Kovaria Omdömen 

186
•
TrustScore 4 av 5

4,2

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My arthritis doctor suggested injections and surgery if injections didn't work. I read about Kovaria and decided to give it a try. After just a week I saw a difference in my thumb. I wasn't able to... Se mer

Betygsatt 3 av 5 stjärnor

I am only two weeks using this item. I am having less numbness and less intense numbness. I am waiting to see what happens after a longer period of use before giving a higher rating. It is worth tr... Se mer

Betygsatt 5 av 5 stjärnor

Didn't think this would work ,how wrong i was. This doe's everything you said it would ,and more i use this every night for 20mins, still some tingling, but this wrap has reduced it immensely already,... Se mer

Betygsatt 5 av 5 stjärnor

tried it because it was the last solution before the surgery and it works . was not able to close my right hand more that half the way , didn't feel my fingers, unable to ride my bike without pain , t... Se mer


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

186 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 77 % av sina negativa omdömen

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4,2

Alla omdömen

(186)

184 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

I had my wrap for 14 weeks

I had my wrap for 14 weeks, 2 weeks past the guarantee. I noticed at about 10 weeks the power button started glitching. Thought it was operator error. By the time I was sure it wasn’t and I got a response from customer service the wrap was just past the warranty. I was led to believe I may still have hope seeing how I paid $70 and it was just past the warranty. I was asked to send in videos of the malfunction. I thought, not a problem. Did not realize you have to have WiFi to send videos and I do not have WiFi. I live in a rural area and in order to be on WiFi have to make a trip to town. Anyway all this was explained and seemed to be accepted. And now nothing!

1 oktober 2026
Omdöme utan inbjudan
Logotyp för Kovaria

Svar från Kovaria

Hello Valerie,

Thank you for sharing your experience. We’re sorry to hear about the issue you encountered with your TheraWrap and understand how frustrating this situation must be, especially when you’ve invested in a product you expected to continue working properly.

We’d like to clarify that the requested video helps our team assess the reported malfunction and determine the appropriate next steps. Uploading a video requires an internet connection, but it does not necessarily require Wi-Fi; mobile data may also work, depending on your connection and data plan.

Our Device Service Request process asks customers to provide supporting details, photos, or videos when possible so our team can better understand the issue. While our standard guarantee period is 90 days from delivery, we understand that you reported noticing the problem before the guarantee expired. We would appreciate the opportunity to review your situation further.

At this time, however, we have been unable to locate an order under the name or email address associated with your review. We have also been unable to find a corresponding email inquiry in our records. We certainly do not want you to feel that your concern has been overlooked.

Please contact us through our official support channel at support@kovaria.com with your order number and the email address used at checkout. If you no longer have your order confirmation, any additional purchase details you can provide may help us locate your transaction.

Once we can verify your purchase and review the reported issue, our team can advise you on the available options in accordance with our policies.

Thank you for giving us the opportunity to clarify and look into your concerns.

Best,
Sthef

Betygsatt 5 av 5 stjärnor

Quick results

My arthritis doctor suggested injections and surgery if injections didn't work. I read about Kovaria and decided to give it a try. After just a week I saw a difference in my thumb. I wasn't able to bend it for over 2 months but now I am. Very easy to use. I wear it for 20 minutes while watching tv.

2 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have been in so much pain

I have been in so much pain, it’s been five months now since I had surgery. The first few days i used it I could tell an immediate difference. it’s been 19 days now, I use it two or three times a day and it has freed up my hand tremendously!!! It’s nowhere as tight and stiff as it has been for months. I have arthritis in it and the other hand now too. it’s just made a big difference. I’m praying that with continual use my hands. Will be back to normal again.

1 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was very sceptical at first

I was very sceptical at first. But I'll try anything to avoid surgery. I am honestly surprised at the relief I am getting from regular use of my wrist wrap. It didn't happen straight away. Took a good couple of weeks. To have relief when I sleep is the best.

1 oktober 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

After 30 minutes of Use I am pain free

After 30 minutes of Use I am pain free. Able to continue playing guitar. Unfortunately, the pain does reoccure. My hope is eventually I can achieve full recovery. One thing is certain; they work for me! I had some issues with a therawrap that quit working. I took it apart and soldered a loose wire, works fine now.

16 oktober 2026
Omdöme utan inbjudan
Logotyp för Kovaria

Svar från Kovaria

Hi Wayne,

Thank you for sharing your experience with TheraWrap! We're glad to hear that you've experienced pain relief after using the device and that you've been able to continue playing guitar.

We understand that it's frustrating when the discomfort returns, and we appreciate you sharing your hopes for continued improvement. We're also sorry to hear that you experienced an issue with your TheraWrap stopping working.

For your safety, we recommend contacting our support team if you experience any further device issues rather than attempting repairs yourself. We'd be happy to assist you.

Thank you again for your feedback and for giving Kovaria the opportunity to be part of your journey. We wish you all the best in getting back to the activities you enjoy!

Kind regards,
Sthef

Betygsatt 5 av 5 stjärnor

Magic wrap.

