Licenseplace Omdömen 

I purchased a Microsoft Office licence advertised through Wowcher, expecting a normal activation key or account-bound licence - the advert specifically promised an activation key to use online.

Instead, I received instructions involving ZIP file downloads and a different installation process from what I expected. This raised concerns, so I did not install or activate anything and requested a refund.

The response was to explain that this was an “alternative channel” and offer technical support or remote installation. However, I would not be comfortable giving remote access to my computer to an unknown third party after already having concerns about the process.

My issue is simple: the product and process supplied did not match what I reasonably believed I was purchasing, and a straightforward refund request has become far more difficult than it should have been.

A better response would have been to acknowledge the customer’s concerns and review whether the product matched the advert. The response has felt like a “the customer is wrong” approach, focused on defending their practices rather than responding to the issue.

Bought a software program from Licenseplace and had an issue with the running of the software. Sent an email to them which was responded to extremely quickly and soon had a remote session programmed in. Harry From their tech team delt with the problem extremely efficiently and had the issue resolved within a few minutes.
First rate service, would definitely recommend them and would certainly use them again.

Very professional in what they do. Help me out to highest standards. Got the software loaded onto the computer very quickly. Thank you Licenseplace.

Great product, i had a few installation problems he but Harry in customer support was brilliant and assisted me to get everything up and running in no time will definitely be back for more software! Thanks again

Great product, had a few small issues installing but the customer support was rapid and everything was up and running in no time will definitely be back for more software! Thanks again

Pure scammers
Pretending to be legit but obviously cracked files by passing authenticator software.
When challenged on this they asked for proof and when given proof they keep denying.

Very helpful and patient. Did a good job in fixing the problem that I had

I had issued while installing and the team were happy to book a call to support remotely. They got everything sorted and the person on the phone was very polite and ran me through everything they were doing. Would use them again.

very good and efficient Elroy spoke to me on the phone and was very patient and helpful very pleased!

Fantastic service and remote session setup by Ellroy. Will definitely use again for future programs!

Extremely patient with me and very helpful. Got my software up and running perfectly. Thank you

Had issues with the program running. Emailed for an appointment, a quick call and remote access and it was sorted very quickly. Great service.

Harry was super helpful as I was having trouble installing the software. Highly recommend.

We were having trouble getting this installed on our laptop and have had lots of calls backwards and forwards trying to fix it. The guy who called today was amazing and had it sorted within 30 minutes. He kept us updated with what he was doing and made it all look really simple.

How refreshing to find a company with excellent customer service. Having purchased a product and experiencing issues with installing both Erik and Elroy were absolutely brilliant, professional, took things at my pace and nothing was too much trouble. Would not hesitate in recommending them. Thank you

Really Helpful, fast, efficient and would definitely recommend.

quick efficient and friendly fix of issue

I purchased microsoft projects through wowcher. Licenseplace installed for me. Extremely professional and helpful!

Excellent communication and customer service. I made a mistake installing software and encountered an error, but they arranged a support phone call and remote session and resolved it within minutes. Very professional and an absolute pleasure to do business with. I am very pleased with all aspects and happy to recommend them to all.

I was having issues with my AutoCad 26 and after, (although 20 mins late), a very very long phone call and screen share session the amazing tech guy installed 27 for me and fixed the issue. mindblowingly good free service for such a low cost software. I litrally dont know how they do it!