As a restorer, dealing with Lark Music is a pleasure: they fully understand the needs of the musicians, they respond and pay for the repairs ever so promptly. We have had a relationship of trust with... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good and straight forward renewal procedure. Added an instrument and reduced public liability. Premiums went up a bit. Not made a claim for all time I have been with them so not sure about quibbling o... Se mer
Exceptional company and exceptional customer service. I was well taken care of by Sam, he was so helpful, patient, had an excellent understanding of how the company works and it made me trust the comp... Se mer
Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Se mer
Företaget har svarat
Företagsinformation
Om Lark Music
Skrivet av företaget
Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.
For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.
We provide musical instrument insurance for a wide range of instruments and music equipment, including
- Guitars
- Violins
- Violas
- Cellos
- Harps
- Pianos
- Keyboards
- Brass instruments
- Woodwind instruments
- Percussion
- Drums
- Electronic music gear
- And more
Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.
Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.
What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.
Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.
At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.
Why musicians trust Lark Music
Skrivet av företaget
- With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
- You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
- After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
- Get a quote online in minutes
- We pay over 95% of claims received*
- Fast, specialist claims handled by music experts
- Accidental damage, loss and theft covered in the UK & Worldwide
- Hire costs covered, and you can choose your own repairer
- Public Liability and Personal Accident cover available
- Flexible policies, making changes is easy through your online account
- *95% claims payout rate based on claims between Nov 2024 and Nov 2025.
Specialised but simple, flexible cover.
Single or multi-instrument policies. If you play it, we'll cover it.
Designed by musicians for musicians.
Kontaktuppgifter
One Creechurch Place, EC3A 5AF, London, Storbritannien
- +44 (0)333 188 6582
- music@larkmusic.com
- larkmusic.com
Get a quick online quote
4,8
Utmärkt
459 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very very happy with Lark Music's help…
Very very happy with Lark Music's help and services.
Prompt reply, personal support and quick help with claims.
Especially Lisa Lathwell and Steph Hammond have helped my alot in the past.
Thank you!
21 september 2026
Omdöme utan inbjudan
Svar från Lark Music
Thank you for your lovely feedback. We're so pleased to hear you've been happy with the support you've received and that Lisa and Steph have been able to help. We'll make sure your kind words are shared with them.
Simple and straightforward
Renewing cover was easy and straightforward. We also had to add an instrument during the term and that was simple enough to do.
21 september 2026
Svar från Lark Music
Thank you for your review and for choosing us to protect your instruments
It was quick and easy to quote and pay
It was quick and easy to quote and pay. A few days later, just as easy to amend the policy. We have not yet had to make any claims, but purchasing was smooth.
20 september 2026
Svar från Lark Music
Thank you for your review, we're pleased to hear the quotation, purchase and policy amendment process was smooth and easy. Thanks for choosing us to protect your instruments
Safe cover
I insure several instruments with Lark and have found them trustworthy and reasonably priced.
13 september 2026
Svar från Lark Music
Thank you for your kind review and choosing us to protect your instruments.
Very easy to renew and extend the…
Very easy to renew and extend the policy to cover additional instruments.
18 september 2026
Svar från Lark Music
Thank you for your review. We're delighted to hear it was easy to renew your policy and add cover for your additional instruments.
All straightfoward
All straightfoward. Quite pleased to do a contact renewal rather than continuing direct debit.
11 september 2026
Svar från Lark Music
Thank you for your review. We're pleased to hear the renewal process was straightforward. Thank you for continuing to choose Lark Music!
easy to update and responsive
So easy to update my details, and the staff responded to my question about my policy coverage amazingly quickly.
18 september 2026
Svar från Lark Music
Thank you for your wonderful feedback! We're delighted to hear that updating your details was easy and that our team was able to provide the service you expect.
excellent
Easy to get a quote and tailor requirements. Helpful when I needed to phone and ask for clarification Reasonably priced. thank you
16 september 2026
Svar från Lark Music
Thank you for your review. We're delighted to hear you found it easy to get a quote and tailor your cover to your requirements. It's also great to know our team were able to help when you needed clarification. Thank you for choosing us.
The member of staff I dealt with over…
The member of staff I dealt with over the phone was extremely professional and extremely knowledgeable and supportive whilst very friendly.
15 september 2026
Svar från Lark Music
Thank you for your kind review. We're proud of our experienced team and are delighted to hear they were able to provide you with great service.
keeping in touch invaluable
keeping in touch invaluable. reminders about renewals, giving chance to review values.
9 september 2026
Svar från Lark Music
Thank you for your review. We're delighted to hear that our renewal reminders and regular contact have been helpful.
*****
Quick, helpful, friendly correspondence and sorting of my claim. Thank you so much!
23 september 2026
Omdöme utan inbjudan
Svar från Lark Music
Thank you for your review. We're delighted to hear your claims experience was straightforward. We'll be sure to pass on your feedback to the team.
I was very pleased to work with Lark…
I was very pleased to work with Lark Music on my instrument insurance. Their level of service struck me as very good!
3 september 2026
Svar från Lark Music
Thank you for your kind review. Our team takes great pride in delivering excellent service, and their years of experience help ensure customers receive the support and expertise they need.
Very easy to set up Direct Debit online…
Very easy to set up Direct Debit online which is my preferred method of payment. Peace of mind that my instruments are protected. Thanks :)
10 september 2026
Svar från Lark Music
Thank you for taking the time to leave a review, we're please you found setting up your Direct Debit was quick and easy and that you can enjoy peace of mind knowing your instruments are covered.
Renewal easy and without fuss
8 september 2026
Svar från Lark Music
Thank you for taking the time to leave a review. We're pleased to hear that your renewal was straightforward and without fuss. Providing a simple, efficient service for musicians is important to us, and we appreciate your feedback.
Ease to change policy and the renewal…
Ease to change policy and the renewal process too👍
8 september 2026
Svar från Lark Music
Thank you for your review! We're delighted to hear that you found both the policy changes and renewal process easy to manage. We aim to make insurance as straightforward and hassle-free as possible, so it's great to know we've delivered that experience for you.
Customer rep was very patient
Customer rep was very patient in recording the list of additions to the policy. He sounded a bit fed up and I don’t blame him - it was a laborious task which he said I could have done online. I didn’t realise that before the call so I apologised to him. No criticism of him from me at all. He made it easy for me to get the task done.
15 september 2026
Svar från Lark Music
Thank you for taking the time to leave a review. We're delighted to hear that our team member was able to help make the process as straightforward as possible for you. Adding multiple instruments can sometimes be a lengthy task, but we're always happy to assist when needed.
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