Lohause Omdömen 260

Incredible product design and quality. The sale process was perfect! I’ll definitely buy again!

J'ai acheté récemment une paire de lunettes Lohause et j'en suis très satisfait, style, qualité, livraison, tout est au top!!!

Very satisfied with both glasses I ordered
The lenses (progressive) are true to my correction and the frame are good quality
Moreover, they always replied quickly to my questions
I highly recommend this brand !
Virginie

I purchased lohause sunglasses for my husband as a Christmas gift, he loved them! The quality, the style, the case, all the necessary garments inside, even a discount voucher were included. Even the lenses were covered with a special plastic covers, I find it very practical.
My husband looks so stylish in them! I also love the story of the brand, that’s how I actually ended up by choosing this brand. Definitely will order another pair!

Item takes ages to deliver from Spain . They make you pay the customs charge on top too which is about a third of the price of the frames! Be careful when ordering as their website isn't clear on this / they're sneaky. Not worth it for the price all in

I love the glasses and have already received several compliments, only days after receiving them. The quality is great, and the style will be wearable for a long time; classic styling with a contemporary twist.
Delivery of the glasses was challenging, not the fault of Lohause, but Steve F. of Lohause customer service kept me in the loop as Lohause worked to improve delivery times.
I've recommended Lohause to friends and family as a great provider of quality eyewear.

Awesome glasses! Super stylish and the lens are great (variable focus). Highly recommended!

WARNING these are shipped from outside the UK so if you are ordering them from there you will receive a tax / import / customs bill. Mine was GBP 66 for a GBP 200 pair of glasses. I was not impressed by the glasses either, pretty mediocre quality given the marketing. I wont buy for Lohause again.

I discovered Lohause through its ads on Facebook and was attracted by the photos of their very colorful frames which are not commonly available in the Netherlands. I was in the market for new glasses after having cataract surgery and started exploring Lohause looking at customer reviews. The reviews were mixed with some customers posting negative reviews, primarily over difficulties of having to pay import taxes. Nevertheless, I decided to order a new glasses and sent inquiries to customer service. They responded promptly and constructively to my concerns and I ordered three frames during their end of year sale, two of Winston frames with progressive lenses and one Winston frame with sunglasses and progressive lenses. The order arrived about two weeks ago, and I have been wearing them since. I am extremely pleased with the quality of the Lohause frames and lenses. The frames are sturdy and look as good as their advertising photos. The lenses are best quality, and German made, which is very reassuring. And the price of the frames and glasses was extraordinarily good, easily 1/2 the price that I would pay in the Netherlands. I have no hesitation in giving the highest recommendation to Lohause and would not hesitate to order again from this company. They do very good work, deliver very good products and have excellent customer service.

I bought the Allen Paradox transparent eyeglasses and love them!

I am waiting for customer service to help me . Tent just ignore you . I have not been able to get my package from dhl they offered no help

I had a fantastic experience with Lohause! From start to finish, the service was professional and incredibly helpful and the glasses are amazing.
My glasses arrived much faster than expected, and the quality is outstanding—you can really feel the premium materials. They are a perfect fit and look exactly the style I was hoping for. Highly recommend if you’re looking for high-quality eyewear and great service!
In addition, they have great ads on Instagram :)

Excellent quality and prompt delivery. It’s great to have stylish frames of this quality.

Great product selection, timely order processing, shipment and delivery. I just bought 2 pair in past few months, one with prescription lenses... Outstanding in all respects.

My Dean Paradox are of an extremely great quality, they are solid and fit perfectly. Plus they reflect and highlight my eyes like no other lens

Updated comment: I received a nice apology for the delay in delivery and have been reimbursed for the unexpected import duties. And assured that the website will be amended to reflect when duties will be charged.

I am now in receipt of the glasses and confirm that they are beautiful.

Previous comment -

I have not yet received my glasses so cannot comment upon the quality. What I can flag is that these glasses took MUCH longer to be delivered than the website suggested. And when I tried to cancel the order due tondelayed delivery I was not able to. Instead the company said that they had been very busy. In addition there is import duty to add to the sales price (again, not flagged). Website is very misleading. And the company appears to apologise beautifully but to ignore customer concerns.

To start the communication during the shipping process was top notch. Once I received my order I was even more impressed with the quality of the glasses. Even the packing and care instructions were well done. highly recommend to anyone who wants/needs a great pair of glasses at an affordabale price.

I specifically asked if they did prescriptions that differ from 0.25, they said no problem. I’m waiting three weeks now and every week they send an email with troubles about the prescription and they menace to charge more. A real scam, they lure people but don’t deliver !!

I received their tracking info this

This business is fraud. and My card was used by unauthorised. This business keeps lying they can not cancel this order in order to get the money.

Thank you for reaching out to us regarding your parcel. After reviewing the tracking details, we would like to inform you that, as of now, the package has not yet been received in our possession.

As UniUni is a last-mile delivery service, our involvement begins only once the parcel has been handed over to us. Given the current status, we recommend contacting the vendor from whom you placed your order. They will be able to provide further assistance or take the necessary steps to resolve this matter.

We apologize for any inconvenience and appreciate your understanding. Should you have any further questions, please don’t hesitate to reach out.

Best regards,
UniUni Customer Support Team

Excellent customer service for a fantastic product. The buying experience is seamless and delivery was earlier than promised.
The Picasso frames fit perfectly and make me better looking than should be allowed.
Sincere thanks lohouse!