Lohause Omdömen 260

TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

My experience has been very poor. They gave me one set of information by email and then contradicted it several times. Unfortunately, I fell for it once, but I will not buy from them again.

Betygsatt 5 av 5 stjärnor

I recently bought a pair of Lohause Spike Belgravia (green frame, yellow temples), and after wearing them at work for a week, I can say they’ve exceeded my expectations. Every single day for the p... Se mer

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Betygsatt 5 av 5 stjärnor

Buenas tardes! Estoy muy contento con el servicio post venta y con la montura; se tuvo un problema con el envío pero ustedes lo resolvieron muy profesionalmente. Los felicito!

Betygsatt 5 av 5 stjärnor

These are positively wonderful eyeglasses. They are jarringly distinctive while also being perfectly comfortable and functional, and the build quality is superb. Just holding them in my hand gives a s... Se mer

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Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

260 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Betygsatt 5 av 5 stjärnor

Buenas tardes!

Buenas tardes!
Estoy muy contento con el servicio post venta y con la montura; se tuvo un problema con el envío pero ustedes lo resolvieron muy profesionalmente.
Los felicito!

16 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Different and ballsy

I recently bought a pair of Lohause Spike Belgravia (green frame, yellow temples), and after wearing them at work for a week, I can say they’ve exceeded my expectations. Every single day for the past week, I get between four and seven compliments from colleagues and even people I don’t know well.

Some people specifically mention the model, while most are drawn to the color combination. It’s rare to find glasses that not only feel comfortable but also get this much positive attention.

Very happy with this purchase. Highly recommended if you’re looking for something a different and ballsy.

2 april 2026
Omdöme utan inbjudan
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Svar från Lohause

Hi Bert,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 5 av 5 stjärnor

Very happy with the Andy Scotch…

Very happy with the Andy Scotch sunglasses I received. The color frame and pattern on these sunglasses are hard to find. The frames are sturdy and solid, and the CR39 lenses provide a crisp vision. There was initially a mix-up with the shipper. Steve F. responded to my email promptly and had a second pair shipped right away. I would purchase sunglasses from lohouse again.

27 mars 2026
Omdöme utan inbjudan
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Svar från Lohause

Hi Rob,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 5 av 5 stjärnor

Steve F exceptional aervice

Steve F. From customer service was exceptional. Gave a quick response even though I was texting every day. He was very helpful. Love the glasses. I ordered two pairs and am returning one, which The company makes very easy. I would highly recommended them.

23 mars 2026
Omdöme utan inbjudan
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Svar från Lohause

Hi Joanne,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 5 av 5 stjärnor

I have very good experience with the email communication, fast reply and fair approach

I have very good experience with the company Lohause, especially with their customer-oriented approach. I ordered two frames and I am very satisfied with their quality. I also needed to exchange one frame for a larger size, and once again everything was handled very quickly and fairly on Lohause’s side. I’m glad there are still companies that truly care about their customers and offer quality products, and above all excellent service. Thank you for this experience.

19 februari 2026
Omdöme utan inbjudan
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Svar från Lohause

Hi Petr,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 5 av 5 stjärnor

Exceptional customer service very…

Exceptional customer service very helpful. The quality and style of the product deserve high recommendations.
I purchased the sunglasses and will
again for my reading prescription.

1 februari 2026
Omdöme utan inbjudan
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Svar från Lohause

Hi Merin,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 5 av 5 stjärnor

I am happy that I got my glasses from…

I am happy that I got my glasses from Lohause, They have a very good service and nice products.

4 mars 2026
Omdöme utan inbjudan
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Svar från Lohause

Hi Jamil,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 4 av 5 stjärnor

Ordered a pair of new glasses from…

Ordered a pair of new glasses from Lohause after following them on Instagram for a while. Ordering process easy and glasses arrived swiftly. However, DHL requested a substantial Customs payment (£111) before delivery could be made (no mention of this is made on the Lohause website) - however I was prepared for this after it was highlighted by other UK reviewers on line (Brexit...!). The quality of the frames that arrived was excellent - loved them - however the lenses less so as I could not readily read with them. I raised this with Lohause who responded immediately stating that, if there was an error in the manufacture, they would replace the glasses immediately. I had first however to go to my local optician and have the lenses tested to see if they met the prescription I had sent through to Lohause. This revealed the lenses had not been made correctly. Lohause promptly sent details for the (free) return of the faulty pair whilst manufacturing a new pair which was quickly despatched. These arrived and were totally perfect. I was again charged the customs fee (which seems unavoidable) but Lohasue quickly refunded this without question. So why 4 stars? First, the (correct ) glasses I now have are fantastic, and the customer service (Steve - you know who you area...) throughout in dealing with the initial incorrect lenses was exemplary. And even with the customs charges, the glasses seem very good value compared to others I have bought in the past,

3 mars 2026
Omdöme utan inbjudan
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Svar från Lohause

Dear Christopher,

Thank you very much for taking the time to share such a detailed review.

First of all, we’re truly sorry for the inconvenience you experienced with the customs charges. At the time of your order, UK shipments could still be subject to import duties, which understandably created an unpleasant surprise for some customers.

Since then, we have implemented DDP (Delivered Duties Paid) shipping to the UK, which means that all customs duties, VAT, and shipping costs are now covered upfront at checkout, so UK customers no longer receive unexpected charges from the courier.

We’re very glad to hear that you’re happy with the final pair and that the frames and lenses met your expectations. It’s also great to know that our team was able to resolve the initial issue quickly.

