BOUGHT A WATER HEATER THAT WAS SHOWING IN STOCK PAID STRAIGHT AWAY HAD CONFERMATION THEN WAS TOLD NO STOCK AND SAID THET THEY HAVE REFUNDED ME 7 DAYS STILL NO REFUND IN MY BANK POOR COMPANY STICK TO T... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Still waiting for my first order that was placed on 01/02 September. I’ve already left one polite review on here (which appears to have vanished!!) after sending emails that have been ignored along w... Se mer
Fantastic Company. Bought a wort chiller that is manufactured by Kegthat and, without doubt, It is an absolutely top-class product. Used it in my 100 litre homebrew pot this weekend and wort chilled d... Se mer
Företaget har svarat
Purchased previously without a problem. Same can't be said for my latest order. 3 weeks, allegedly shipped but not received?? Poor customer service, no resolution. Very upset customer.
Företaget har svarat
Företagsinformation
Skrivet av företaget
We started by brewing ourselves and loved it so much we wanted to create a business where we could help out others who share our passion! We made wort chillers in our garage and eventually developed a quality technique that ensures a consistent brand standard for our wort chillers. Recently we have adapted to offer fully custom designs, sizes, and dimensions. We then stocked Cornelius kegs and have added them to our website! After our initial success, we wanted to grow into a brand. We have since started to build our product base and will soon be your one-stop brewing store. Currently, we are a small, family business so we have a lot of time on our hands! This means we can focus on you.. send us an email at any time of the day and we will respond within minutes! Sales@kegthat.com
Kontaktuppgifter
KEGTHAT, HOOTON WORKS, CH66 7NB, HOOTON, Storbritannien
- 0151 374 2833
- sales@kegthat.com
- kegthat.com
1,9
Dålig
189 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från kegthat.com
Hi there,
If you can provide me with an order number or want to give me a call we will make sure we rectify this for you :)
Cheers
Fantastic service
Fantastic service, would recommend to anyone, starting to Homebrew or been doing it for years.
16 mars 2021
Great service
Great service, very swift and fantastic customer service, will be using again in the future.
12 mars 2021
Great customer service
Great customer service, we were interested in the corny kegs and Ben said we could borrow one of his to try.
Click and collect very smooth.
11 mars 2021
Svar från kegthat.com
Hi John,
We are happy your were impressed! Looking forward to your next order :)
Svar från kegthat.com
Thanks Adrian! Looking forward to your next order :)
Most of order in stock
Most of order in stock. Swopped out liquid yeast for cheaper dry yeast and said will be refunded difference. No contact from them. I won't follow up as only £4 but would have been nice to have had refund.
Otherwise, good ingredients in a local place
5 mars 2021
Svar från kegthat.com
Hi Huw,
The refund was sent over :) Hope this helps
Highly recommend
Highly recommend, The Owner was very Helpful in helping me and the customer service was great! ⭐️⭐️⭐️⭐️⭐️
4 mars 2021
Svar från kegthat.com
Thanks for the feedback Charlotte! This means alot :)
Cheers, Ben
Great service, great product
Ordered 48 bottles, they arrived really quickly, were well packaged and are great quality. Most importantly the price was amazing. Will definitely use again!
3 mars 2021
Svar från kegthat.com
We're happy you were impressed! The team appreciate kind comments :)
Kegthat stocked the bottle style I…
Kegthat stocked the bottle style I wanted and their price was good. On their web site I could not find the shipping option I wanted so contacted the company for help. Kath was ever so helpful and sorted out the shipping for me. The box of bottles and caps arrived a few days later, well packed and with no breakages.
17 februari 2021
Svar från kegthat.com
Thanks for your review! Glad you were happy with our service :)
Svar från kegthat.com
Thanks for your continued custom! It means a lot to have you as a customer!
First order.
Order arrived promptly as the delivery schedule was adhered to. First brew started. Now a four week wait.
15 februari 2021
Svar från kegthat.com
Hi Brian, thanks for your review! Enjoy your brew!
Top Notch Quality Product and Quick…
Top Notch Quality Product and Quick Delivery. Perfect.
Will shop again. Thanks,
Stewy (aka Drunk Delilah Brewery)
15 februari 2021
Delivered high quality items on time no…
Delivered high quality items on time no drama thanks
10 februari 2021
Great company to deal with especially…
Great company to deal with especially Kath who helped me all the way if Kath couldn't help she would get back to me fairly quickly with answers to my questions
8 februari 2021
Once again fantastic service!!!
Once again fantastic service!!!
Friendly, knowledgeable people who go out of their way to help customers.
1 februari 2021
Good value good products
Good value good products, friendly service and backup. What's not to like?
20 januari 2021
Svar från kegthat.com
Hi Rob
Thanks so much for your review - it means a lot to us. Hope you come bsvk to us again
Kr’s
Kath
Fantastic Company and Product
Fantastic Company. Bought a wort chiller that is manufactured by Kegthat and, without doubt, It is an absolutely top-class product. Used it in my 100 litre homebrew pot this weekend and wort chilled down really quickly. Communications excellent and speed of dispatch and shipping very quick. Very easy to recommend Kegthat.
20 januari 2021
Svar från kegthat.com
Thanks so much for the review Sharon and glad you like the wort chiller. I’ll pass this on to Mike who makes them. Enjoy your brew
Kr’s
Kath
Comprehensive kit ideal for beginners.
Comprehensive kit ideal for beginners.
We haven't tasted the results yet but are really looking forward to beer that costs about a pound a pint. Great little lockdown project.
20 januari 2021
Svar från kegthat.com
Thanks Colin for your review - we agree it’s a great lock down project - hope you enjoy the end result! And hope to see you back again soon.
Kr’s
Kath
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.