It was easy to order the cake online, select the personalized message. The cake was ordered about 2 days prior to collection and it was ready by the requested date. The cake wasn't too sweet but i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I highly recommend Lola’s cupcake to everyone! Their cake isn’t too sweet for kids and the quality of their cake were amazing.
The absolute best cakes ever! I always order my birthday cakes from Lola’s, and they never disappoint. The quality and service are truly exceptional, and every cake is fresh, stunningly beautiful, and... Se mer
Ordering was easy and smooth, delivery was prompt, customer service on the phone was friendly and helpful and the cake was absolutely delicious. Easily fed 17 kids with plenty to spare, and great valu... Se mer
Företagsinformation
Om Lola's - Lola's Marylebone
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Marylebone Railway Station, Melcombe Place, NW1 6JR, London, Storbritannien
- +44203 514 2234
4,7
Utmärkt
151 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered a personalised birthday cake…
Ordered a personalised birthday cake for my mums 82nd and she absolutely loved it! Ordered was so easy and collection on time and really convenient. Would definitely order again and 100% recommend.
16 oktober 2024
Beautifully presented cakes
Bought for my sons birthday cakes are always special and beautifully designed however the delivery prices are ridiculous
11 oktober 2024
Nice selection of deliy cupcakes for…
Nice selection of deliy cupcakes for any occasion. Also they sell birthday candles which makes it super convenient if you are buying cake for celebration.
10 oktober 2024
The cake itself is amazing and…
The cake itself is amazing and delicious. I am from Camden and trust me there is no much option to order birthday cake here locally. But it was nice to have an option to pick up from stations. But I think you have to re-think on the Kings Cross and Tottenham court road branch and to have collection available over the weekend. I had to go all the way to Marylebone to collect then go back to Kings cross to take the train. It was frustrating as you cannot order at the shop itself and have to go on the website and I believe it would be good to see a preview of what we write on the cake. As I'm still not sure of the character limits include the Happy birthday message and then you have then you have the words limit. Why you do not have a branch in Euston.
23 september 2024
Lola's Cupcakes graced our birthdays…
Lola's Cupcakes graced our birthdays and celebrations since 2020. So whenever I am in the city, I grab a cupcake to go. This time I joined their membership and got a free brownie! Now I'm obsessed, that brownie was the best. So, I'll be ordering the brownies for my next celebration.
27 september 2024
Good customer service
Good customer service. The vendor was really polite and had a beautiful smile. The cupcake flavours were really nice
27 september 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Was not packaged properly went home to…
Was not packaged properly went home to find them all put of the box. This was not presentable!
25 september 2024
Svar från Lola's - Lola's Marylebone
Hello Mohammed,
Thank you for taking the time to leave this review.
I am sorry to hear that your cupcakes were not presentable and I will be in touch with you shortly to help resolve this.
Kind regards,
Chris
Excellent customer service & Cake
23 september 2024
Good choice and easy to order
Good choice and easy to order. Collection very straightforward and member of staff very friendly and well organised so only took seconds to collect
Cake beautiful and very tasty.
Overall excellent experience
12 september 2024
Amazing service 😊
11 september 2024
I love this brand!
I love this brand! Always greeted with a smile at a kiosk (Marylebone Station is our number 1 favourite), Lola's always delivers quality and great products.
10 september 2024
Love Lola’s cupcakes are the best
Love Lola’s cupcakes are the best. Always great customer service. It was my birthday a few days ago, the staff were so friendly and helpful I got to get a free cake because I’m a part of the membership. Got a red velvet cake and it was delicious!
I also was able to get a few people interested to sign up to Lola’s cupcakes. Win win!
11 september 2024
Great cupcakes and friendly staff
Friendly and helpful staff.
Cupcakes were so delicious, flavourful and soft…yummie
28 augusti 2024
Cupcakes were amazing and special shout….
Cupcakes were amazing and special shout out to the lovely Seller at Marylebone station who was so pleasant and polite she really made my day.
3 september 2024
Lovely cake
Loved the GF cake, design is very nice and compact.. the only point to mention is the cake was a bit dry but delicious
2 september 2024
It was my birthday and I collected my…
It was my birthday and I collected my cake the girl in Marylebone Station was very polite and friendly she showed me different varieties of cakes to choose from I chose the chocolate cake.
17 augusti 2024
Very friendly staff
Very friendly staff, the cakes where light and fluffy. The brownie was the best brownie I've ever had
14 augusti 2024
Great service and terrific cupcakes!
7 augusti 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.