when products arrives they look nothing like images on website. The materials can be compared to shien or temu quality. Poor customer service and all returns are to China. customers pa... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Dress looks nothing like photo listed. Made it difficult to return and asked for photo proof to determine whether or not it was suitable to be sent back. Unprofessional, ridiculous, waste of my money.... Se mer
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I had a wonderful experience with Kaylas Collectives. The team was very friendly, responsive, and kept me updated throughout the process. The dress arrived beautifully packaged and the quality exceede... Se mer
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Terrible customer service why would I have to send photos to not even get a shipping label back after emailing 3 times for them to tell me it’s 50 dollars to return. The dress looked nothing like the... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Kaylas Collectives, a women's fashion brand on a mission to make beautiful dresses affordable again. We believe your favourite quality pieces should never have to cost $300 to $500. When you shop with us, you're paying for the dress, not the name on the label, and that's a promise we hold close to our hearts. We curate dreamy women's dresses, occasion wear, and everyday staples designed to make every woman, from age 18 to 60, feel confident, beautiful, and truly seen. From timeless white dresses and floral midi dresses, to bow detail mini dresses, ruffle maxi dresses, and pearl-trimmed pieces, our collections are inspired by romance, softness, and quiet luxury, all at a price that feels like a little gift to yourself. Whether you're shopping for a wedding guest dress, a graduation outfit, an engagement party look, a bridal shower, or a holiday capsule wardrobe, you'll find your next favourite piece with us. At Kaylas Collectives, we believe fashion should feel personal. That's why we work closely with a growing community of creators, ambassadors, and real women who inspire us every single day. Our brand is rooted in authenticity, community, and the belief that the right dress can change how you feel the moment you put it on. Affordable luxury. Feminine fashion. Forever pieces. That's the Kaylas Collectives promise 🤍
Kontaktuppgifter
30 N Gould St STE R, 82801, Sheridan, USA
- info@kaylascollectives.com
- kaylascollectives.com
2,5
Dålig
28 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Terribly cheap fabric
Terribly cheap fabric, and ill fitting dress. Im having a very difficult time contacting them. I’ve read return instructions and have emailed their email several times. I have heard nothing back.
10 juni 2026
Omdöme utan inbjudan
Svar från Kaylascollectives
Colleen, we're so sorry to hear your experience left you feeling this way, and we sincerely apologise for the delay in getting back to you. That is not the standard we hold ourselves to. 🤍 Please reach out to us directly at info@kaylascollectives.com and we'd love the opportunity to make this right for you. ✨
Kayla's Collectives Team
This was so disappointing my daughter…
This was so disappointing my daughter plan to wear one of there dress for her graduation and we received a totally different dress and we were only offered to get a 20% money back and keep the dress. The dress that we received was poor in material and we had to rush to find a dress at the last minute. I would not reconsider this company so think about trying to return the dress if it’s not right.
29 maj 2026
Omdöme utan inbjudan
Svar från Kaylascollectives
Susan, we're so sorry to hear your experience left you feeling this way. Receiving the wrong dress ahead of such a special occasion is truly the last thing we ever want for any customer. 🤍 We've reached out to you personally via email and we sincerely hope we can make this right for you and your daughter. ✨
Kayla's Collectives Team
Unpleasant shipping experience
I ordered a dress on May 12, it still has not arrived yet. I tried to call for customer service support but their number is not registered. I emailed to see if I can express ship it before Monday which is my graduation date to no avail. I haven't had a good experience thus far and I don't recommend ordering from this website. If so, order two months before an event. Not sure why it has taken so long...
29 maj 2026
Omdöme utan inbjudan
Svar från Kaylascollectives
Jamie, we're so sorry to hear your experience left you feeling this way, missing your graduation date is truly heartbreaking and not something any customer should ever have to go through. 🤍 We've reached out to you personally via email and we sincerely hope we can make this right for you. ✨
Kayla's Collectives Team
THIS SITE IS A SCAM
THIS SITE IS A SCAM, THEY TAKE PICTURES OF OTHER SITES AND SEND YOU JUNK. THE DRESS I RECEIVED LOOKS LIKE A PILLOW CASE.
27 maj 2026
Omdöme utan inbjudan
Svar från Kaylascollectives
Alli, we're so sorry to hear your experience left you feeling this way. This is truly not the impression we ever want to leave with any customer. 🤍 We've reached out to you personally via email and we sincerely hope we can make this right for you. ✨
Kayla's Collectives Team
dress is NOTHING like pictured
The dress is NOTHING like what is pictured on the website. I have not gotten a refund or prompt response to all of my emails.
21 maj 2026
Omdöme utan inbjudan
Svar från Kaylascollectives
Amie, we're so sorry to hear your experience left you feeling this way, and we sincerely apologise for the delay in getting back to you. That is not the standard we hold ourselves to. 🤍 Please reach out to us directly at info@kaylascollectives.com and we'd love the opportunity to make this right for you. ✨
Kayla's Collectives Team
Nice experience
I truly had such a nice and welcoming experience purchasing from here!!
I purchased my grad dress from here, and in wondering if it will come on time, Sophia, a lovely worker responded quickly and was able to confirm by just simply providing my order number that my order will make it on time!!
Nice customer service and has beautiful options to shop from 🩷💌
20 maj 2026
Omdöme utan inbjudan
Svar från Kaylascollectives
Thank you, Maria and congratulations on your graduation! 🤍 We're so glad Sophia could put your mind at ease and that your dress arrived in time for such a special milestone. Wishing you a wonderful celebration ahead. ✨
Kayla's Collectives Team
AMAZING
My experience ordering from here was absolutely amazing! i had so many questions before ordering and Sophia who helped me responded so quick and was so helpful and sweet! i absolutely loved her attentiveness and will continue to buy from here!!
19 maj 2026
Omdöme utan inbjudan
Svar från Kaylascollectives
Thank you, Catherine! We're so happy we could make your experience such a smooth one! ✨ It's wonderful to know all your questions were answered with such care and attentiveness. We look forward to having you back. 🤍
Kayla's Collectives Team
what made my experience great was the…
what made my experience great was the fact that the people there are such angels ! i talked to one specifically named Ava who is just the sweetest ! very understanding, and solves problems within seconds ! 10/10 recommend !!
18 maj 2026
Omdöme utan inbjudan
Svar från Kaylascollectives
Thank you, Kaylee. Feedback like this truly means everything to our team! 🤍 We're so glad you felt heard and taken care of, and that everything was resolved so smoothly. We look forward to having you back. ✨
Kayla's Collectives Team
Detta är Trustpilot
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