The absolute worst. I sent six emails over the course of 7 weeks regarding an item return (in addition to multiple attempts to contact via social media) and never once received a reply. I am not stuck... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Do not, I mean do not order from this company. They have no customer service, mess up or newver deliver an order. They are most likely going to get a mass lawsuit at some point.
If i could give negative stars I would. I have tried many times for over 2 months to get in touch with someone to exchange sizes of a shirt I ordered. Guess its a waste of $80 since I cant wear it. Il... Se mer
Habe hier ein Original Tourplakat von Herbert Grönemeyer bestellt. Leider ist das Plakat der ersten Lieferung trotz zusätzliche bezahlter spezieller Transport Verpackung in schlechtem Zustand bei mi... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.
Kontaktuppgifter
1520 Knowles Avenue, Los Angeles, CA, USA, 90063, Los Angeles, USA
- support@kingsroadmerch.com
- kingsroadmerch.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Record sleeve damaged upon arrival
Record sleeve damaged upon arrival. Obviously doesn't matter for the playback of the record but I'm getting tired of mail order records having damaged covers before I take them out of the box.
I ordered “Let’s Go” by Rancid on vinyl…
I ordered “Let’s Go” by Rancid on vinyl on 2/8/24. It was delivered on 2/10/24 in Minnesota. King’s Road excellence on display. Thank you!
Good company to do business with.
Best Merch
The one thing that made the experience like any other is where I want one European band that no other website has you guys have them. Thank you for the best merch ever
Good Quality, Flakey Delivery.
The quality is great, but I have never recieved anything on time. I will pre-order something, wait 4 months, then I get an email telling me I have to wait another 2 weeks or more because of delays. I waited about 5-6 months for a vinyl I ordered from here. I am not going to stop shopping here, because you guys have merch from a lot of bands I love, but I would like these delays to be addressed.
I never received my order
Fast shipping
Fast shipping! Awesome
Merch. No complaints. Kings Road Merch always comes through.🙌 Thanks everyone involved. Cheers!
The 2 Alkaline Trio T-Shirts I got are perfect
The 2 Alkaline Trio T-Shirts I got in a Large were perfect. The fit and quality was really nice. No complaints whatsoever. I got and love exactly what I ordered and in quick time. I appreciate the fast USPS Shipping. Thank you for everything
Great Product, Great Experience
I have always had really good experience with Kings Road, which isn’t always the case when it comes to shipping from the US to Canada! It would be lovely if that shipping was a little cheaper but I understand it’s a long way. Tracking the shipment is extremely easy and always updates really quickly, so I’m never left with a package sitting out on my step that I don’t even realize is there. The quality of the merch is also great, some of my favourite items are from Kings Road!
Great quality fast sipping highly…
Great quality fast sipping highly recommend will be buy from them again
Don't buy more then 1 surprise package!
Bought a big sweater with Cannibal Corpse, really good quality and good print! Bought three surprise packages and they were all the same t-shirt, it was a bday gift to my daughter, was hoping for and thought it would be three different things, not really seeing her in the same cannibal corpse t-shirt everyday, so yeah I'm taking one star off. The package arrived on really good time.
Can't fault them
Can't fault them ordered Takida t-shirt and vinyl on 22/01/2024 delivered 09/02/2024 exceptional service.
Reliable and great quality
What I ordered was available and came a little earlier than they stated. Great quality for the money.
vinyl never arrived
vinyl never arrived, bad service, don't buy anything from them!
Ordered a pre order of a vinyl a month…
Ordered a pre order of a vinyl a month early and it arrived 5 days after the actual release date… contacted them about this and they have just ignored me. So they clearly don’t care!
I wish my favourite bands didn’t use them as a vendor, they are useless!
Don't usually do this...
Don't usually do this, but Kingsroad merch has to be one of the worst merch stores I've ever ordered from. Both the U.S. and Europe stores take forever to get your order out. I have tried both stores and won't be coming back as both times it took Kingsroad nearly 3 months to get me my order. I had ordered Christmas Presents in mid November that never showed up. I emailed Kingsroad Europe in mid December to find out where my package was and they assured me it was being prepared, only to get an email in mid January telling me their was a computer error and that a number of the items I ordered are no longer in stock and the order hasn't even shipped yet. No other merch store I have ordered from seems to have the problems Kingsroad does. I still have not received my order. Buyer beware.
EXCELLENT CUSTOMER SERVICE
EXCELLENT CUSTOMER SERVICE, ITEM ARRIVED WELL BEFORE EXPECTED. AMAZING QUALITY. ALLROUND AN AMAZING EXPERIENCE.
Amazing customer support team
I had reached out to the Kings Road Merch customer support team to see if they could help with an incorrect shirt size I’d received in a mystery box. I reached out on a whim, especially because I understand mystery box items are often based on what’s on hand, and I loved what I got, even if the shirt was a bit too small but figured it couldn’t hurt to ask. Not only did they respond within 24 hours with a fix and had my new shirt mailed out the following day, but they went above and beyond to ensure they sent a different shirt in the right size so I wouldn’t have two of the same. The communication was excellent and kind and I was so impressed with my experience. I also got my new shirt and it’s perfect! Thank you so much!
Delivered on time
Delivered on time. Well packaged. Given as a gift and they were extremely happy.
Super easy and timely delivery
Super easy and timely delivery. The product looked great and arrived very quickly!
Detta är Trustpilot
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