This was a Web transaction. Their site shows stock levels. Their response was swift. Not had delivery yet but do have notification of tracking.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered an fx impact m3 magazine on back order. Livens arranged for this to be delivered to me direct from SGC to speed up delivery. Although it took a little longer than hoped I put this down to the... Se mer
Great customer service.i ordered the wrong part from there online store.Phoned up and explained my mistake, returns delivery note email to me then the correct part for my rifle sent out next day at no... Se mer
Very Friendly staff, I dealt with Peter at the shop who was great, also Chris was also superb on the phone a couple of times,all staff I spoke with were all very professional in their Firearm knowledg... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Livens LTD is a specialist retailer based in Burton upon Trent, Staffordshire, UK, offering a comprehensive range of firearms, air rifles, and related accessories. Our diverse selection caters to various applications, including hunting, sport shooting, and recreational use. We are dedicated to guiding customers in selecting the right firearm or airgun tailored to their specific needs, all while ensuring full compliance with UK firearms legislation and prioritising safety. Beyond firearms and air arms, Livens LTD provides expert services such as firearm servicing, repairs, and maintenance. Our store also stocks a wide array of accessories, including ammunition, optics, hunting apparel, and cleaning equipment. We are committed to delivering quality products and exceptional customer service to meet all your shooting and outdoor needs.
Kontaktuppgifter
High Street 101, DE14 1LJ, Burton-on-Trent, Storbritannien
- livens.co.uk
4,8
Utmärkt
217 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick and easy
Quick and easy have had dealings with them before very good how things should be done
2 december 2025
It was easy to make a purchase format…
It was easy to make a purchase format was easy to follow and enjoyed the experience
30 november 2025
Expert service paired with speedy…
Expert service paired with speedy online order delivery. Though the shop is small, the inventory is vast and impressive!
21 november 2025
Omdöme utan inbjudan
Items advertised were actually in…
Items advertised were actually in stock, quick delivery.
1 november 2025
Great bipod
Great bipod, well engineered smooth leg extensions can’t fault it, fast delivery from from Livens would definitely use this company again.
1 november 2025
Great service on what I ordered NOT on other items sent not ordered
Great service on the Birchwood Casey barricade.....BUT you have also sent me 500 Rifle Bullets plus another 100 .22 bullet heads!!!!! I have not paid or ordered these...I have rung you but no one answers the phone and left a verbal message.... and also an SMS message and NO response !!!
31 oktober 2025
Better price than elsewhwere
Better price than elsewhwere. Item arrived well packed, & undamaged.
3 november 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
I ordered a product which was due to…
I ordered a product which was due to arrive in 3-5 working days. It has been almost 5 weeks now and the product has still not arrived. I have phoned Livens and was told that they will investigate and get back to me. I have heard nothing neither by email or phone call and I have phoned constantly to find out what the problem is. The call constantly rings to answer machine.
2 oktober 2025
Svar från Livens LTD
Thank you for getting in touch. I completely understand your concern regarding the delay with your order. I would like to clarify that the product you ordered is currently on backorder. This is indicated on our website at the time of purchase. We have already placed an order with our supplier, but unfortunately, they do not have the item in stock either, so we are awaiting their delivery.
Our phone lines are open Monday to Saturday, 9:00 am–5:00 pm, and on Wednesdays 9:00 am–4:00 pm. However, due to high call volumes, there may occasionally be delays in getting through.
If you prefer, we are more than happy to cancel your order and issue a full refund. Alternatively, if you would like to wait, we will continue to monitor the order closely and notify you as soon as the product is available.
We sincerely apologize for any inconvenience and appreciate your patience. Please let us know how you would like to proceed.
Kind regards
Always a great experience
Always a great experience visiting the shop, the very helpful friendly staff can't do enough, the vast experience of the shooting industry shows through their advice and support.
Can't recommend them enough, Roger in particular 👍
5 november 2025
Omdöme utan inbjudan
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Excellent Service....
Thanks so much for the great communication and really speedy service. Keep up the great work. Thanks.
2 november 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
top notch as always
5 oktober 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Very knowledgeable service
Very knowledgeable service. Fast delivery of on line orders. Small shop but BIG stock!!
2 oktober 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
grate service and very quick delivery
1 oktober 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Ordered a couple of tins of .22…
Ordered a couple of tins of .22 pellets. Very well wrapped so no pellet skirt damage occurred. Will use the hem again.
30 september 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Good prices
Good prices, fast postage, excellent packaging, reliable Company. Recommended
2 oktober 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
Excellent service as always
1 oktober 2025
Svar från Livens LTD
Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Livens Ltd.
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