The staff are friendly and pay attention to each customer without rushing to make a sale. The cup cakes are always great. I am currently buying the test kitchen products and I like the sponge cakes bu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff very helpful and friendly. Been buy Lola’s Cupcakes since you could only get in Selfridges London. Love this new range found in the test kitchen at Canary Wharf. My favorite is the cinnamon... Se mer
Rang around to secure a vegan cake last minute and was delighted to find the Chocolate Brownie Cake was available at Canary Wharf, they held it for me, helped me sign up to the Rewards App and that me... Se mer
I pirchased Lola’s cakes because they are convenient of location, multiple of flavours to choose, competitive price. I choose Mango & Yuzu cake because I love mango. Back home I always purchased m... Se mer
Företagsinformation
Om Lola's - Lola's Canary Wharf
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ, London, Storbritannien
- +44207 516 0534
4,7
Utmärkt
664 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I can not fault this cake at all
I can not fault this cake at all! Not only did it look beautiful it also tasted amazing! Lola’s service from start to finish was exceptional.
14 juli 2026
High quality cake delivered on time
4 maj 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Sadly disappointed…
The order and communication were properly done and satisfactory. The Vegan Raspberry and Passionfruit Cake was unfortunately not tasty, at all. The “buttercream” substitute tasted only of margarine and also quite salty. I was expecting a sour and sweet flavour especially because of the passionfruit but it was bland and basically tasted of sugar and margarine, the whole cake. It was for my husband’s birthday and none of our guests could actually finish their slice. Sadly disappointed. Because every cake I bought there before were tasty, including the chocolate vegan one.
19 juli 2026
Svar från Lola's - Lola's Canary Wharf
Hello Mon,
Thank you for taking the time to leave your feedback about your recent order with us.
We are truly sorry to hear that the Vegan Raspberry and Passionfruit Cake did not meet your expectations. We appreciate you bringing the issues with the flavour and texture of the cream cheese icing used to our attention. We are concerned to learn that the cake was bland and salty, and we understand your disappointment, particularly given your positive past experiences with our other vegan cakes.
We would like to assure you that all of our products are made from scratch and handcrafted by our bakery team, who take great pride in using high-quality ingredients to create fresh cakes and cupcakes baked for the date of delivery.
We do apologise that this experience fell short of our usual standards and will be sure to log this directly with our bakery team to review further.
If you would like to discuss your feedback further with our team directly please do reach out to us directly at hello@lolascupcakes.com so we can assist you further with this.
Best wishes,
9 year olds review -Very kind and understanding and thoughtful to customers and I really appreciate this company and it's hard word. The cupcakes are amazing Well done Lola's cupcakes👏👏👏👏👏
Very kind and understanding and thoughtful employees, I really like the company and the cupcakes they make
Please note the above review was written by my 9year old son.
18 juli 2026
Great professional staff
Great professional staff , very accommodating and patient. Product was exceptionally fantastic for a 60th Birthday (Berry Cake). Fantastic Oder service too - ordered on a Monday 1pm was ready for collection Wednesday 08.30am from desired collection site. Brilliant!
10 juli 2026
Perfect Blueberry cupcake
18 juli 2026
It was perfect
It was perfect, I ordered a cake for my birthday and was a little nervous about it, it was my first time with Lola’s cupcakes. The place was a bit difficult to find when you’re not used to the city but the employee was very friendly and helpful so I totally forgot about that :)
26 december 2025
Easy to use website
Easy to use website. Unhappy about paying extra fee even if customer collects own cake from store.
21 juni 2026
Great taste and overall quality
Great taste and overall quality. Easy to order and collect.
10 juni 2026
The cake looked and tasted great &…
The cake looked and tasted great & great convenience to be able to collect.
17 juni 2026
Friendly good service
Friendly good service
Delicious healthy vegan cupcakes
Love Lola’s cake
10 maj 2026
Lovely
Lovely, friendly service. Gorgeous cakes. Though I notice there’s less icing than there used to be!
14 maj 2026
Great looking cake BUT cheap buttercream and stale cake
Beautiful looking vegan lemon & blueberry bow cake, but the taste was awful. Really cheap buttercream that just tasted of butter, the cake itself was stale. We couldn't finish it. So disappointing as i love Lolas cakes usually, I have tried so many other cakes from them which were really good and tasty. This vegan lemon & blueberry bow cake was a new one for a i wanted to try for a birthday gathering, hugely disappointing
2 maj 2026
Omdöme utan inbjudan
Svar från Lola's - Lola's Canary Wharf
HI Nguyen, Sorry you didn't enjoy the cake. If you can drop us a quick email to hello@lolascupcakes.com, we will ensure we refund the cake, and give you an opportunity to try something else. On this occasion we didn't hit the spot, but we'd like to have an opportunity to bake for you again. Asher
Amazing cakes with great taste which u…
Amazing cakes with great taste which u can buy upfront or otherwise
20 april 2026
Best gluten free cakes
The gluten free cakes are the best from everything I’ve ever tried before. Both Red Velvet and Banoffee cakes were delicious and everybody enjoyed it.
24 april 2026
Great Gender Reveal Cake
ordered a gender reveal cake 24hrs before the event & was very impressed with the result & quick service. great appearance & taste plus reasonably sized for the amount of people served - was initially worried i needed bigger but this was not the case!
20 april 2026
Lovely made cake
Lovely made cake , and it tasted beautiful it was very animated and pretty. Everyone was really impressed especially the Birthday Boy.
6 april 2026
Chocolate Heaven cake was delicious!
Chocolate Heaven cake was delicious choice for husband's 50th birthday!
28 mars 2026
Beautiful vegan cake
Beautiful vegan cake
Perfect to celebrate a colleague's milestone birthday with the team
20 mars 2026
Good cakes but staff was super rude
15 mars 2026
Svar från Lola's - Lola's Canary Wharf
Hello Flavi,
Thank you for letting us know about your experience at our store.
I will email you shortly to find out about your time in store, I am sorry the team were not as accommodating as expected.
I hope to hear from you soon.
Best wishes,
Alice
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