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Very grateful! Fast Response and amazing customer satisfaction :) Helped me solve a double-charge problem.

I was having issues with my Microsoft Office suite items working and went to my original purchase email (always keep these) to get the product key to input. I did several times, and finally reached out to the company I had received it from explaining my situation. Wasn't expecting much more than an 'Oh well' type message, but instead received a new product code with complete blow by blow instructions (with images) that was truly helpful. Excellent customer service!!

Not only did they re-issue vouchers for a movie that we had to cancel last minute for a family emergency…but they were quick to respond, no questions asked kind of service and resent vouchers to make things easier!!

Superb services fast and reliable

I’m very grateful for the swift customer service reply I received on a Saturday! With the correct solution, no less. You can feel the passion and attentiveness even via email.

Katie at Instacart was extremely helpful and provided excellent customer service.

10/10 customer service and an amazing deal!

Prompt response with great detail on how to address the issue. Was able to resolve quickly due to the great support.

I was originally given a version of MS Office Pro as a gift and activated the software on my computer in 2023.

Fast forward to July 2026, I had an issue on my desktop and needed to replace the hard drive. YIKES
Something that is never a pleasant experience.

Part of that reset was reloading all my software and program apps. Part of which included the Office Pro loaded on my computer years early.

However, when we went to reloading the app via MS using the product key, I was receiving error messages, regardless of the many attempts!

Out of frustration I contacted Launching Deals to see if they could lend a hand. The response was amazing and somewhat unexpected.

After a few emails to determine what error's, I was encountering, their response was swift and action very welcome!

Launching Deals sent me a new product key for the Office version I had, and it resolved my issue 100%.

I am extremely grateful for their unwavering support and for accepting responsibility even when it was not their failure.

Kindest regards,

Ed R.

Awesome service. I received feedback regarding an issue I was encountering installing an application and the response time was within minutes when I didn't expect a reply until the next day. All I can say, I'm a VERY happy customer!

I know them as “Dining Dollrs”. I had five star service! I requested a refund so I could use my Dining Dollars appropriately (previously, I didn’t know how to use them the way I thought). I asked them to refund my Dining Dollars via support(at)diningdollars.com; they replied the same day and took care of my request. I was very pleased with their response time and the outcome.

Made my first purchase through Launchingdeals recently and have to say they have been amazing to work with. I was a bit skeptical about buying a software download but decided the price was low and worth the try. I made my purchase and then unfortunately had an issue with registering. Keep in mind this was a Sunday afternoon. I immediately sent an email over requesting some assistance with my issue. Imagine my shock when I got a response within the hour providing additional support and detailed steps to follow. All on a Sunday. My issue was resolved and everything is working as expected. Love a company with great customer service I recommend shopping with them.

They have great products and their customer service is fantastic. I explained my issue to the customer service department and they had the solution that helped me fix my issue. I will be back for more of their products. Thank you.

Was having issues with my redemption code I have reached out and my issue was resolved thank you so much would recommend anytime

When I had an issue with a key provided by LaunchingDeals, they immediately replaced it with another (working) key and provided detailed instructions on how to install the new key. They did not dismiss my concerns and immediately provided me with the fix. In a day where customer service is becoming more dismissive of customer concerns, it's a breath of fresh air to work with a company that solves its customers' problems.

Ordered some software but didn’t attempt to install until a year later. When I tried, I received a message that my purchase had already been redeemed. A quick note to customer service, and the problem was resolved in very short order. Great customer service. Great price on the software as well.

I accidentally ordered Microsoft Office for Windows instead of Mac, but the Launching Deals support team resolved my issue immediately by providing the correct version. I’m incredibly grateful for their swift support and prompt responses to all my emails. I sincerely appreciate the team’s help—keep up the great work!

I had an issue with a Groupon purchase. Sent an email on a Saturday - honestly with very low expectations of a response. They responded within hour via email- clarified and fixed the issue on a Sunday morning so I could use it as planned. Exceptional customer service!

Had an issue with the promotion. I was emailing back and forth for two days. They finally got it resolved! No hassle. Thank you

I reached out to them when I got the wrong Windows 11. They responded quickly and did everything they could to help fix the issue. Thank you for your excellent customer service.