Kovaria Omdömen 

187
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My arthritis doctor suggested injections and surgery if injections didn't work. I read about Kovaria and decided to give it a try. After just a week I saw a difference in my thumb. I wasn't able to... Se mer

Betygsatt 3 av 5 stjärnor

I am only two weeks using this item. I am having less numbness and less intense numbness. I am waiting to see what happens after a longer period of use before giving a higher rating. It is worth tr... Se mer

Betygsatt 5 av 5 stjärnor

Didn't think this would work ,how wrong i was. This doe's everything you said it would ,and more i use this every night for 20mins, still some tingling, but this wrap has reduced it immensely already,... Se mer

Betygsatt 5 av 5 stjärnor

Hola Buenos Dias Si Quiero Agradecer Alos Poderosos Productos An sido de Gran Bendiciones me an Ayudado A Disminuir el Dolor de mis Manos Yo Les Doy Una Resena de 100 💯 Estrellas Y Muchas Bendiciones... Se mer


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

187 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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4,2

Alla omdömen

(187)

184 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

I was told that I needed Carpel Tunnel…

I was told that I needed Carpel Tunnel surgery. I know surgery doesn't always help. Then I saw your add fo1r the Thera Wrap & I said why not try it because you offer a 90 money back guarantee. Since I have been using Thera Wrap my hands feel great. No more numbness, tingling or pain. Before, I couldn't hold my phone for more than 10 minutes & now, I can hold it all day with no symptoms. My hands are much stronger & now I can open jars with no problem. I purchased 2, one for each hand. I do it for about 30 minutes at night. I am so happy I purchased Thera Wrap. I highly recommend it. You have nothing to lose. Your hands fill feel so much better.

24 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Seems to help new one has shorter…

Seems to help new one has shorter battery life than my first one what did you change and its not as wide looks like differen product

12 maj 2026
Omdöme utan inbjudan
Logotyp för Kovaria

Svar från Kovaria

Hello Les,

Thank you for bringing this to our attention. We haven’t made any changes to the product design or specifications, so the therapy function and intended performance remain the same.

Small differences in appearance, fit, or battery duration can sometimes occur between production batches due to manufacturing tolerances, materials, or component variations. This can make one unit appear slightly narrower or feel different from another, even though it is the same product model.

If the battery life seems significantly shorter than expected, please send us a short video showing:
• the device charging while plugged into a wall socket
• the indicator light/status
• the device turned on during use

You can email the video to Support@kovaria.com so our support team can take a closer look for you.

Thank you.

Best,
Sthef

Betygsatt 4 av 5 stjärnor

Definite Improvement

I have been using these for just over 3 weeks and the numbness in my hands is definitely better. They are easy to wear and you can still do things whilst wearing them. If you use them on high heat, then they will need charging after 2 uses, and they take a bit of time to charge fully, but once you realise that, then you should not be caught short.

17 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

tried 2 different ones from amizon and they broke had your name on them

tried 2 different ones from amizon and they are broke

20 april 2026
Omdöme utan inbjudan
Logotyp för Kovaria

Svar från Kovaria

Hello,

Thank you for taking the time in giving us a review.

We’re sorry to hear about your experience. Please note that we do not sell our products on Amazon, so those items were not purchased through our official store and may not have come from an authorized source.

To ensure you receive a genuine product covered by our support and warranty, we recommend purchasing directly from our official website only.

Thank you.

Best,
Sthef

Betygsatt 1 av 5 stjärnor

No order ever received.

I ordered on April 13. It is May 3rd. I have never received my order or any update.I have asked for a refund, have no response.

14 april 2026
Logotyp för Kovaria

Svar från Kovaria

Hello Terry,

Good day!

I apologize if you still have not received your order.
Please note that shipping delays is beyond our control.
According to the tracking information, your package is still with customs but don't worry, it will surely be delivered soon.

As for your request, we are able to respond to each of your emails.
Should you require proof, we can provide them to you privately.

We are consistent in giving you an update regarding your order.
That said, I will make a follow up with our courier to expedite the shipping process.

If there's still no shipping update within 48 hours, we would be happy to ship a replacement or a refund depending on your preference.

Thank you for taking the time in giving us a review and once again I apologize for the inconvenience.

Best,
Sthef

Betygsatt 4 av 5 stjärnor

I love my product when it comes to reducing hand numbness and pain

I love my product when it comes to releasing my carpal tunnel and osteoarthritis pain. I use my hands a lot for gardening and find the pain afterwards is pretty painful. Since I got this light therapy I have had lots of pain relief especially when it comes to the night time numbness and tingling in my arms and hands which woke me up several times in the middle of the night. That pain and numbness has almost disappeared with nightly use but I still have pain if I overwork my hands. I am sure that this will be a never ending issue for me but do find relieve now especially when sleeping and during the day.

29 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible I’ve been waiting since I ordered on…

I’ve been waiting since I ordered on April 13th and still haven’t received my order. Not happy at all and if zero was an option that would be my rating

26 april 2026
Logotyp för Kovaria

Svar från Kovaria

Hi Chris,

We’re really sorry to hear about your experience and completely understand how frustrating delays can be.

