I ordered a fresh berry cake from Lola’s Cake for my daughter’s 40th birthday, and it was absolutely FANTASTIC! 🍰 It looked beautiful and tasted even better — everyone loved it. Even my son, who... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a mermaid cake for my daughter’s birthday and it was delicious and moist. I also ordered two boxes of their mini cup cakes which are the perfect size for kids and they were devoured. Really gr... Se mer
Everything! Ordering was easy, pickup straightforward which worked well as I was ordering from home in Scotland and collecting on my arrival in London. The cake was DELICIOUS! I ate my whole piece a... Se mer
It's my 2nd cake from them in a month. One gender reveal and a 60th. Both were beautiful, well made, ready when asked for. Great packaging to protect each cake as well. Communication excellent and ev... Se mer
Företagsinformation
Om Lola's - Ealing Broadway
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Unit 51, Broadway, W5 5JY, London, Storbritannien
- 01908538798
4,6
Utmärkt
549 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
lovely cakes
easy to navigate website, convenient pick up and really beautiful and tasty cake!
31 mars 2026
Quick and easy as well as super…
Quick and easy as well as super delicious cupcakes! They should open more branches in the north!
19 mars 2026
Gluten free Tiramisu Opera Cake
Ordering the cake on line and service upon collection was excellent.
I ordered the gluten free Tiramisu opera cake which was well presented. In our opinion the cake was a bit dry for a Tiramisu cake. Could have been that bit moister. I know it’s not everybody’s taste but the coffee taste should have been stronger. So I give it a 7 out of 10. Also it would have been nice to have the alcohol option.
22 mars 2026
Amazing cake honestly everyone said how…
Amazing cake honestly everyone said how great it tasted and was shocked when I said it was from Lola’s and not a home baker. Soo happy with it!! Picking up the cake instore was a great experience and was great customer service all around.
14 mars 2026
Delicious cake as always
Delicious cake as always. Customer service is not bad but could benefit from introducing a cake shop charm & personality.
7 mars 2026
Blueberry sage green mini tall cake for birthday
Great collection, great packaging but a bit too much sponge and too little jam. I liked that cake wasn’t too sweet. Slightly drier than expected.
14 mars 2026
The vegan fudge cake was utterly…
The vegan fudge cake was utterly delicious, would definitely order again. Great service as always
14 mars 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Staff and store were lovely
Staff and store were lovely, but honestly the cupcakes just weren’t anything special. We got 2 cupcakes and a brownie and they were both quite dry and the icing was somehow dry too and it just wasn’t worth it for the money.
13 mars 2026
Svar från Lola's - Ealing Broadway
Hello Callum,
Thank you for taking time to share your review with us.
I am sorry to hear your were disappointed on this occasion.
The cakes should be stored in a fridge when not being served and we recommend taking it out of the fridge for approx. 1-3 hours before serving (depending on the size) to allow them to reach back the right softness and fullness of flavour:)
We do appreciate your feedback and have forwarded this to our the relevant teams to review and take into consideration in the future.
If you'd like to discuss this further, feel free to email us on hello@lolascupcakes.com
Best wishes,
Marta
It was such a great cake
It was such a great cake - usually we have left overs lasting for days but this cake was gone before the party was over 🤣 thank you Lola’s cupcake
12 mars 2026
Got a cake at really short notice
Got a cake at really short notice, very impressive they had it ready in two days and it was immaculate and delicious!
7 mars 2026
Excellent service both online and in…
Excellent service both online and in person!
Had a Victoria Sponge Cake that was baked to perfection.
2 mars 2026
Will be using again
Our Lion King Disney cake was gorgeous, delicious, and good value. Pick up was straightforward.
28 februari 2026
Great service and cake!
Workers were very kind and helpful, great service and great cake!
19 februari 2026
Great service and delicious cake.
26 februari 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.