As a restorer, dealing with Lark Music is a pleasure: they fully understand the needs of the musicians, they respond and pay for the repairs ever so promptly. We have had a relationship of trust with... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good and straight forward renewal procedure. Added an instrument and reduced public liability. Premiums went up a bit. Not made a claim for all time I have been with them so not sure about quibbling o... Se mer
Exceptional company and exceptional customer service. I was well taken care of by Sam, he was so helpful, patient, had an excellent understanding of how the company works and it made me trust the comp... Se mer
Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Se mer
Företaget har svarat
Företagsinformation
Om Lark Music
Skrivet av företaget
Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.
For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.
We provide musical instrument insurance for a wide range of instruments and music equipment, including
- Guitars
- Violins
- Violas
- Cellos
- Harps
- Pianos
- Keyboards
- Brass instruments
- Woodwind instruments
- Percussion
- Drums
- Electronic music gear
- And more
Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.
Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.
What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.
Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.
At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.
Why musicians trust Lark Music
Skrivet av företaget
- With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
- You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
- After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
- Get a quote online in minutes
- We pay over 95% of claims received*
- Fast, specialist claims handled by music experts
- Accidental damage, loss and theft covered in the UK & Worldwide
- Hire costs covered, and you can choose your own repairer
- Public Liability and Personal Accident cover available
- Flexible policies, making changes is easy through your online account
- *95% claims payout rate based on claims between Nov 2024 and Nov 2025.
Specialised but simple, flexible cover.
Single or multi-instrument policies. If you play it, we'll cover it.
Designed by musicians for musicians.
Kontaktuppgifter
One Creechurch Place, EC3A 5AF, London, Storbritannien
- +44 (0)333 188 6582
- music@larkmusic.com
- larkmusic.com
Get a quick online quote
4,8
Utmärkt
460 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer focussed.
Timely reminder. Clear information and very customer focussed staff on the phones.
3 september 2026
Svar från Lark Music
Thank you for your kind review. We're delighted to hear that our team provided clear information and a customer-focused service. We really appreciate your feedback and look forward to supporting you again in the future.
Svar från Lark Music
Thank you for your kind review.
Svar från Lark Music
Thank you for choosing us!
I have been a customer with Lark (et…
I have been a customer with Lark (et al) for many years now. But I cannot access my new policy documents - because my email address is not recognised. However, my email address is on my Statement of Fact sheet? Please clarify.
1 september 2026
Svar från Lark Music
Thank you for being a valued long-standing customer. We're sorry to hear you had some difficulty accessing your policy documents. We understand our customer service team was able to help and that you can now view all of your documents through your online account. If there’s anything else we can assist with, please don't hesitate to get in touch.
Great service
Great service: easy to set up, and responsive assistance when needed - definitely recommended!
10 september 2026
Svar från Lark Music
Thank you for your kind review. We're delighted to hear that you found the service easy to set up and that our team was able to assist when needed. We really appreciate your recommendation!
I spoke to a very nice person and he…
I spoke to a very nice person and he organised the for next years insurance
10 september 2026
Svar från Lark Music
Thank you for your kind review.
It’s as good as it gets with good cover…
It’s as good as it gets with good cover terms.
13 augusti 2026
Svar från Lark Music
Thank you for your review. We're delighted to hear you feel our cover and policy terms offer such great value. We appreciate your feedback and your continued support.
Svar från Lark Music
Thank you for your kind review and recommendation.
Svar från Lark Music
Thank you for your feedback.
Quality’s of Service from my re…
Quality’s of Service from my re application for another year
1 september 2026
Svar från Lark Music
Thank you for your review.
It was very easy to update
It was very easy to update the insurance after the purchase of a new instrument. Very helpful people at the end of a telephone call. Very happy with the service and price
1 juli 2026
Svar från Lark Music
Thank you for your kind review. We're delighted to hear updating your cover was straightforward and that our team provided helpful service at a price you're happy with.
Svar från Lark Music
Thank you for your review.
Really easy to get cover thank you
Really easy to get cover thank you. I then followed up with a phone call which was answered promptly and I really appreciated it.
1 september 2026
Svar från Lark Music
We're so pleased to hear you found the process easy and our team helpful. Thank you for choosing Lark Music to protect your new instrument.
Renewal done quickly and efficientlyly…
Renewal done quickly and efficiently although I was slightly late renewing my policy. Grateful for the understanding and ease with which it was done. Thank you!
Margaret
1 september 2026
Svar från Lark Music
Thank you for your review. We're glad we could help keep your instruments protected and that you were happy with the service and price.
Svar från Lark Music
Thank you for your review.
Friendly help with renewal
Friendly help with renewal and simple process when I claimed a couple of years ago.
7 september 2026
Svar från Lark Music
Thank you for your review.
Lark Music is exceptional
Lark Music is exceptional
I had a claim last year with an instrument I insured with Lark and it was delt with straight away with professionalism and Efficiency
I would highly recommend them.
Worth every penny
7 september 2026
Svar från Lark Music
Thank you for your wonderful feedback. It's great to hear you received helpful support and are happy with both the service and value of your cover.
Easy to look at all the Terms &…
Easy to look at all the Terms & Conditions and cover not expensive for my 3 saxes.
7 september 2026
Svar från Lark Music
Thank you for your review. We're delighted to hear you found the cover affordable and the policy details easy to understand.
Svar från Lark Music
Thank you for your feedback.
So refreshing to be able to talk to a…
So refreshing to be able to talk to a member of the team rather than a robot in an online chat!
Calls answered promptly.
Needed to update details via POA. All sorted within 24 hours.
A very satisfactory experience.
Thank you!
7 september 2026
Svar från Lark Music
Thank you for your kind review. We're delighted to hear updating your cover was straightforward and that our team provided helpful service at a price you're happy with.
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