Kaylascollectives Omdömen 

if I could give it less than one star I would this is an actual scam website.
I paid £150 for 3 dresses only one of them arrived and it was straight from Temu.
I have been asking 2 months now for a refund, If i do not hear back soon I will making it a legal matter.. Avoid at all cost.

Paid $60 for a SHEIN quality Dress. Went to return the item and the company is trying to tell me I have to pay $50 shipping on a $60 dress. This is nowhere mentioned in their return policy. They claim their returns are simple and easy if you ask me, it’s a simple, easy money grab. 100% a scam.

Poor service and terrible quality.
I spent over 200$ buying dresses and when they arrived they were terrible quality, not true to size, looked unflattering on multiple people who tried it on, the dresses were very raunchy and not for the occasions that they were advertised for. If I wanted to wear or see one of these dresses I would have just gone to a strip club. They let me buy a dress that was out of stock, and only contacted me about 10 days after I purchased the dresses that the dress that I order from a deal they had going on, was out of stock and they gave me limited options (all of which looked like doggy doo) and refused to cancel my order after I requested my order be cancelled due to my order still being at the warehouse and not even prepared for shipping. They said I couldn’t get a refund as my items had been “shipped” and I got a notification about 5 hours later that my order had only just left the warehouse. Not only are they unprofessional but they also seem to be drop-shipping. This company is disgraceful and recommended not to be bought from. Don’t even bother with a refund as they only offer store credit, even if your dress is the wrong size, or they sent you the wrong one, which in most cases they do, since they clearly use a AI model. They most likely won’t admit fault to this, so please look at other dress shops 🙏

Never have I bought such a low and poor quality product. Not worth it. Processing a refund will cost you more than the product. Totally worthless!!!!!

I had a wonderful experience with Kaylas Collectives. The team was very friendly, responsive, and kept me updated throughout the process. The dress arrived beautifully packaged and the quality exceeded my expectations. It fits perfectly and looks exactly like the photos. Their customer service was excellent, making the whole shopping experience smooth and enjoyable. I highly recommend Kaylas Collectives to anyone looking for beautiful outfits and great service. Thank you—I can’t wait to shop with you again!

Terrible customer service why would I have to send photos to not even get a shipping label back after emailing 3 times for them to tell me it’s 50 dollars to return. The dress looked nothing like the online photo so much so that it makes me laugh to look at. Do not buy from here huge scam!

Dress looks nothing like photo listed. Made it difficult to return and asked for photo proof to determine whether or not it was suitable to be sent back. Unprofessional, ridiculous, waste of my money. Do not buy from here!!!!

Horrible online shipping experience. Took almost month to receive items, shipping was extremely sketchy. Received items and NOTHING like the photos, extremely cheap material. If I wanted a temu/shein dress, I would have ordered off temu or shein.
I was extremely disappointed as this was a dress for a wedding and 2 days before my event needing to scramble for a new dress. I contacted to return and they said it would be out of pocket $50+ to return for me international.
When the shipping label says it was shipping to me from California , same state where I’m located.
Or my other 2 options one being 30% back $18 out Of the $60 I spent or 40% store
Credit. The options all are ridiculous and hoping my bank can dispute this.
DO NOT SHOP HERE!

I ordered a dress, didn’t like it, and requested a refund. I was asked to send photos to process the return, then was offered store credit instead. After that, I was told it would cost me $50 just to return the dress.

Absolutely insane. I will never order from this company again. Ladies, be careful, this website is definitely a scam.

They recently started to ship to france, I am so happy they did because i love the charlotte dress sm!!

I love the dresses, they fit awesome and the quality is the best. Would recommend them to anyone.

when products arrives they look nothing like images on website. The materials can be compared to shien or temu quality. Poor customer service and all returns are to China. customers pays for returns which can be $50 or more to this address
Return Address:

Recipient: Mr. Wu

Company: Shenzhen KuaiKua Technology Co., Ltd.

Address: Room B104, Kaicheng High-Tech Park, No. 11 Jiali Road, Dalang Street, Longhua District

City/Province: Shenzhen, Guangdong Province

Postal Code: 518109

Country: China

I would not recommend ordering from this website

I ordered what looked like a cute dress for my daughter’s graduation. It arrived in a reasonable amount of time. The material is so cheap it’s like a child’s Halloween costume and so poorly made! Not at all as pictured. The dress didn’t fit right and we were afraid it would rip by the zipper. We initiated the return process right away. Each communication took a few days to get a response from them. When i did, it was full of lovey language… them calling me love and babes but no actual help. First they wanted a picture. Then they wanted to offer me a 10% discount on a new item and i get to keep the dress… to avoid expensive return shipping. I said no i wanted a refund. I sent them their return policy. Each time asking for a refund. They kept upping the discount on a new item. Long story short i was not able to return the dress and now have a 100% discount on a new item. This dress will go in the trash and now we get to pick out something new and cross our fingers it isn’t made of Halloween costume material! That whole process from my first email the day the dress arrived to me giving up on a refund and taking a 100% discount took 3 full weeks!

I received my order and it is nothing like the picture. They only offered me 20% off my order in store credit because the cost of returning internationally would be out of my pocket and too expensive. If it is free shipping to the US and UK, why would returning it be such an issue? This dress is 100% drop shipped from China. It is made out of childs costume material. I am trying to dispute this with my bank as it is clearly false advertising.

Quality is horrible. sizing is off. They wanted me to pay 50+ dollars to return. Do not shop here.

Dresses are to die for. I am in love with my dress and it is exactly what I wanted. Absolutely stunning quality and looks good on EVERYONE!

I wish I would Have read the reviews before purchasing!! Terrible experience. Ordered over a month ago and haven’t received anything. (Needed this for an event last week). Trying to email customer service and get any type of real answer is a joke. They just keep saying “they tried to deliver” or it’s in transit”. The latest email offered me a 50% refund…. Um, NO THANKS

I recently bought 3 dresses from them after hearing my friend talk about them and I love each dress!! Especially the Lyra corset Maxi Dress!!! Shipping was also really fast

One of the worst experiences! I ordered a dress and it was nothing like the picture the material was cheap and looked like it was from SHEIN. I wanted a refund and they pretty much refused, they kept trying to give me alternatives after I mentioned that I just wanted a full refund. After that they said it would end up being even more money than the dress for the shipping return. After back and forth of emails I was over it as they were not going to give me a full refund. I had to settle for 50% of my money back.

Terribly cheap fabric, and ill fitting dress. Im having a very difficult time contacting them. I’ve read return instructions and have emailed their email several times. I have heard nothing back.