The measurement that they said they would send was shorter than advertised. I’ve been trying to get a response from the company but to no avail. I have sent numerous emails and have got nothing back... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The items purchased were described in detail on the listing including one critical dimension that other sellers ignored. Whilst the cost per unit was higher than I was comfortable with, this was the o... Se mer
Have bought before from Lancashire Lighting, but still checked for competitive price. It turns out they were the cheapest for this item, so I ordered from them again. The two lights ordered were well... Se mer
Ordered Thursday paid for next working day courier wasn’t expecting it Friday, but would expect Monday but it’s still not turned up at end of Tuesday no updates very poor. Left feelin bin scammed If... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to Lancashire Lighting, your one stop online lighting megastore bringing you high quality lighting at discounted prices. We are one of the most well-known and reputable lighting wholesalers in the UK. We are a small family-run business who operate on a national scale. You will find a wide selection of products for the home and garden all at discounted prices. For the past 70 years we have been supplying lighting to high-street retailers and the general public. We have accounts with all leading lighting manufacturers such as: Inspired Lighting, Dar, Diyas, Mantra, Searchlight, Eglo, Endon, Philips plus many more.
Kontaktuppgifter
2,8
Medel
1 tn omdömen
Ber kunder att lämna omdömen
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Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service product as described…
Excellent service product as described would definitely recommend 👍
13 februari 2025
Very pleased
Fast delivery, very well packaged, accurate description on website, good price.
2 april 2025
Omdöme utan inbjudan
Avoid!
Ordered an in stock item on 23rd February, with estimated delivery in 2-3 working days. 2nd April, still no item and no communication. Live chat is not actually live - managed to get a response once and was told item was due into stock within 2 weeks. Further live chat, no response, emails are not replied too and telephone isn't working.
2 april 2025
Omdöme utan inbjudan
AVOID LANCASHIRE LIGHTING!
I made an order of sockets and light switches for my new kitchen - several of the items were damaged due to non-existent protective packaging - notified Lancashire Lighting immediately via their ”live chat” which is useless - far from being live I just received “missed live chat emails” which were unhelpful - in the end they agreed to replace damaged items but they never arrived - AVOID THIS COMPANY - you can’t speak to them on the phone and their communications/customer service are appalling, plus they do not send or refund for damaged items - I contacted Trendi Switch direct and they sent me replacements free of charge by next day delivery - that is proper customer service.
15 mars 2025
Omdöme utan inbjudan
Beautiful Glass Light Fitting!
All round excellent service will definitely use in future...Thank You!🙂
13 mars 2025
I am still waiting for my order that…
I am still waiting for my order that should have arrived in2-3 days and they have not acknowledged my emails to solve the issue
10 mars 2025
Still in the box waiting for electrian…
Still in the box waiting for electrian but arrived very quickly look great too
8 mars 2025
Late and no communication
Order placed Saturday so 1st working day was Monday 10th. By Thursday (day 4) my account was still showing “processing”. I used live chat who, after checking with the warehouse, said it would be “delivered tomorrow”. On Friday, with status still showing “processing” and no despatch email with tracking I emailed to ask for confirmation. NO RESPONSE. But Friday evening I received email and text from Fed-ex to say delivery would be Monday 17th. This was 2-3 day delivery! The confirmation email when I ordered and their website both say Lancashire Lighting will email upon despatch and send a text on the day of delivery. THEY DON’T. The product is fine but the customer service is not. As others have said, delivery is not 2-3 days and communication is non existent.
17 mars 2025
Omdöme utan inbjudan
Great fast service
10 mars 2025
Good descriptions of lights
Good descriptions of lights, with measurements and photos. Got a 5% discount for being a new customer. We paid extra for next day delivery and they arrived in time and in perfect condition.
9 mars 2025
Extensive Range of Quality Products
Extensive range of quality products, was able to find just the right base for the designer lampshade I'd purchased.
20 februari 2025
Good to have an efficient service, not always the case these days
Quick and efficient service, good price and quality lights
12 februari 2025
My apologies as I ordered the incorrect…
My apologies as I ordered the incorrect battery for the vacuum cleaner.
5 februari 2025
No stars for Lancaster lightingIf I could I would give no stars I paid…
If I could I would give no stars I paid for a light fitting almost 3 weeks ago no contract from them whatsoever emails ignored phone calls only to get a recorded message they have totally ingnored me
I have now taken out a payment dispute and to my knowledge they are ignoring them too
I will eventually get my money refunded awful company
EVENTUALLY you reply on this website your correct it did eventually turn up and I closed the case to date no email no response from this company at all still I would give no stars your customer service is non existent
“your second reply arrogance speaks for itself”
21 januari 2025
Svar från Lancashire Lighting
Thank you for your review. However, according to our tracking information, the package was delivered and signed for by you. Could you please confirm if this is not the case?
https://www.parcelforce.com/track-trace?trackNumber=PBCC0253279001
Perfect! glad you received your delivery, that's all that matters! All the best!
Very speedy delivery.
8 januari 2025
Great customer service nothing was to…
Great customer service nothing was to much trouble
14 januari 2025
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