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Lark Music Omdömen 

459
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

As a restorer, dealing with Lark Music is a pleasure: they fully understand the needs of the musicians, they respond and pay for the repairs ever so promptly. We have had a relationship of trust with... Se mer

Betygsatt 5 av 5 stjärnor

Good and straight forward renewal procedure. Added an instrument and reduced public liability. Premiums went up a bit. Not made a claim for all time I have been with them so not sure about quibbling o... Se mer

Betygsatt 5 av 5 stjärnor

Exceptional company and exceptional customer service. I was well taken care of by Sam, he was so helpful, patient, had an excellent understanding of how the company works and it made me trust the comp... Se mer

Betygsatt 5 av 5 stjärnor

Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Se mer

Företaget har svarat

Företagsinformation

  1. Försäkringsbolag

Om Lark Music

Skrivet av företaget

Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.

For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.

We provide musical instrument insurance for a wide range of instruments and music equipment, including

Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.

Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.

What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.

Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.

At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.

VISIT OUR WEBSITE

Why musicians trust Lark Music

Skrivet av företaget

With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
Get a quote online in minutes
We pay over 95% of claims received*
Fast, specialist claims handled by music experts
Accidental damage, loss and theft covered in the UK & Worldwide
Hire costs covered, and you can choose your own repairer
Public Liability and Personal Accident cover available
Flexible policies, making changes is easy through your online account
*95% claims payout rate based on claims between Nov 2024 and Nov 2025.

Specialised but simple, flexible cover.

Single or multi-instrument policies. If you play it, we'll cover it.

Designed by musicians for musicians.

Kontaktuppgifter

Get a quick online quote

Policies from just £25 a year. Single or multi-instrument cover.

4,8

Utmärkt

TrustScore 5 av 5

459 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(459)

459 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Quick and easy process

Quick and easy process, and easy to add or remove instruments.

14 september 2026
Logotyp för Lark Music

Svar från Lark Music

Thank you for your review. We're delighted to hear that you found the process quick and easy, and that managing your instruments on the policy has been straightforward.

Betygsatt 5 av 5 stjärnor

Lauren Lark Music were great in dealing with…

Lauren from Lark Music was fantastic in dealing with an accident with my daughter’s cello. Highly recommended!!

22 september 2026
Omdöme utan inbjudan
Logotyp för Lark Music

Svar från Lark Music

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Lauren was able to help following the accident involving your daughter's cello. We understand how upsetting instrument damage can be, and we're pleased we could support you through the process.

Betygsatt 5 av 5 stjärnor

What can I say about Lark music…

What can I say about Lark music insurance, total professionalism. Have a claim, NO problem, phoned on a Monday resolved on Tuesday. Not many companies (if any) that could deal with a claim that quick. The person that dealt with me Lisa lathwell a pleasure to speak to, nothing was too much trouble. Assured me that my claim would be dealt with swiftly and it was. I would and will recommend Lark insurance to all my musician friends to go with them.

21 september 2026
Omdöme utan inbjudan
Logotyp för Lark Music

Svar från Lark Music

Thank you so much for the review and glad we exceeded your expectations. Lisa is a rockstar!

Betygsatt 5 av 5 stjärnor

The waiting time was not too long

The waiting time was not too long. The person I spoke to was very polite and efficient. The transaction didn't take very long.

14 september 2026
Logotyp för Lark Music

Svar från Lark Music

Thank you for your review. We’re delighted to hear you found our team polite and efficient, and that we were able to assist you quickly. Thank you for choosing Lark Music Insurance.

Betygsatt 2 av 5 stjärnor

Frustrating

Tried to create an online account to pay my annual fee. Didn’t work. Tried phoning all morning - didn’t work (I was later told it was staff training on a Monday morning?). So I went into local branch of Howdens who were very kind and friendly but couldn’t get through either! But they did send you an e mail. I later managed to do it all on line. Paid in full. Someone from your office phoned me after that!
Today I’ve received renewal documents saying my policy is due for renewal!

14 september 2026
Logotyp för Lark Music

Svar från Lark Music

That is frustrating. I'm sorry it wasn't easy for you to renew when you wanted to but appreciate your persistence. Your documents were printed same day as your renewal email so just a delay in getting to you. Now you have an online account that won't happen next year. Thank you for choosing us again.

Betygsatt 5 av 5 stjärnor

Good price. User-friendly website.

It was extremely easy to renew my guitar insurance. The Lark Music website is very clear and user-friendly.

14 september 2026
Logotyp för Lark Music

Svar från Lark Music

Thank you for your kind review. We're delighted to hear that renewing your guitar insurance was straightforward and that you found our website clear and user-friendly. Thank you for choosing us!

Betygsatt 5 av 5 stjärnor

Great Service

Lauren who dealt with my claim was sympathetic to my situation and communicated promptly with me and the repair shop involved. Lark settled my claim with minimal fuss, very pleased.

21 september 2026
Omdöme utan inbjudan
Logotyp för Lark Music

Svar från Lark Music

Thank you for your kind review. We're delighted to hear that Lauren was able to support you throughout your claim and keep everything running smoothly. It's great to know the process was straightforward and that we could deliver the service expected.

Betygsatt 5 av 5 stjärnor

Easy to arrange

Very easy to do; and a reasonable price for the cover.

10 september 2026
Logotyp för Lark Music

Svar från Lark Music

Thank you for your review. We're pleased to hear you found arranging your cover quick and straightforward, and that you felt it was competitively priced.

Betygsatt 5 av 5 stjärnor

Lauren at Lark was great

Having had a 23kg suitcase worth of gear stolen in the hands of Ryanair I was absolutely delighted by Lauren's help at Lark Music to get a prompt payout in time for me to re-purchase equipment i needed for work.

21 september 2026
Omdöme utan inbjudan
Logotyp för Lark Music

Svar från Lark Music

This is exactly why Lark Music exists! We're sorry to hear your equipment was stolen, but we're delighted that Lauren was able to support you through the claims process and get you set back up. We'll be sure to pass your kind feedback onto Lauren who will be pleased to hear this.

Betygsatt 5 av 5 stjärnor

Clear instructions

Clear instructions. Easy to follow.

2 september 2026
Logotyp för Lark Music

Svar från Lark Music

Thank you for your review, we're really pleased to hear this. We appreciate you taking the time to share your feedback.

Betygsatt 5 av 5 stjärnor

Customer focussed.

Timely reminder. Clear information and very customer focussed staff on the phones.

3 september 2026
Logotyp för Lark Music

Svar från Lark Music

Thank you for your kind review. We're delighted to hear that our team provided clear information and a customer-focused service. We really appreciate your feedback and look forward to supporting you again in the future.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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