The measurement that they said they would send was shorter than advertised. I’ve been trying to get a response from the company but to no avail. I have sent numerous emails and have got nothing back... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The items purchased were described in detail on the listing including one critical dimension that other sellers ignored. Whilst the cost per unit was higher than I was comfortable with, this was the o... Se mer
Have bought before from Lancashire Lighting, but still checked for competitive price. It turns out they were the cheapest for this item, so I ordered from them again. The two lights ordered were well... Se mer
Ordered Thursday paid for next working day courier wasn’t expecting it Friday, but would expect Monday but it’s still not turned up at end of Tuesday no updates very poor. Left feelin bin scammed If... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to Lancashire Lighting, your one stop online lighting megastore bringing you high quality lighting at discounted prices. We are one of the most well-known and reputable lighting wholesalers in the UK. We are a small family-run business who operate on a national scale. You will find a wide selection of products for the home and garden all at discounted prices. For the past 70 years we have been supplying lighting to high-street retailers and the general public. We have accounts with all leading lighting manufacturers such as: Inspired Lighting, Dar, Diyas, Mantra, Searchlight, Eglo, Endon, Philips plus many more.
Kontaktuppgifter
2,8
Medel
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My floor lamp based arrived damaged I…
My floor lamp based arrived damaged I phoned and sent emails with pictures and no-one replied back to me. Kept trying to phone no answer and left message and no one got back. Still waiting.
30 april 2024
I like to shopping fone zone is very…
I like to shopping fone zone is very good
10 maj 2024
Omdöme utan inbjudan
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY! Last September I ordered a beautiful chandelier from Lancashire Lighting. It cost £368. Unfortunately when it arrived my de orators hadn't been in to plaster and paint the room, so I opened the packaging to check everything, and thought all was in order. When eventually I was ready to install the light fitting I contacted my electrician and arranged a date to come and fit it. All went well until it came to fitting the crystals. To my horror we were 96 short. After months of telephoning, being promised to return calls nothing happened. Eventually I contacted Trading Standards who also had various contacts (emails,calls etc.)being told the crystals would be posted out, what day they would arrive absolutely nothing happened. They were eventually given a mobile number for the manager which constantly rings out and cuts off. DISGRACEFUL WAY TO MANAGE A BUSINESSES. IF YOU WOULD LIKE ME TO REMOVE THIS REVIEW, SEND MY 96 CRYSTALS FOR MY CHANDELIER!!!
1 september 2023
Omdöme utan inbjudan
The wisteria wall lights arrived well…
The wisteria wall lights arrived well packaged, they really are beautful and exactly what I was after.
The only reason I haven't given 5 stars is because the communication from the retailer was not that good. After several different methods of trying to get in touch for an update non of which were responded to, I did eventually get through to a person on the phone who said they would contact the warehouse and a day later I received a delivery notification for 24hr delivery. From purchase to delivery it took 7 full working days, not the anticipated 2-3 working days. so consider this if you have got an electrician planned. Other than that ordering on the website was very easy and I'm really pleased with my purchase.
22 april 2024
Terrible service
Terrible service. All attempts to communicate with you either written or by phone are ignored.
Avoid. I am still waiting for my order to be delivered…in silence.
Terrible company.
Further reply from Lancashire Lighting. Thankfully PayPal are more responsive and received refund from that direction. No I am not waiting for either a delivery or reply from Lancashire Lighting. I tried several times contacting you where my order was via phone (constant answerphone that nobody bothers to reply to) and several emails. Zero communication. Not difficult but made difficult by lack of or inadequate staff.
18 april 2024
Svar från Lancashire Lighting
Hi,
I noticed that you opened a PayPal case requesting cancellation of your order, which we have processed. As a result, you have been refunded. I'm unsure why you might still be expecting the order. Could you please confirm if everything is clear on your end now?
Items in stock/ordered/delivered as…
Items in stock/ordered/delivered as quoted/happy customer.
15 april 2024
F A N T A S T I C
Coniston crystal luminaire table lamp I have purchased the ceiling fitting Table lamp And I am now waiting for delivery of the matching floor lamp Lit or unlit these lamps look beautiful A little bit of “bling” Excellent delivery service and after sales if needed So glad I choose these lamps and company to buy from
Well done everyone!
13 april 2024
Efficient service and excellent product.
10 april 2024
Three (3) Stars
Three (3) Stars , but my rating could have been Five (5) !
We paid £9.00 for next day delivery and lamp arrived a day later than expected .
18 mars 2024
Excellent all round
6 mars 2024
Fantastic service start to finish👍👍
Ordered 2 Mantra KAZZ lights from Lancashire lights. Dispatched and arrived with 48 hours. Packages were packed securely for delivery. Simple process from start to finish. Thank you Lancashire lights.
11 mars 2024
Reasonable price but not so sure about…
Reasonable price but not so sure about offer ends slogan. Not so sure on keeping the customer in the loop on delivery. Bearing in mind l nevet spoke to anyone the robot ordering went well.
12 mars 2024
Item not arrived yet
20 februari 2024
Svar från Lancashire Lighting
Hello,
Thank you for bringing your concern to our attention regarding the claim of 'item not received.' Upon reviewing the tracking information (C00HHA0463282468) provided by Evri, it appears the item was successfully delivered and signed for by you. Could you please confirm if there has been a misunderstanding or if the information is incorrect?
Best regards.
Recieved a faulty item
Recieved a faulty item, no answer to my emails with picure as proof of fault. Called three times now and promised arrival, oh hang on not sent...I'll call you back...no call.
Don't use this company!
17 januari 2024
Omdöme utan inbjudan
Great service, great products
We've purchased several items ove rthe past couple of years from Lancashire Lighting and the service, the delivery and the products have always been excellent
6 januari 2024
I was happy enough with the service but…
I was happy enough with the service but not the actual lamp shades. I like the colour but these shades are not well made. The fabric looks blistered or maybe un-ironed and that is disappointing. Also the room is darker with these shades because of the pleats.
2 februari 2024
Satisfied customer
Clear website descriptions/dimensions. Delivery in promised timeframe
20 januari 2024
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