The absolute worst. I sent six emails over the course of 7 weeks regarding an item return (in addition to multiple attempts to contact via social media) and never once received a reply. I am not stuck... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Do not, I mean do not order from this company. They have no customer service, mess up or newver deliver an order. They are most likely going to get a mass lawsuit at some point.
If i could give negative stars I would. I have tried many times for over 2 months to get in touch with someone to exchange sizes of a shirt I ordered. Guess its a waste of $80 since I cant wear it. Il... Se mer
Habe hier ein Original Tourplakat von Herbert Grönemeyer bestellt. Leider ist das Plakat der ersten Lieferung trotz zusätzliche bezahlter spezieller Transport Verpackung in schlechtem Zustand bei mi... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.
Kontaktuppgifter
1520 Knowles Avenue, Los Angeles, CA, USA, 90063, Los Angeles, USA
- support@kingsroadmerch.com
- kingsroadmerch.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Poor sizing
The shirts ordered were the same brand, from the same band; however, fit like completely different sizes (one XL fit like a XXL).
Customer service responded quickly and…
Customer service responded quickly and let me know all the information I was looking for!
No Communication
I bought 3 items from this company. The shipping was outrageous. But the bigger problem was that I only received 2 items. I contacted support and after waiting, I was told one of them was "out of stock" and my money would be returned. I don't understand how that's possible since I bought it in stock? I was disappointed that this was not communicated to me. I was disappointed to open my box and not see all of my items and not know why. I only gave a second star because the lady who responded to me was kind and apologetic and said someone should have told me that much earlier. Based on this experience I will not be purchasing anything from this company again.
You can never start a fan base too…
You can never start a fan base too early. Jim’s niece ( 15 months) and nephew ( 2 months) are now fully clad to rock out. Thanks for making all sizes available!
Gamble
I really enjoyed the gamble of the purchase.
I was promised 2 shirts and an accessory.
Saying that potentially a hoodie was one.
I got a hoodie and a shirt.
I was only a bit betrayed because I got no accessory.
So my beef is that the website made a promise that wasn't true in my case even if my deal was good.
I like my hoodie and shirt.
I just don't like being lied to even if I like what I got.
I know, maybe dumb, but the principle remains.
high quality products
high quality products, delivery was on time, easy to use website
My overall experience was extremely…
My overall experience was extremely positive and easy. The website and subsequent store were very well designed and made finding my sought after items a breeze to find. Prices were reasonable and even slight of a steal when factoring in shipping costs. The shipping experience was fast and reliable. All items were accounted for and arrived within the provided time window. I would very much love to recommend this service for anyone and everyone. Thanks so much for getting me what I was looking for. Alkaline Trio rules.
Good experience Warped product
The price was reasonable and the merchandise arrived timely. The album was a gift and it does play but the record itself is warped. It does not spin flat.
Great quality product and quick…
Great quality product and quick shipping! Perfect for concert goers and music heads.Thank you Kings Road!
My both shirt of helloween ar…
My both shirt of helloween are phenomenal thanks good quality
Pretty cool but order a size up of you need large.
I ordered 2 mystery boxes. One in L and one in XL. The XL was fine. The L was a bit too small to be an actual large. Order a size up.
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Very long merch lines
Given the lines to the merch table we missed most of the opening performance. There was a lot of confusion and where the line stopped. I would suggest the QR code order method and fangoers can pick up merch when it is ready. It would reduce lines and more exposure to opening performances.
Fast, speedy, reliable delivery
Fast and speedy delivery. Shipments take a month or two to ship out rather than a half year like most companies. Very grateful with no delays.
Very fast delivery on a preorder!
Product arrived as described
Product arrived as described. It was costly to be shipped but did arrive in perfect condition.
Kings Road always has high quality…
Kings Road always has high quality merch and is delivered quickly and without issue!
Love Kings Road
Love Kings Road! Been ordering for years and always get excited to order more!
DELAYED SHIPMENT
The show was on St. Patrick's Day. That's when I ordered the shirt. I didn't receive it until the first week of April. Why the delay? Two t-shirts cost almost $100 with shipping--DELAYED shipping. I'm happy to support my favorite band in all their endeavors, which is why I spent the money, but so monumental a delay is ridiculous. I bought two shirts prior to the two I bought on St. Patrick's Day from the DKM website--maybe two or so days prior--and they have YET to arrive. I'm strongly considering canceling the order. It shouldn't take a month to deliver two domestic t-shirts.
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