This was a Web transaction. Their site shows stock levels. Their response was swift. Not had delivery yet but do have notification of tracking.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered an fx impact m3 magazine on back order. Livens arranged for this to be delivered to me direct from SGC to speed up delivery. Although it took a little longer than hoped I put this down to the... Se mer
Great customer service.i ordered the wrong part from there online store.Phoned up and explained my mistake, returns delivery note email to me then the correct part for my rifle sent out next day at no... Se mer
Very Friendly staff, I dealt with Peter at the shop who was great, also Chris was also superb on the phone a couple of times,all staff I spoke with were all very professional in their Firearm knowledg... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Livens LTD is a specialist retailer based in Burton upon Trent, Staffordshire, UK, offering a comprehensive range of firearms, air rifles, and related accessories. Our diverse selection caters to various applications, including hunting, sport shooting, and recreational use. We are dedicated to guiding customers in selecting the right firearm or airgun tailored to their specific needs, all while ensuring full compliance with UK firearms legislation and prioritising safety. Beyond firearms and air arms, Livens LTD provides expert services such as firearm servicing, repairs, and maintenance. Our store also stocks a wide array of accessories, including ammunition, optics, hunting apparel, and cleaning equipment. We are committed to delivering quality products and exceptional customer service to meet all your shooting and outdoor needs.
Kontaktuppgifter
High Street 101, DE14 1LJ, Burton-on-Trent, Storbritannien
- livens.co.uk
4,8
Utmärkt
216 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent communication
Excellent communication. A great turn around from online ordering to receiving items.
19 maj 2026
great service all round
23 maj 2026
swiftservice exact item i ordered will…
swiftservice exact item i ordered will definatley use livens again
21 maj 2026
I called the shop and asked for same…
I called the shop and asked for same information about the MTD field stock for my tikka t3x 204 and the chap was very helpful and gave me the product codes for the stock and the mag needed. Ordered and turned up 2 days later well packaged so hat off for that. The stock for its cost is spot on and worth every penny so well done MDT.
20 maj 2026
MDT Oryx M-lok side panels
I've ordered a few products off Livens LTD and never had a problem. Ordering was easy and straightforward, product was as described and excellent quality. Delivery was fast and delivered within the time stated.
I wouldn't hesitate to use Livens LTD again.
19 maj 2026
Great friendly staff
15 maj 2026
From ordering to delivery
From ordering to delivery, the process was easy, and professional. The site was easy to navigate, and information clear. All communication was professional, and easy to follow. A well rin Company.
20 maj 2026
Outstanding service as usual
Outstanding service as usual, I have bought shooting related products in person and online and have received the same level of service on all of the occasions that I have had interactions with the staff or information being relayed in regards to my online purchases that is being sent by a courier.
10 out of 10
19 maj 2026
Quick delivery of the item I wanted
Quick delivery of the item I wanted, I would buy from them again
20 maj 2026
Great service the staff couldn’t be…
Great service the staff couldn’t be more helpful.
Very prompt service.
14 maj 2026
Excellent hassle free service I can…
Excellent hassle free service I can highly recommend and I'll be definitely going back to them.
Many thanks 😊
19 maj 2026
Fast and efficient
Fast and efficient service with quick delivery and item well packaged.
16 maj 2026
Shop closed despite calling to check
Edit:
Following the company’s response, I’ve updated my review score as this was clearly due to circumstances outside their control.
That said, a simple note on the door explaining the situation would have saved me waiting around for over an hour.
Original review:
I called ahead to check an item was in stock and confirmed the shop was open until 5pm. I mentioned I’d be there in a couple of hours and was told, “Great, see you later.”
I then made a 2-hour drive to Burton, arriving at around 3pm - well within their stated opening hours - only to find the shop closed and locked up.
I tried calling again and knocked on the windows, then waited for over an hour, but there was no response and no sign of anyone returning.
After that, I had no choice but to drive the 2 hours back home.
Very disappointing experience, especially after calling ahead and receiving confirmation.
18 april 2026
Omdöme utan inbjudan
Svar från Livens LTD
Updated :
Dear Customer,
Can you let us know which product are you after , if its not firearm or explosive , I can offer you free postage.
Thank you for taking the time to get in touch, and please accept our sincerest apologies for the experience you had on your recent visit.
We completely understand how frustrating this must have been, particularly after you called ahead to confirm we were open and then made a two-hour journey to reach us. On this occasion, our early closure was the result of an unexpected power cut affecting the local area. With no electricity, we were unable to operate safely or securely and had no choice but to close the premises until power was restored — something that was entirely outside of our control. This is not the experience we ever want for our customers, and we are truly sorry that your journey was wasted as a result.
Very good and friendly team
Very good and friendly team, good communication. Highly recommended.
5 februari 2026
My 'go to' gun shop
My 'go to' gun shop. Good products, good stock, no nonsense. All good!
2 februari 2026
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