Kings Road Merch Omdömen 

922
•
TrustScore 2 av 5

2,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

The absolute worst. I sent six emails over the course of 7 weeks regarding an item return (in addition to multiple attempts to contact via social media) and never once received a reply. I am not stuck... Se mer

Betygsatt 1 av 5 stjärnor

Do not, I mean do not order from this company. They have no customer service, mess up or newver deliver an order. They are most likely going to get a mass lawsuit at some point.

Betygsatt 1 av 5 stjärnor

If i could give negative stars I would. I have tried many times for over 2 months to get in touch with someone to exchange sizes of a shirt I ordered. Guess its a waste of $80 since I cant wear it. Il... Se mer

Betygsatt 4 av 5 stjärnor

Habe hier ein Original Tourplakat von Herbert Grönemeyer bestellt. Leider ist das Plakat der ersten Lieferung trotz zusätzliche bezahlter spezieller Transport Verpackung in schlechtem Zustand bei mi... Se mer

Företagsinformation

  1. T-shirtbutik

Informationen kommer från olika externa källor

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.


Kontaktuppgifter

2,0

Dålig

TrustScore 2 av 5

922 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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2,0

Alla omdömen

(922)

39 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great customer service

This is the first time I've ordered from the USA store. But I had no problems at all. The few questions I asked were allways answered quickly. The customer service was great and allways answered my query fully. I would recommend Kings Road to any one. Best of all is how quick delivery was from my parcel getting send out to me receiving it was less than a week. The crazy thing is my package came from the USA to the uk. Yet in my country I've had parcels take so much longer and they have come from the uk lol. I will definitely be buying items soon especially since the USA has more merch than the Europe one. But I had no problem with they customer service either. Whether it be the Europe or USA store I 💯 % recommend 👌 😃

25 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Kings Road Merch provides an excellent service

I ordered several vinyls in a bundle in my last order from Kings Road Merch and everything went smoothly. Online purchasing was easy. The online shop is easy to navigate. The order tracking is visually easy to follow and is regularly updated. The vinyls were well and safely packaged. I had some questions about delivery options and the support team responded reasonably quickly and they were very nice and assisting. In my experience, they are professional and reliable and you can enjoy buying your favorite music and other merch carefree.

9 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Failure by design

I ordered 5 items. One was a pre order for a record. So I was expecting my 4 items to show up with my record. No problem. Except two of my items I ordered didn’t get pulled and packed with my order. Two of the items were removed from sales in the time period of the presale. Never ordering anything with a presale item. The record was second to everything else I didn’t get. Contacted support and they couldn’t get my items. I’ll never have them because of packing policy. I’m extremely disappointed that two simple patches caused my order to be worthless

26 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

FedEx's error with exceptional service response

I put in an order and after a couple of weeks of not getting an update from the FedEx tracking number, stating that only a label had been print, I had to call in to make sure that it was actually shipped. The woman who was helping me, whose name I cannot remember, had me share the tracking number and came to the same conclusion then immediately shipped me another two coats.

The FedEx tracking number said that only a label had been created and nothing more after two weeks so it was suspicious. Five days after talking to a representative the original order shows up with a picture and nothing in the middle as far as the tracking the information. But in only 3 days after speaking to the representative I saw that the new order was already being shipped and tracking properly so there's nothing to be done but wear the first coats that arrived every day. About a week and a half later the next set arrived, today.

And so I've already decided that I have to buy the other 2 jackets and I'm happy to buy them. These jackets are outstanding and I'm actually glad to have a spare. So it all worked out in the end. Great product with a profound cause.

But I do need someone to call and take another payment from me please!

26 februari 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Record sleeve damaged upon arrival

Record sleeve damaged upon arrival. Obviously doesn't matter for the playback of the record but I'm getting tired of mail order records having damaged covers before I take them out of the box.

13 februari 2024
Omdöme utan inbjudan

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