KCOM Business Omdömen 48

TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Needed to upgrade my phone system in three of my businesses, I had a few people recommended different companies, but I decided to stay with kcom as they are local and I’ve never let me down I email... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Dan Campion is an absolute star at KCOM Business. Not only did he help me out a great deal, which I appreciate took up a lot of his time and efforts, but he kept me informed every step of the way and... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Well done, it’s only taken 5months, several missed appointments, endless phone calls and emails to get a working service.

Betygsatt 5 av 5 stjärnor

A massive THANK YOU to Sam and Leon who managed to install a new fibre in just a morning. (To replace one which we accidentally cut) Thank you also to Jay in Business Technical Support for progressin... Se mer

Företaget har svarat

Företagsinformation

  1. Internetoperatör
  2. Telefonoperatör

Skrivet av företaget

KCOM is one of longest serving telecommunication providers in the UK, connecting both businesses and residential customers to the solutions they require. Whether you're a small business wanting to go further, or global enterprise ready to supercharge your services, we can tailor a solution for your needs.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

48 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent customer service great prices well Dan

Needed to upgrade my phone system in three of my businesses, I had a few people recommended different companies, but I decided to stay with kcom as they are local and I’ve never let me down
I emailed my account manager Dan campion and looked after everything we need very professional very organised
I wouldn’t hesitate recommending him dealing with your system

4 juni 2026
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Good Morning John,

Thank you for taking the time to leave such a positive review.

We're delighted to hear that you chose to stay with us for the upgrade of your phone systems across your three businesses. It's great to know that Dan provided the professional, organised service you expected and made the process smooth from start to finish.

We'll be sure to pass on your kind feedback to Dan. Thank you for your continued trust in KCOM and for recommending both Dan and our services.

Kind regards,

The KCOM Business Team

Betygsatt 5 av 5 stjärnor

What a fabulous service!

Dan Campion is an absolute star at KCOM Business. Not only did he help me out a great deal, which I appreciate took up a lot of his time and efforts, but he kept me informed every step of the way and is an asset to KCOM Business. Thank you from a very grateful business owner with a short timescale!!!

13 maj 2026
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Good afternoon Lou,

Thank you for taking the time to leave such a lovely 5 star review. Its great to hear Dan kept you fully informed and was able to provide a solution that meets your business needs. I will be sure to pass on your comments

Kind Regards
Business Team

Betygsatt 5 av 5 stjärnor

Excellent customer service from Dan…

Excellent customer service from Dan Campion! He went over and above to help with our issue. Thank you Dan for excellent customer care.

30 april 2026
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Hi Kelly,

Thank you for taking the time to leave us a 5 star review. I am pleased Dan was able to assist with your query. I will be sure to pass on your fantastic feedback to him.

Kind Regards
Business Team

Betygsatt 1 av 5 stjärnor

Well done

Well done, it’s only taken 5months, several missed appointments, endless phone calls and emails to get a working service.

27 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Everything was explained well

22 april 2025
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Good afternoon Pamela,

Thank you for taking the time to leave us a 5 star review and lovely comments.

I will ensure that your feedback is forwarded to the correct team.

Kind Regards
Business Service Team

Betygsatt 4 av 5 stjärnor

Unsure how to proceed

I have had some conflicting advice between the various departments - but the last lady I spoke with - Ayo - was very helpful

27 februari 2025
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Good Morning Patricia,

Thank you for taking the time to leave us a 4* review, i am pleased you found Ayo helpful, i will ensure she receives the feedback.

Kind Regards
Business Service Team

Betygsatt 5 av 5 stjärnor

Exceptional customer service

Exceptional customer service

12 februari 2025
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Good Afternoon Rupert,

Thank you for taking the time to leave us a 5* review and fantastic feedback.
I will ensure your feedback is passed to the relevant teams

Kind Regards
Business Service Team

Betygsatt 5 av 5 stjärnor

Great advice and help

Great advice and help
Thank you

31 januari 2025
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Good Afternoon Caroline,

Thank you for taking the time to leave us a 5* review and fantastic feedback. I will ensure your feedback is passed to the relevant teams

Kind Regards
Business Service Team

Betygsatt 5 av 5 stjärnor

First class service and very…

First class service and very knowledgeable staff.

10 januari 2025
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Good Morning Tony,

Thank you for taking the time to leave us a 5* review and fantastic feedback. I am pleased you were happy with the service you received

Kind Regards
Business Service Team

Betygsatt 5 av 5 stjärnor

Excellent Customer Services

Very helpful throughout my telephone and online conversations.

2 januari 2025
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Good Afternoon Darren,

Thank you for taking the time to leave us such a fantastic review. I am pleased you were happy with the service you received from us today. I will ensure that the relevant people receive your feedback.

Kind Regards
KCOM Business Service Team

Betygsatt 5 av 5 stjärnor

Very polite and thorough and knowledge…

Very polite and thorough and knowledge of requirements

18 december 2024
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Good afternoon Nigel,

Thank you for taking the time to leave us a five star review. I am pleased to hear that you were happy with the service you received and i will ensure that your feedback is passed on to the relevant teams.

Kind Regards
Business Service Team

Betygsatt 5 av 5 stjärnor

Internet Phone line number.

Sam & Ellie, extremely knowledgeable, understanding and courteous with my unusual phone line dilema. Talked me through all my options and suggested the best resolve, absolutely brilliant. Hopefully their colleagues will progress the problem with the same approach Thank you.

17 december 2024
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Good afternoon Ian,

Thank you for taking the time to leave us a five star review.

We are delighted to hear you are happy with the service you have received. I will be sure to pass on your feedback to Sam & Ellie.

Kind Regards
Business Service Team

Betygsatt 5 av 5 stjärnor

Great customer service.

KCOM resolved my issue and I am very pleased with the service and the outcome.

2 december 2024
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Morning Joe,

Thank you for leaving us a 5 star review. I am delighted that we were able to resolve your issue and you were happy with the service received.

Kind Regards
Business Service Team

Betygsatt 5 av 5 stjärnor

Really great experience fantastic

Really great experience fantastic

26 november 2024
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Good Morning,

Thank you for taking the time to leave us a great 5 star review.

KCOM are happy to hear that you have had a great experience with us, and we are always delighted to receive such positive feedback.

I will pass on your feedback to the teams involved

Kind Regards
KCOM Business Service Team

Betygsatt 5 av 5 stjärnor

Friendly, effective

Friendly, expert staff provided a speedy resolution of my two issues. Very pleasing efficiency.

18 november 2024
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Good afternoon,

Thank you for taking the time to leave us such a great 5 star review.

We are happy to hear you were pleased with the level of service you received, and we are always delighted to get such positive feedback.

I will pass your feedback onto the team.

Kind Regards
KCOM Business Service Team

Betygsatt 5 av 5 stjärnor

Kerry and Tracy Always super friendly…

Kerry and Tracy Always super friendly super helpful great service x

4 november 2024
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Good afternoon,

Thank you for taking the time to leave us such fantastic feedback.

We are really pleased to hear you are happy with the service you have received and we will ensure your feedback is passed onto the team accordingly.

Kind regards,
Business Service Team

Betygsatt 1 av 5 stjärnor

Rubbish communication

Rubbish communication

1 oktober 2024
Omdöme utan inbjudan
Logotyp för KCOM Business

Svar från KCOM Business

Hi Mati,

Thank you for your response and apologies to hear you have not been happy with the service you have received. We have attempted to contact you so that we can look into your query further but have so far not had a response. If you could please contact us on 08009155777 option 5 to discuss further we will investigate accordingly.

Regards

Business Service Team

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