We had Matt and Jake install our fibre optic broadband. Consulted well with us to work out the best route into the property and were quick and efficient. Ensured all our devices were working after cha... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A very easy and smooth transaction with friendly staff. Made changeover very easy especially kcom informing my old supplier of my defection. Went for top package with 2 routers and saved approximately... Se mer
Företaget har svarat
Outdated false advertised packages to lure you in thinking they're helping with discounts... my package advertises as over £70 per month, discounted down to £50. For 900mbps down and 500mbp... Se mer
Företaget har svarat
Advisor help was fantastic, gave me various options to upgrade. Also got 2 new routers free of charge. Changing over to new routers was simple and easy to do. Internet capped is fantastic and fastest... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.
Kontaktuppgifter
37 Carr Lane, HU1 3RE, Hull, Storbritannien
- 01482 602555
- question@kcom.com
- kcom.com/home
4,3
Utmärkt
4 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från KCOM
Good morning Dean.
We’re so pleased to hear this. Thank you for choosing us.
Kind regards, Ella.
Matt and Jake worked very efficiently…
Matt and Jake worked very efficiently in connecting my internet left everything neat and tidy where they laid the cable and left everything clean and tidy with the in-house installation.
Thank you guys a good job!!
30 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good morning Molly.
Thank you for your kind words - we’re delighted you’re happy with our service.
Kind regards, Ella.
Svar från KCOM
Good morning Angie.
It’s wonderful to hear you’re happy. Thanks for letting us know.
Kind regards, Ella
KCOM, SERVICE WITH A SMILE Everything was well done,from the knock…
Everything was well done,from the knock on the door to the handshake. Questions answered,polite,kind and all round good experience. Thank you.
30 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good morning Terry.
We’re happy to know you’re satisfied. Thank you for your support.
Kind regards, Ella.
Couldn’t have wished for a better…
Couldn’t have wished for a better service Ellis and Blake were very professional, polite and tidy. Very pleased with the job thank you so much
30 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good morning Ruth.
Thanks for the great review. We’re glad you’re enjoying your experience with us.
Kind regards, Ella
KCOM, highly recommended
Having just moved to the area, I was unfamiliar with KCOM having had the usual named suppliers previously. And how did if find them….. WOW, absolutely fantastic. Refreshing to be valued as a customer. From the sales advisor to the customer support team through to the installation engineer, effortless.
Very punctual, professional and friendly.
I can only highly recommend KCOM.
So far so good
Thanks to the team. 👍👏👏
23 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good morning Charles.
Your feedback made our day - thank you for sharing it.
Kind regards, Ella.
Excellent service
KCOM is the appropriate choice for obtaining your home broadband, as the installation process is swift, straightforward, and cost-effective. I recommend that everyone consider trying it.
20 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good morning Keedus.
We’re so pleased to hear this. Thank you for choosing us.
Kind regards, Ella.
What a great experience from start to…
What a great experience from start to finish Engineers did a great install shown how to use speed tested was what they said it would and with no mess.
23 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good morning Shaun.
Thank you for your kind words - we’re delighted you’re happy with our service.
Kind regards, Ella.
Brilliant company based in hull and run…
Brilliant company based in hull and run by hull people who understand the problem s what happens and sort things out easily and treat every customer with the same courteous and respect as though it was there first
28 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good morning Richard.
It’s wonderful to hear you’re happy. Thanks for letting us know.
Kind regards, Ella.
Matt and Jake were so helpful
Matt and Jake were so helpful, they explained the process really well and made the process so easy!
They explained the app to me and installed the router neatly. Couldn’t recommend them both enough. They weren’t in a rush to go home and took time to ensure they did the job right. 10/10 service. Both are a credit to Kcom.
29 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good morning Anna.
Thanks for the great review. We’re glad you’re enjoying your experience with us.
Kind regards, Ella.
As I have already said I had no…
As I have already said I had no problems from start to finish helpful and friendly staff cannot ask for more
21 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good morning Alan.
We’re happy to know you’re satisfied. Thank you for your support.
Kind regards, Ella.
The agents are all accommodating to…
The agents are all accommodating to their costumers.
28 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good morning.
Your feedback made our day - thank you for sharing it.
Kind regards, Ella.
Highest level of competence
29 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good morning Munyaradzi.
Your positive comments mean a lot to us - thank you.
Kind regards, Ella.
Ellis and Blake kcom fitters.
Ellis and Blake came fitted kcom for me, very curteous and polite very quick and efficent left neatly and tidy, well impressed.
9 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good morning Denise.
We’re so pleased to hear this. Thank you for choosing us.
Kind regards, Ella.
Who wants to listen to yet another robotic voice, as if they can solve the complex problems we all get..
I never have to waste time listening to a robot, as if one could solve a complex fault ? Every time I have a problem, mainly due to a lack of understanding, the assistance you get is done by a human that is always willing to help to solve any problem, first time every time. You are never taken for an idiot,treated with respect every time and are a delight to deal with.
27 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good afternoon Bob.
We’re grateful for your support and thrilled you’re enjoying our service.
Kind regards, Ella.
Svar från KCOM
Good afternoon Stacey.
Your positive comments mean a lot to us - thank you.
Kind regards, Ella.
Matt and Jake did an amazing job of…
Matt and Jake did an amazing job of installing Phone and Broadband at my Mum's house.
I knew they would as they did the same thing at my house, a month before.
Their professionalism and approachable manner were first class, resulting in a neat and tidy job and hassle free experience.
Many thanks guys!
7 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good afternoon Steven.
We’re happy to know you’re satisfied. Thank you for your support.
Kind regards, Ella.
Ellis & Blake were excellent workers
Ellis & Blake were excellent workers . Turned up on time , very quick & efficient . You couldn’t even tell they had been afterwards
28 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good afternoon.
Thanks for the great review. We’re glad you’re enjoying your experience with us.
Kind regards, Ella.
The instalation
The instalation fitting itself was great. They put it were I wanted it. I just wish that the enganier spoke a bit slower so I could take in the information for installing the app. But other than that was great.
21 april 2026
Omdöme utan inbjudan
Svar från KCOM
Good afternoon.
Thank you for sharing your experience - we’re glad it’s been a good one.
Kind regards, Ella.
Svar från KCOM
Good morning David.
We’re so pleased to hear this. Thank you for choosing us.
Kind regards, Ella
Detta är Trustpilot
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