Licenseplace Omdömen 

491
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Bought a software program from Licenseplace and had an issue with the running of the software. Sent an email to them which was responded to extremely quickly and soon had a remote session programmed... Se mer

Betygsatt 5 av 5 stjärnor

Bought Office Home and Business For MAC and installed perfectly. Didn't need any help. Downloading and followed the step by step plan. Excellent.

Betygsatt 5 av 5 stjärnor

We were having trouble getting this installed on our laptop and have had lots of calls backwards and forwards trying to fix it. The guy who called today was amazing and had it sorted within 30 minute... Se mer

Betygsatt 5 av 5 stjärnor

Great product, had a few small issues installing but the customer support was rapid and everything was up and running in no time will definitely be back for more software! Thanks again

4,6

Utmärkt

TrustScore 4.5 av 5

491 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(491)

490 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service and great value

This was very good value, so much so that I was sceptical. I then had trouble installing it and was concerned to give the company remote access to my computer. Harry was very helpful, calling me on a Saturday to try to sort it out, and then again a few days later once a file had been updated. The service could not be better.

30 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Used this company for the first time…

Used this company for the first time the other day and was really confused with instructions and setup. I emailed and got a response straight away, set up a date for them to call and help do it for me, date come and was on the pohone fpr 30 mins while they helped me complete it. Nice guy ,quick and responsive , easy peasy. Definitley recommend

29 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Installation of AutoCAD 2027…

Installation of AutoCAD 2027 complicated but solved.
I am not sure mere mortals can do this without the excellent help of the IT guys at LicensePlace who gave me a slot the next day, took over my computer (after some soul-searching and checking Trustpilot reviews) and sorted out the issues. It was all about in-built protection which is more complicated that simply turning off the firewall (which they reinstated after). However, they did it and I can crack on. Thank you.

29 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I had some difficulties getting the…

I had some difficulties getting the software to install so I set up an online session with them. My engineer, Harry, was very professional and had the system working properly within about 30 minutes. First class support!

29 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product and service!

The setup and support service was truly excellent and we were setup and working in less than an hour after starting the configuration.
Very friendly engineer with a good understanding of the software. True value for money.

28 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had issues loading Autocad 26 that I…

Had issues loading Autocad 26 that I purchased through Wowcher. Harry from the helpdesk was superhelpful and got it sort. set up an appointment for the next day and he called and sorted it out. Pleasant, polite, honest and allayed all my anxiety of giving remote access to my computer. Great service. Will definitely be buying more products from this company in the future.

26 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Can't recommend, possible security and legal ramifications

Purchased via a well known UK group buying site.

Downloaded easily enough from a generic link in the email, which also included some basic and easy to follow instructions and a document containing my licence key. Quite an easy experience actually.

However, at no point did the software ask for my freshly purchased licence number or any other credentials. The download link was completely generic - no indication that it was customised to me or preloaded the licence key in it. The instructions likewise just say "download, install, and it will work".

And yet, even without a licence key the software does work. All common sense says it shouldn't, especially given it is an Adobe product, but it does...

There was also the issue of the install only working with anti-virus software disabled, which other people have experienced, and is also noted in the instructions. I did try to install without disabling first and did indeed receive a warning. False positives are possible, but coupled with the weird licence situation I am sceptical.

Forced to conclude that the software is counterfeit or pirated. At best, I have not bought a "license" (which is what they advertise), just a copy of the software that works on my machine.

Edit.
Following on from their pretty gaslighty reply, I have sent the license information to Adobe for confirmation. Since they seemed so upset that I haven't, once I get confirmation I will publish any evidence.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Licenseplace

Svar från Licenseplace

Thank you for your review.

We strongly disagree with the conclusions drawn in your review and feel important context is missing.

First, the fact that the software does not ask you to manually enter a licence key does not indicate piracy or counterfeit software.

The product supplied is a refurbished volume licence deployment. Unlike standard retail licences, these installations do not always require manual key entry during installation, as activation can be embedded within the deployment method itself. This is normal for certain enterprise and volume licensing environments.

Second, your conclusion that the software is “counterfeit or pirated” is a serious allegation, yet no objective technical evidence has been provided to support that claim.

At no point have you provided:

a forensic malware analysis
evidence of unauthorised system modification
confirmation from Adobe that the supplied licence is invalid
technical logs proving unlawful software behaviour

Your conclusion is therefore based on personal suspicion rather than factual evidence.

Regarding antivirus warnings: false positives are a well-known industry-wide issue, particularly with enterprise deployment tools, activation components, installers, and compressed installation packages. Antivirus detection alone does not establish malware or illegality.

You also acknowledge that the software downloaded successfully, installed successfully, and functions correctly.

That directly contradicts the claim that the product is non-functional or fraudulent.

We understand that refurbished software licensing models may differ from mainstream retail consumer expectations, and we appreciate that this can raise questions. For that reason, we provide installation guides, live support, email support, and remote assistance for customers requiring additional technical help.

We stand by the legitimacy of the product supplied and reject unsupported allegations of piracy or counterfeit software.

Kind regards,
Licenseplace

Edit and update:

We reject your latest allegations and must correct several misleading statements.

First, disagreeing with your assumptions and asking for objective technical evidence is not “gaslighting.” It is standard dispute resolution.

You publicly concluded that the software is counterfeit or pirated without first contacting us for technical support or allowing any meaningful technical investigation.

Second, contacting Adobe does not automatically prove illegality or counterfeit software.

Adobe support operates within Adobe’s own commercial licensing framework and routinely does not support, validate, or provide assistance for secondary-market, enterprise, volume, or refurbished licence environments. A statement that Adobe does not recognise or support a licence through its retail channels is not equivalent to proof of piracy or illegality.

Third, your review continues to present speculation as fact.

You have still provided no:

forensic malware analysis
technical invalidation report
licence verification report
evidence that the supplied software is non-functional

Instead, you rely on assumptions based on installation method and antivirus warnings, both of which can occur in legitimate enterprise deployment environments.

We remain willing to review any objective technical evidence should you obtain it.

Until such evidence exists, your allegations remain unsupported.

Kind regards
Licenseplace

Betygsatt 5 av 5 stjärnor

Buying the software and license was…

Buying the software and license was quick and very easy. Great price, too.
Had a few problems with the initial install. The software I bought can be very troublesome. However, the technical help was very good, and they got me up and running. So, overall, good value for money, and good support.

27 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick and effective help with the…

Quick and effective help with the installation of software bought online.
Harry provided a thorough service with a nice step-by-step on what to do if a quick fix was needed later on, if a part of the issue re-emerged.

25 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Genuinely fantastic service

Genuinely fantastic service! I have not experienced customer service at such a high level for a very long time. Harry from Licensplace has been extremely patient with me, assisting me to get my new Autodesk licenses up and running. Nothing was too much effort, even supporting on a weekend! I will be recommending Licensplace to friends and family. Thanks you.

20 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely fantastic customer service

Absolutely fantastic customer service. I purchased Autocad 2026 from Licenseplace, but as I don't know much about computing, I got lost within the download instructions. I contacted Licenseplace to ask for assistance via email. Within an hour I received a reply. An appointment was made and they downloaded the program remotely. Seriously, do not hesitate in purchasing from them.

20 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant from start to finish

At 75 I found I could not install AutoCAD26 so contacted the help number.
Harry (speeks english) arranged a convinient time for me when he would remotely install the software.
He was very polite at all times and answered any question I asked.
He installed the software without any fuss and tested a few times to make sure there were no hicups.
I would highly recommend this company and would not hesitate buying anything off them again.
If I could have given more stars I would have.

20 juni 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer