Liquidline recently supported us at a large function in the midlands. It was super nice to see Tim again after his support at our last event. After setting up, he handed over to David who was ex-ce-ll... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having reported a fault with one of our coffee machines this morning. I contacted a young lady named Lorraine who took the details of the fault. She said she would refer it to the technical team. I... Se mer
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Taliska Shimwell really made my experience stress free as I knew she had it in control, she kindly gave me update throughout the process so I felt up to date and knew what was going on. Thank you Tali... Se mer
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Karl repaired and adjusted everything on our coffee machine, thank you! He came back the next day to adjust espresso shots for our taste and change water filters. Swift and professional service! :)
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Företagsinformation
- Leverantör av kaffebryggare
- också i
- Kaffeautomat
- Kaffebutik
- Kaffegrossist
- Leverantör av flaskvatten
- Leverantör av varuautomater
Skrivet av företaget
A culture for amazing customer service where people are our passion. We take a thoughtful approach to ensure our customers have the right refreshment solutions to suit their needs. Our in-house teams of Sales, Client Managers, Customers Service, Operations, Engineers and Marketing are knowledgeable in their fields. We ensure our teams are provided with continuous training to ensure they are innovative and smart working. We are passionate about our customers and staff, and pride ourselves doing everything we can to ensure amazing customer service throughout your entire journey with us.
Liquidline
Skrivet av företaget
- We bring expertise, innovation and joy to organisations across the UK. Founded in Suffolk in 2003, we are a family owned business. We have a unique philosophy, operating with honesty, integrity and putting our customers at the heart of everything we do. When you become a customer of ours, you don’t just become a number, you become part of the Liquidline family! We select industry leading, innovative technology, support it with winning customer service and enhance this with premium coffee beans and a carefully selected range of consumables. The result is local, personal service on a National scale.
Kontaktuppgifter
Jackson House, 86 Sandyhill Lane, IP3 0JA, Ipswich, Storbritannien
- 0800 849 9110
- customerservice@liquidline.co.uk
- liquidline.co.uk
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always a quick and reliable service
22 september 2026
Svar från Liquidline
Good Afternoon, Thank you for your kind review! We’re delighted to hear you’ve found our service quick and reliable. We really appreciate your support and look forward to helping you again soon
Great customer service, great quality products
25 september 2026
Svar från Liquidline
Good Afternoon Pamela, Thank you for bringing this to our attention, Please allow us some time to look into this for you and once of our Customer Service Team will contact you shortly to discuss.
Exceptional Service
Having reported a fault with one of our coffee machines this morning. I contacted a young lady named Lorraine who took the details of the fault. She said she would refer it to the technical team. I received and email soon after, followed by a visit from one of their technicians, within 3hours.
The service i received from Lorraine and the subsequent visit endorsed why we use Liquidline. thank you again Lorraine and team.
29 september 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Morning Richard, Thank you so much for taking the time to share your fantastic feedback!
We’re delighted to hear that Lorraine was able to assist you promptly and that our technical team were able to attend and resolve the issue within just a few hours. We’ll be sure to pass your kind words on to Lorraine and the team – they’ll be thrilled to know their service made such a positive impression.
Thank you for choosing Liquidline and for your continued trust in us. We really appreciate your business and look forward to continuing to support you!
easy website to use
easy website to use . good choice of product. speedy deliveries
21 september 2026
Svar från Liquidline
Good Morning Jan, Thank you for your lovely feedback!
We’re delighted to hear you found our website easy to use, enjoyed our range of products, and were happy with the speed of your delivery. We really appreciate you taking the time to share your experience.
great service
24 september 2026
Svar från Liquidline
Good Morning Jacqui, Thank you so much for your lovely review! We’re delighted to hear you received great service. We really appreciate your feedback and hope you have a lovely day.
always good
24 september 2026
Svar från Liquidline
Good Afternoon Rene, Thank you so much for your kind review! We’re delighted to hear that you’ve always had a great experience with us. We really appreciate your continued support .
The order arrived promptly…
The order I placed online arrived promptly the following day.
23 september 2026
Svar från Liquidline
Good Afternoon , Thank you for your lovely review! We’re delighted to hear that your order arrived promptly the following day. We really appreciate your support and hope to serve you again soon.
a massive thank you to Szymon for his…
a massive thank you to Szymon for his extensive checks and for going out of his way to do an end-end job for us without cutting any corners. He took his time, was very polite and resolved multiple issues we have been having in this one visit – very professional and hardworking engineer!
25 september 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Morning , Thank you so much for your fantastic review! We’re delighted to hear that Szymon went above and beyond to thoroughly investigate and resolve the issues you were experiencing. We’ll be sure to pass on your kind words to him — it’s wonderful to know his professionalism, attention to detail and hard work made such a positive difference.
Thank you again for choosing us and for taking the time to share your experience.
Excellent service as always!
