boxes. Rang the next day to get some replacement ones as they were for an event but they would only provide 1 replacement box when I had originally ordered 4!
7 december 2022
Svar från Lola's - Lola's Marylebone
Hello Belle,
Thank you so much for taking the time to write this review.
I am so very sorry to hear that your Cupcakes were damaged, this certainly is not up to our usual standards and I will be passing the feedback onto the correct departments.
I will also send you an email to discuss this a little further.
I look forward to you reply.
Best wishes,
Millie
Amazing cake!
Cake was really amazing! We had the Llama and it was beautiful. Team was really helpful as last minute I diverted it from my collection location to deliver at home the next day. Great service!
2 december 2022
Great service and delicious cake
The Victoria sponge came is delicious. The ordering process and delivery was very smooth
2 december 2022
Excellent service
Delicious cake & excellent experience! We ordered the chocolate cake with rainbow sponge! It was beyond delicious!
18 november 2022
OMG so yum!
Bought my wedding cake from Lola's. Was easy to pick up, nicely packaged and easy to get out of the box. The price was very good also in comparison to other cakes of a similar size. I ordered the 'naked' cake without the fruit and then just bought a load of fruit on the day and plonked it on. There is a version you can get with the fruit on it I think. The cake was delicious, no one complained and everyone says they enjoyed it and how yummy it was. A definite winner and also looked very impressive. I was not disappointed. Thanks Lola's!
27 maj 2022
Just stunning cupcakes
13 maj 2022
Omdöme utan inbjudan
The cake tasted really good and flew…
The cake tasted really good and flew off the table with children and adults alike! I loved that there were various pick up points and it was well presented. Would be happy to order again.
19 april 2022
Sent as a gift
Sent as a gift, recipient was very happy with quality and taste however the gift note was missing which is unfortunate and why this is not a 5 star rating as they had to call and ask who sent the gift to find out it was from me.
25 mars 2022
The birthday cake was lovely would…
The birthday cake was lovely would recommend to my friends and family
24 mars 2022
Highly recommended!
Bought a cake online for my son to pick up for his 25th birthday. Lola’s responded fast to a question I had, and the cake was delicious. Highly recommended!
19 mars 2022
Super good customer service
They delivered the cupcakes in a timely manner and made sure that it gets there in good packaging. The cupcakes were also so good!
20 februari 2022
The cake was perfect
The cake was perfect! Both in terms of flavour and design. Thank you so much!
19 februari 2022
Amazing service
Amazing service! Ordered a cake from Australia to send my friend in London, everything was an easy process! Fast response as well as I had to change the date of delivery
9 februari 2022
Delicious cake amazing services and…
Delicious cake amazing services and prompt timing ,brilliant,will buy it again
7 februari 2022
Svar från Lola's - Lola's Marylebone
Hi,
Thank you for your feedback.
I'm glad to hear you enjoyed your cake and our services. I can your rating was for one star - if there is anything we can do to improve on this, please can you let us know by emailing hello@lolascupcakes.com.
Hoping you have a lovely day,
Nikky
Helped me out with a last minute order…
Helped me out with a last minute order and everything was perfect. Love that they have so many locations but have really well-made, high-quality items. The vegan cupcakes were a big hit and the tiramisu was very light and tasty.
27 januari 2022
Ordered cake in advance
Ordered cake in advance, great cake, was available on time, 10/10
20 januari 2022
Great service and the most compliments…
Great service and the most compliments I've ever gotten for a birthday cake (tiramisu flavour)
19 januari 2022
Fabulous cake wish you were open 7 days…
Fabulous birthday cake wish you were open 7 days a week!!
13 januari 2022
Beautiful cakes with amazing taste
Beautiful cakes with an amazing taste.
Very friendly staff
29 december 2021
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