Didn't think this would work ,how wrong i was. This doe's everything you said it would ,and more i use this every night for 20mins, still some tingling, but this wrap has reduced it immensely already, early days yet but doing well and love the fact that you keep in touch to check how its going can't praise this company enough ,highly recommend to everyone struggling with nerve pain and Arthritis. thank you so much,this wrap is worth every penny.

9 oktober 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Not so great service.

I liked the way it was working on my wrist but what I didn't like is that it only worked long enough to go out of the 90 day warranty. And when I called to if they would replace it they said no. So I will look for a different company to buy my next one because of the customer service.

2 oktober 2026
Omdöme utan inbjudan
Logotyp för Kovaria

Svar från Kovaria

Hello Tim,

Thank you for sharing your feedback. We’re glad to hear that you liked how TheraWrap worked on your wrist, but we’re sorry that your experience with our customer service left you disappointed.

We understand how frustrating it is when a product stops working, especially when it happens after the warranty period. According to our records, your package was delivered on May 23, 2026, and our 90-day warranty begins from the date of delivery. While we’re unable to offer a replacement outside the warranty period, we did offer a 10% discount on a new purchase as an alternative resolution.

We understand that this may not have been the outcome you were hoping for, and we appreciate you sharing your concerns. Your feedback is important to us, and we’ll continue working to improve our products and customer experience.

Best,
Sthef

Betygsatt 5 av 5 stjärnor

tried it because it was the last…

tried it because it was the last solution before the surgery and it works . was not able to close my right hand more that half the way , didn't feel my fingers, unable to ride my bike without pain , three months later all is good , doing it twice a day at the beginning nd results after a month so it is working for me thank you

9 augusti 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

It’s getting better

It’s getting better, but it’s not what you promised. It would be at this point. I am also getting blisters from it.

7 oktober 2026
Omdöme utan inbjudan
Logotyp för Kovaria

Svar från Kovaria

Hello M A Jones,

Thank you for sharing your experience with us. We’re glad to hear that you’re noticing some improvement, though we’re sorry that the results haven’t met your expectations.

TheraWrap uses red and near-infrared light therapy and does not have a heating feature. However, we take your report of blisters seriously, as this is not an expected outcome of using the device. For your safety, please discontinue use and allow your skin to recover.

We’d appreciate the opportunity to look into this further and help. Please contact our support team through our Help Center at https://kovaria.com/apps/help so we can assist you.

Thank you and we'll be waiting.

Best,
Sthef

Betygsatt 4 av 5 stjärnor

Necesito ver mejoria

Prove el producto y aún no siento cambios y por otro lado nunca te comentan al hacer la compra que necesitas el gel de radio frecuencia para optimizar el funcionamiento así que hasta que tenga el gel no se si funcionara

5 oktober 2026
Omdöme utan inbjudan
Logotyp för Kovaria

Svar från Kovaria

Hola Vania,

Gracias por compartir tu experiencia. Lamentamos que no hayas notado los cambios que esperabas hasta el momento.

También entendemos tu preocupación con respecto al gel. Pedimos disculpas si la información sobre el gel recomendado no fue lo suficientemente clara al momento de la compra. El gel está diseñado para complementar el dispositivo y puede ayudar a optimizar la experiencia, pero no es necesario para su funcionamiento.

Te recomendamos que continúes usando el producto de forma constante y según las instrucciones, ya que los resultados pueden variar de persona a persona y pueden tardar en notarse. Agradecemos mucho tus comentarios, ya que nos ayudan a identificar áreas de mejora en la información que brindamos a nuestros clientes.

Saludos cordiales,
Sthef

Betygsatt 5 av 5 stjärnor

I used my Kovaria one time and it was…

I used my Kovaria one time and it was enough for me; but my daughter is using it every day when she is driving to her work. She feels much better now . She felt something different on her first time using Kovaria; less pain and tingling. She is very happy now, almost no pain with at least two weeks using it. Honestly I thought about buying a similar product. Thinking about it for weeks. Finally made a decision ... and bought Kovaria, it was the best choice. I recomend Kovaria based on results that I have seeing in my daughter. Thanks Kovaria teem.

21 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Game changer. It actually works. I love it.

I am so shocked that something advertised actually works. My CTS was keeping me up every night even wearing the doctor prescribed brace and making using my computer nearly impossible. I have been wearing this red light wrap from Kovaria for one month and have 90% improvement. I sleep without pain or numbness and have no issues on my computer for the first time in years. As an architect, this is a business savior. I can only hope it stays the same or if possible, keeps getting better.

Beware. I bought a phony one from Amazon and used it for 2 weeks and had no improvement. It looked exactly like the Kovaria one and even said it was from Kovaria, but when I called Amazon, they learned it was a fake. They accepted the return immediately.

4 oktober 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor
Logotyp för Kovaria

Svar från Kovaria

Hello Rainier,

We’re very sorry for the delay with your order, and we completely understand how frustrating it must be to have been waiting for almost a month. 💙

We’ve reached out to you directly with your tracking information and tracking link. According to the latest tracking update, your order has an estimated delivery date of October 7.

We sincerely apologize for the inconvenience and appreciate your patience. Your package is on its way, and we hope it reaches you very soon! 🙏💙

Let us know if you have other concerns.

Best,
Sthef

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