21 september 2026
Svar från Liquidline
Good Morning Tracey, Thank you so much for your fantastic review! We’re delighted to hear you continue to receive excellent service from us. Your continued support means a lot to the team, and we look forward to helping you again in the future!
Really good explanation of how to use…
Really good explanation of how to use the machine, really nice and friendly.
17 september 2026
Svar från Liquidline
Good morning Rachel, Thank you for your lovely review! We’re so pleased to hear that you found the explanation helpful and that our engineer was friendly and approachable. We always want to make sure our customers feel confident using their machine, so it’s great to know this was achieved. Thank you again for your feedback!
Pam was very helpful in organising the…
Pam was very helpful in organising the fast shipment of the products ordered from LiquidLine for Wicklow County Council.
24 september 2026
Omdöme utan inbjudan
Svar från Liquidline
Thank you for your lovely review! We’re delighted to hear that Pam was able to help organise a fast delivery for your order. We’ll be sure to pass your kind feedback on to her. We really appreciate your support! 😊
speedy delivery as usual
15 september 2026
Svar från Liquidline
Thank you for your review! We’re really pleased to hear your delivery arrived quickly as usual. We really appreciate your continued support! 😊
really helpful customer service…
really helpful customer service assistant
24 september 2026
Omdöme utan inbjudan
Svar från Liquidline
Thank you for your lovely feedback! We’re so pleased to hear you found our customer service helpful. We really appreciate you taking the time to leave us a review! 😊
Excellent service - thanks David!
Liquidline recently supported us at a large function in the midlands. It was super nice to see Tim again after his support at our last event. After setting up, he handed over to David who was ex-ce-llent in customer service. He was with us for two days and effortlessly engaged with our crowd. He tried to promote special drinks (banana matcha!) and consistently smiled and acted as a professional brand ambassador. David, you're welcome back anytime!!
16 september 2026
Omdöme utan inbjudan
Svar från Liquidline
Thank you so much for such a fantastic review! It’s brilliant to hear that Tim and David helped make your event such a success.
We’ll be sure to pass your lovely feedback on to David – we’re sure he’ll be delighted to hear that his enthusiasm, professionalism and even his banana matcha promotion went down so well! 🍌🍵
It was a pleasure supporting your event, and we’d be delighted to have David back with you anytime!
easy to order and always on time
15 september 2026
Svar från Liquidline
Thank you for your lovely review! We’re really pleased to hear that you find ordering easy and that your deliveries are arriving on time. We really appreciate your support! 😊
Always respond very quickly and…
Always respond very quickly and Charlotte was very polite and quick getting back to me with an apology. It's a pleasure dealing with you as most companies take days to return your call or emails.
Many thanks
22 september 2026
Omdöme utan inbjudan
Svar från Liquidline
Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear that you’ve found our team quick to respond and that Charlotte was able to help you promptly and professionally.
We know how frustrating it can be when you’re left waiting for a response, so it’s great to hear that our service has made a positive impression. We’ll be sure to pass your kind feedback on to Charlotte.
Thank you again for choosing Liquidline! ☕😊
I had an issue with the coffee machine…
I had an issue with the coffee machine , Liquidline quickly responded and solved the issue
21 september 2026
Omdöme utan inbjudan
Svar från Liquidline
Thank you for your lovely review! 😊 We’re pleased to hear that our team was able to respond quickly and get your coffee machine issue resolved. We really appreciate your feedback and your support! ☕
Excellent Service
Our Coffee Machine had stopped working and after contacting Liquidline they sent an engineer out the next day and kept me informed when the engineer was coming and when he was on his way.
Mike arrived he was so lovely and very helpful and fixed the problem 😊he was a breath of fresh air and a credit to your company.
Thank you once again for your fabulous service (as always) and I wouldn't hesitate in recommending Liquidline as it is always a pleasure to deal with you☺️
22 september 2026
Omdöme utan inbjudan
Svar från Liquidline
Thank you so much for your wonderful review! 😊 We’re delighted to hear that we were able to get your coffee machine back up and running so quickly, and that you were kept informed throughout the process.
It’s fantastic to hear such lovely feedback about Mike too. We’ll be sure to pass your kind words on to him — he’ll be thrilled to know how much you appreciated his help! ☺️
Thank you again for your continued support and for recommending Liquidline. It’s always a pleasure to hear that our team is providing the service we aim for! ☕
I was struggling to access my account
I was struggling to access my account, Charlotte very quickly sorted out the issue for me.
21 september 2026
Omdöme utan inbjudan
Svar från Liquidline
Thank you for your lovely feedback! We’re so pleased to hear that Charlotte was able to quickly resolve the issue and get you back into your account. We’ll be sure to pass your kind words on to her! 😊
Svar från Liquidline
Thank you for your review. I’m pleased we were able to get the issue with the subcontractor resolved for you. I’m sorry for the inconvenience caused and really appreciate your patience while we worked to get everything sorted.
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