Thank you again for your understanding and for giving us the opportunity to make things right.

Lohause Team

Betygsatt 5 av 5 stjärnor

These are positively wonderful…

These are positively wonderful eyeglasses. They are jarringly distinctive while also being perfectly comfortable and functional, and the build quality is superb. Just holding them in my hand gives a sense of substance that far exceeds my older glasses, even those from some of the most lauded brands in the world! I wear these everywhere, I receive compliments on them constantly, and their service was brisk and smooth all the way. Totally happy and strongly considering another pair.

10 december 2025
Omdöme utan inbjudan
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Svar från Lohause

Hi,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 5 av 5 stjärnor

Beautiful packaging and more than I…

Beautiful packaging and more than I expected… a gift within a gift 🎁 thank you lohause 🙏

28 december 2025
Omdöme utan inbjudan
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Svar från Lohause

Hi M,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 5 av 5 stjärnor

A Unique Look

The process to obtain my new glasses was very easy. I was kept informed on the status of my glasses and when I would receive them. When I got them the quality was definitely noticeable. And when I wear them people notice that they are really different and classic. I know I'll purchase another pair in the future.

17 december 2025
Omdöme utan inbjudan
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Svar från Lohause

Hi Chris,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 5 av 5 stjärnor

I’m definitely planning to buy a new frame soon !

A year later, I made another purchase of Lohouse glasses and can confirm the satisfaction with both frames. The quality of the material and hinges is impeccable. The DHL shipping service is always reliable and fast. Zeiss lenses are renowned for their high quality. I’m definitely planning to buy a new frame soon!

24 november 2025
Omdöme utan inbjudan
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Svar från Lohause

Hi LM,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 5 av 5 stjärnor

Although I admit it is risky to order…

Although I admit it is risky to order reading glasses online, ordering from Lohause is something I would never regret. Not only because the glasses themselves were exacly as promised, but also becuase of the professionalism of the whole experience. Excellent quality as a product (the glasses immediatelly became my favourite every day glasses) coupled byexcellent service! Highly reccomended!

25 februari 2026
Omdöme utan inbjudan
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Svar från Lohause

Hi Ioannis,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 5 av 5 stjärnor

Great quality glasses, stylish design

I bought a pair of glasses from **Lohouse** as a gift for my father, and I’m very happy with the purchase. The product is **excellent**, with **very high quality** materials and finishes. The design looks great, and my dad looks **modern and stylish** wearing them.

The only thing to keep in mind is shipping to Latin America, it can take a bit longer. In my case, for delivery to **Cali, Colombia**, I had to pay an additional **customs/import fee** before the package was released. That may vary by country, but it happened in my case.

Overall, very good experience with the brand and a great product. I would definitely recommend Lohouse, just keep shipping times and possible import fees in mind.

25 februari 2026
Omdöme utan inbjudan
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Svar från Lohause

Hi Emilio,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 5 av 5 stjärnor

Nice glasses quick delivery and a good…

Nice glasses quick delivery and a good support

10 december 2025
Omdöme utan inbjudan
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Svar från Lohause

Hi Juri,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 1 av 5 stjärnor

This is a scam

This is a scam! Stay far far away. The frames will arrive late and when you send them back they make it very hard to get your refund. I sent them back over 8 weeks ago and no refund yet. It all smells scam.

23 februari 2026
Omdöme utan inbjudan
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Svar från Lohause

Dear Ingrid,

Thank you for your review.

We are truly sorry to read this and understand how frustrating it must feel to be waiting for a refund. That said, we take statements like this very seriously.

We have carefully checked our system and, at the moment, the name shown on this review does not match any order in our records. For that reason, we have reached out requesting additional information (such as the order number or the email used for purchase) so we can properly identify and review the case.

Lohause is a legitimate independent brand, and we do not withhold customer refunds. If there is an outstanding issue, we are fully committed to resolving it quickly and transparently — but we need the correct details to do so.

Please contact us directly at info@lohause.com
with your order information so we can assist you immediately.

Lohause Team

Betygsatt 5 av 5 stjärnor

A very wonderful experience and this is…

A very wonderful experience and this is the second time I have dealt with them. Their customer service is excellent. There is one point that changed in the second product when worn in the bridge area between the lenses of the glasses, it is sharp on the nose and the angles of the bridge, and this was not present in the first glasses even though both are the same type (The Allen). The brown color is not so sharp on the bridge on the nose, unlike the black one, which is so sharp on the nose that it forms a mark on the nose.

21 januari 2026
Omdöme utan inbjudan
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Svar från Lohause

Hi Khaled,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 5 av 5 stjärnor

Very Beautiful and Perfectly Fitting High Quality Frames and Lenses

BS"D

Since I could not decide which frame I found more beautiful, I ordered two of the same design (Winston), one in tortoise, one in black. They proved so beautiful and sturdy that I kept them both and had them fitted with really weak lenses for reading. All went very well - except the delivery, but that has dfinitely not been Lohause's fault. The spectacles are light weight and are very comfortable. Seeing them my wife felt the urge to get a pair for herself, and she is as happy as I am.

I have noticed a growing number of negative comments and ratings, but I am unable to see anything wrong with the enterprise.

15 december 2025
Omdöme utan inbjudan
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Svar från Lohause

Hi Jens,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Betygsatt 5 av 5 stjärnor

A great product

A great product, I ordered and received my glasses very quickly and love them

3 december 2025
Omdöme utan inbjudan
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Svar från Lohause

Hi BD,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

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