This was a Web transaction. Their site shows stock levels. Their response was swift. Not had delivery yet but do have notification of tracking.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered an fx impact m3 magazine on back order. Livens arranged for this to be delivered to me direct from SGC to speed up delivery. Although it took a little longer than hoped I put this down to the... Se mer
Great customer service.i ordered the wrong part from there online store.Phoned up and explained my mistake, returns delivery note email to me then the correct part for my rifle sent out next day at no... Se mer
Very Friendly staff, I dealt with Peter at the shop who was great, also Chris was also superb on the phone a couple of times,all staff I spoke with were all very professional in their Firearm knowledg... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Livens LTD is a specialist retailer based in Burton upon Trent, Staffordshire, UK, offering a comprehensive range of firearms, air rifles, and related accessories. Our diverse selection caters to various applications, including hunting, sport shooting, and recreational use. We are dedicated to guiding customers in selecting the right firearm or airgun tailored to their specific needs, all while ensuring full compliance with UK firearms legislation and prioritising safety. Beyond firearms and air arms, Livens LTD provides expert services such as firearm servicing, repairs, and maintenance. Our store also stocks a wide array of accessories, including ammunition, optics, hunting apparel, and cleaning equipment. We are committed to delivering quality products and exceptional customer service to meet all your shooting and outdoor needs.
Kontaktuppgifter
High Street 101, DE14 1LJ, Burton-on-Trent, Storbritannien
- livens.co.uk
4,8
Utmärkt
217 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Very friendly and professional experienced staff
Very Friendly staff, I dealt with Peter at the shop who was great, also Chris was also superb on the phone a couple of times,all staff I spoke with were all very professional in their Firearm knowledge. Also another older person who gave me great car parking directions before I visited was absolutely spot on and made my travel worry free, it does make a difference. I found my 3rd Rifle purchasing experience very easy and straightforward everything went to plan and was explained to me perfectly. I live 92 miles away so 3rd Rifle later over the same number in years to with additional Tikka accessories as well. Your staff must be doing something special. I found everyone I spoke to showed interest in me and answered every question I asked. I will be back.
30 juli 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Brilliant service
Brilliant service, items arrived very quickly and pricing very good. Would use them again.
30 juli 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Help and support
Livens shop is an old world type Aladdin's cave. Very helpful staff. Recommend the travel, for ourselves it was a 5 hour round trip; worth the time and distance.
28 juli 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
They had the product I wanted at a…
They had the product I wanted at a competitive price,good communication and fast delivery.
28 juli 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Quick delivery
Quick delivery, hold a reasonable stock and very good at notification when they get new items in. Great service, very helpful and have never let me down
4 augusti 2025
Omdöme utan inbjudan
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Competitive price on product and…
Competitive price on product and delivery. Needed to change my order, staff were very helpful.
27 juli 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
IGNORED
What is the point of having an enquiry process on your website if you then just ignore requests from genuine people? I enquired about an air rifle, but have now purchased one elsewhere from a dealer who actually bothered to get back to me. I will never be using you again.
30 juli 2025
Omdöme utan inbjudan
Svar från Livens LTD
Thanks for your review. Could you please confirm which email address you sent your enquiry to? It looks like we haven’t received any of your emails on our end, so I just want to make sure they’re reaching the correct inbox.
Thanks again, and I look forward to your reply.
Great items with a quick dispatch
The items I ordered were precisely as described and dispatched very quickly. I had a tracking reference.
My experience was extremely positive with Livens and will happily buy accessories from them in future.
25 juli 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Anschutz 1782 APR
I can only speak as I find. Was really pleased with the attention to detail the guys at livens helped me with today. Pick up my Anschutz 1782 APR and tier one bipod and a few more bits. after a 3 hour drive to collect. Rodger and Chris really helped me today. Thank you guys
12 juli 2025
Omdöme utan inbjudan
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Easy to order good delivery time
27 juni 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Very Satisfied Customer
When I placed my order online, there was a slight issue with Livens website, but this was dealt with most satisfactorily by a short phone call.
My order, though small, was processed quickly and delivery was prompt.
A satisfied customer.
29 juni 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Svar från Livens LTD
Thank you for your recent review — and please accept our sincere apologies for the delay in responding to your original email. We're currently working on improvements to our email system to help ensure that messages like yours aren't overlooked in the future.
Regarding the enquiry you made: we understand that you may have already found a solution elsewhere, but in case you're still looking, we're happy to confirm that yes — we would be able to offer a part exchange on the rifle you mentioned.
Again, we truly appreciate your patience and understanding, and we’re sorry for any inconvenience caused.
Best regards,
The Livens Team
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
exactly what we required for cleaning…
exactly what we required for cleaning our air rifle
27 juni 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Online purchase return and exchange.
I ordered a muzzle brake online. Easy transaction delivered within three days. Unfortunately I inadvertently ordered wrong thread size.. So I visited Livens shop where the assistant Ivan was extremely helpful making sure I acquired the correct one...Highly recommended sales experience.
28 juni 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
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