We’ve checked your order, and it is currently in transit with active tracking updates. Your shipment is still within our standard free shipping timeframe of 6–12 business days, counted from the dispatch date.

That said, we’d be more than happy to take a closer look and provide you with the latest tracking details. Please reach out to us directly at our support email with your order information so we can assist you right away.

We appreciate your patience and will do our best to ensure your order reaches you as soon as possible.

Best regards,
Sthef

Betygsatt 5 av 5 stjärnor

I have carpal tunnel for many years

I have carpal tunnel for many years. I have had cortisone injections which work temporary. I was due for surgery. I bought 1 wrap and after a few months I bought another for my left hand. This is so great. I cancel my operation.

17 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I purchased the TheraWrap for my mom


I just wanted to provide an update regarding my recent claim.

I would like to take a moment to express my appreciation for the excellent service I received from Sthef, the Store Manager. He was very helpful, responsive, and professional. He took the time to carefully review my claim, followed up with clear communication, and made sure everything was handled properly without any hassle. The replacement process was smooth and efficient. It’s rare to experience such good service these days, and having the store manager personally involved in the situation made a real difference. I truly appreciate the effort and attention to detail he showed throughout.

I purchased the TheraWrap for my mom, and I have to say—the product itself works very well and has been a great help for her.
Unfortunately, my experience with customer service, specifically regarding the warranty, has been frustrating. The item was received on January 2 and stopped turning on around March 30. I contacted customer service right away and explained the situation multiple times. However, I was eventually told that the warranty had expired as of March 31.
Based on the timeline, January 2 to March 31 is only 89 days, which means the product should still have been within the 90-day warranty period when I first reached out.
What’s more disappointing is that I’ve requested twice to have someone from management contact me and provided my phone number, but those requests have gone unanswered. I’m not even asking for a return—I simply want the warranty service that should still apply.
Great product, but the warranty support experience has been very disappointing.

21 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

General injury use.


On the last day of August 2024 I was attacked by a dog and sustained
significant lacerations to my right wrist and left hand. I spent 3 days
in hospital where the wounds were thoroughly cleansed, A muscle in my
right wrist was stitched and a tendon sheath was repaired. The wrist was
immobilised for some weeks. Following this I had quite a lot of
physiotherapy with the aim of restoring full movement to the right wrist
and the index finger of the left hand.

Throughout 2025 I continued with the various exercises but needed
analgesics to keep the pain tolerable and still needed assistance for
some mundane tasks such as shirt buttons and shoe lace fastening .

In late December 2025 i saw the TheraWrap advertisement and although it suggested
red light device was for help with Carpal Tunnel syndrome, as a
last resort, I purchased one to see if it had any effect. I used your
'Therawrap' two or three times a day first at the lowest level and then
at the second intensity.

Whilst not absolutely 100% my wrist has shown steady improvement to the
point that recently I occasionally forget to use it as I now only get
the odd 'Twinge' with more extreme movements. I am able to undo bottles
and attend to preparing vegetables and cooking food etc. I have not needed to resort to analgesics for some considerable time, I just reach for my TheraWrap.
On a purely practical note the internal battery lasts for many 'treatments' following a recharge. Recharging is afforded by a standard type C USB route with the mains supply unit and cable being provided with the device.
My only criticism is the "user manual" which is totally inadequate. Common sense prevails in the TheraWrap use.

20 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could give it a zero....

If I could give it a zero, I would. After jumping through hoops, they wanted videos and pictures etc.. etc... I returned my product, the beginning of March 2026, because it did not work to my satisfaction. I STILL have NOT received a refund. Run don't walk from this company. * they say they sent a refund... that is NOT TRUE. I had to contact my credit card company and THEY reimbursed my card.

2 mars 2026
Omdöme utan inbjudan
Logotyp för Kovaria

Svar från Kovaria

Dear Liz,

Thank you for reaching out.

Upon checking your order we can confirm that a refund was successfully processed on March 5. An email notification was also sent to you at that time with the refund details.

If you’re unable to locate the email, we recommend checking your spam or junk folder as well.

We kindly suggest contacting your bank or payment provider directly to verify the status of the refund on your end.

If you still have any concerns or need us to resend the confirmation, feel free to email us at support@kovaria.com.

Betygsatt 1 av 5 stjärnor

Paid 69.98 didn't receive product!

8 mars 2026
Omdöme utan inbjudan
Logotyp för Kovaria

Svar från Kovaria

Dear David,

Thank you for bringing this to our attention, and we’re sorry to hear about your experience.

We’ve checked your order on our end, and according to the tracking information, the package has been marked as delivered. However, we understand that sometimes issues like this can occur, and we’d be more than happy to assist you in resolving it.

Since we haven’t received any prior message from you regarding this matter, we kindly ask that you contact us directly at Support@kovaria.com so we can investigate further. If needed, we can also provide proof of delivery and work with you to determine what may have happened to your package.

We’re here to help and will do our best to make this right for you.

Looking forward to your email.

Warm regards,
Sthef
Customer Support Team
Kovaria

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